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“Central and what were expecting” 3 of 5 stars
Review of Citykoti Apartments

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Citykoti Apartments
4.0 of 5 Hotel   |   Malminkatu 38, Helsinki, Finland (Kampinmalmi)   |  
Hotel amenities
Ranked #42 of 66 Hotels in Helsinki
Durham
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Central and what were expecting”
3 of 5 stars Reviewed August 1, 2014

A functional place to stay with all the basics. It was clean and the location is great for the city centre. The price was reasonable in comparison to other places in the area. Unlike other comments our apartment did have a lift and it ours was on the fifth floor. I would have preferred check-out to be a bit later, as when I am on holiday 10 o'clock is too early. Make sure you don't lose the keys or the fob for the carpark as they say they will charge you 500e in their leaflet.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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109 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Brisbane, Australia
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed June 24, 2014

Myself and 3 young grandchildren stayed in one of these apartments for a week and really have no complaints.Everything was clean,there were no issues and staff couldn't have been more helpful.

As check in wasn't until around 3pm and having arrived from Australia around 9am,the reception staff were only too happy to store our luggage until the apartment was available.

Our apartment was located on the ground floor of a very large building that was just one or 2 blocks walk from Kamppi shopping centre which we went to every day to purchase groceries.

One particular reception lady-Tahiti-went out of her way to assist our family and was just delightful.

I would highly recommend these apartments and can't understand people complaining.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathmandu
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 19, 2014

Let's start with the positive: the location is wonderful in the centre of Helsinki. That's about it though. The apartments are in an old apartment building in the 4th and 5th floor with no elevator, so dragging a suitcase was a pain.

Our studio was 17 sqm with a really small kitchenette but no table or chairs for eating and a 160 cm wide bed. Although big, the bed was something you could imagine seeing in a summer camp, sort of like the lower level of a bunk bed for two. All other equipment is really worn and could use an upgrade.

I guess due to the location this was better than say, camping. However, the pictures on their web page do not meet the reality in any way.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 15, 2014

We had a small studio apartment which was adequate but a bit squishy .
First impressions were that it would be too small for two people but after living in it for a while we realised it was well designed and equipped with everything you would need for a short stay in this beautiful city.
Also the location was great ,close to everything a traveller needs ,.Walking distance to airport buses ,train ,market and down town.
We would have liked an earlier check in having just travelled for 30 hours from OZ but apparently rules are rules and 3p.m it had to be.
Recommended

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
51 reviews 51 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed June 10, 2014

Booking a trip to Helsinki at short notice during the folk festival meant that the ordinarily overpriced hotel rooms were even more expensive and in short supply! CityKoti apartments appeared a little more affordable, although at £80/night, they are still not dirt cheap!

Booking, through booking.com was straightforward, and I made arrangements to collect my keys from the airport. As has been mentioned elsewhere, you don't know exactly where your apartment is going to be until you collect your keys, but they are apparently all in the city centre. Mine was handy for Kamppi and reasonably easy to find in an ageing but appealing apartment block.

There was no lift, and carrying heavy luggage to the third (fourth - by European definitions) floor wasn't easy. I had booked a "spacious studio", but it is possibly the smallest studio I have ever been in! With just enough room for a double bed, the rest of the space was taken up by a kitchenette and a few items of furniture. There was a ladder to a space with another mattress, and a small door opened into the smallest bathroom I have ever seen which also contained a washing machine. Although clean, with fresh towels and bedding, the bed could also have done with mattress and pillow protectors which were absent. Also, there is no air conditioning, and even with the window open, the apartment was VERY warm in the middle of the Helsinki summer which made sleep difficult or virtually impossible.

Wifi was free but very slow and unreliable, making the streaming of UK TV and Skype calls back home impossible.

All in all, a disappointing stay. Perhaps for one night if money is very tight these apartments might be worth considering, but I won't be back. Even on handing back the keys I was met with a grunt, and I checked out early rather than spend another night here.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 22, 2014 via mobile

I can understand the level of provided service given the price. On the other hand, there is no single word on "booking.com" about the peculiar type of operation.... Practically there is a ghost service: no front desk to pick up or leave ones key or even get an official receipt.... One has to go (after a usually tiresome trip) to 3rd party services to obtain the key UNLESS one is arriving or leaving between 10:00-16:00 ! On the other hand my room was spacious, clean and cery well equipped. Location is also a plus. Do not underestimate the lack of front desk though...

Stayed May 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 13, 2014

This apartment has everything you need in a household, from microwave to vacuum cleaner. We did our mini cooking in the apartment with the food you can buy from the nearby supermarket.

The location is considered near to the central railway station, and near to shopping malls.
As we arrived on a sunday, keys were picked up from the railway station but its definitely easy to find. The apartment sit in a yellow colored building which looks like any other buildings.

Bear in mind that they have a small lift, possible for 2 or at most 3 people at one time. The room is clean and you need to wash up your own utensils if you had used them.

There is wifi available too.

Walk about 10mins to the railway or airport bus express.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citykoti Apartments

Address: Malminkatu 38, Helsinki, Finland
Location: Finland > Southern Finland > Helsinki > Kampinmalmi
Amenities:
Hotel Style:
Ranked #42 of 66 Hotels in Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citykoti Apartments 4*
Number of rooms: 235
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