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“Quite fancy boutique hotel.” 4 of 5 stars
Review of Hotel Haven

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Hotel Haven
5.0 of 5 Hotel   |   Unioninkatu 17, Helsinki 00130, Finland   |  
Hotel amenities
Ranked #2 of 64 Hotels in Helsinki
GreenLeadersGold level
Vejle
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
20 helpful votes 20 helpful votes
“Quite fancy boutique hotel.”
4 of 5 stars Reviewed October 9, 2011 via mobile

Arrived late afternoon. Check-in was smooth. My room was automatically upgraded for free due to unknown reasons. The room was good sized with a nice and comfy double bed. I liked the idea of having a tv at the bathroom. Free internet. Only minor complaints, The Aron was not easy to adjust, and the breakfast restaurant was way too small.Overall a recommendable hotel with a good atmosphere.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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London
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 29, 2011

I stayed at Haven hotel as a reoccurring guest few weeks ago and yet again they manage to impress. I stay far too many nights in hotels during a year, and sometimes find it a chore. Returning to Haven does however wake up the inner child in me and makes me look forward to my stay. After having stayed with them several times they show their appreciation for their regulars in a very discreet, yet evident way.

Lobby area is functional but not clinical as they often come, the bar is comfortable and welcoming even if at busy times the staff has issues with prompt attention. Usually I tend to go outside for my meals, but this place comes with three different options and they all are worth a visit. Breakfast is not necessarily a show with unlimited numbers, but unlike many hotels in Finland (Finnish / Nordic chains) they focus on quality before quantity. Based on my visits and previous Tripadvisor reviews the hotel has changed their breakfast spread. Now more comprehensive, but still of high delivery. The charge for in-room breakfast used to be EUR 10,-, now EUR 20,-. Preferred the old set-up.

Bathrooms are the gem within the gem - tv's that actually can be watched, toiletries above bar and everything is very functional.

I noted that somebody finds their rooms a bit on the small side, but I would claim that the rooms are actually spacious. Location is superb and views on the seaside quite calming. Free wireless and proper coffee set-up. Minibar is pricey.

Many hotels claim to be your home away from home. Very few deliver that, but Haven does. Not the cheapest game in town, but in my view (when booking early) you get very good value for your money. If this hotel was in any of the global capitals, their prices would be beyond reach.

Room Tip: Combi rooms are very spacious. Not facings the sea, but worth considering.
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 27, 2011

Having travelled to Helsinki a number times I cannot recommend this beautiful hotel highly enough. Everything is absolutely perfect and luxurious from the front desk to the glorious comfy rooms and modern bathrooms. Hotel is in a perfect location to explore Helsinki right on the waterfront. Definitely ask for a high floor room overlooking the harbour. Breakfast is scrumptious with a wide variety of options. The bar is very modern and funky ideal for a pre/post dinner drink. Staff where extremely helpful and even laid on a small breakfast when was checking out really early at 5am. I believe this to be the best hotel in Helsinki. Would definitely recommend to family and friends of all ages.

Room Tip: Higher floors at the back have a wonderful view of the harbour.
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  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelHaven, Manager at Hotel Haven, responded to this review, September 28, 2011
Thank you very much for your great comments and we are especially pleased to hear that you enjoyed your stay with us. Great tip you gave about the really early check out, we can organize a small breakfast in the lobby so you don’t leave with the stomach empty.
Welcome back to Hotel Haven Helsinki!
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West Vancouver, Canada
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 25, 2011

My partner and I stayed at Hotel Haven for 1 night in September 2011. It was a short stop on our trip from Saint Petersburg to Tallinn. We booked a Style Room with a special request of harbour view on a high floor and we were not disappointed. The hotel reception staff were the best that we had encountered on this vacation. The Style Room was exactly that...Stylish! Everything was perfect! The hotel offered free bicycles and we rode them all over town including taking them with us to Suomenlinna. The hotel staff recommended a great restaurant for dinner and also helped with a birthday surprise. Breakfast was superb! We highly recommend this hotel and would definitely stay here again.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HotelHaven, Manager at Hotel Haven, responded to this review, October 18, 2011
Thank you very much for sharing your experience and pictures of your stay with us. It’s always a pleasure for our personnel to help with requests that contributes for a memorable stay. Using our free bicycle is one of the best way to discover the city, we will have the bicycles back next summer again. Welcome back to Hotel Haven on your next visit in Helsinki.
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Palm Beach Gardens, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 21, 2011

We had a 3 night stay at Hotel Haven and enjoyed ourselves immensely. I don't think the location could be better. The staff is VERY helpful and friendly. Our room was very nice, plenty of space and very comfortable. Breakfast was included and the buffet was excellent. TRY THE SMOKED SALMON!!!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelHaven, Manager at Hotel Haven, responded to this review, September 28, 2011
Thank you for taking time to write your review, it is highly appreciated. We are glad that you enjoyed our breakfast including our Finnish cold smoke salmon. We hope to be able to welcome you soon again in Helsinki.
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Helsinki, Finland
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 15, 2011

I stayed at the hotel Haven in june 2011 and that was my second time.
The hotel and the lobby restaurant are beautiful and also very peaceful although
the location of the hotel is very central. Guest rooms are rather small, but they are equipped with everything you may imagine - even tv:s in the bathroom.
You get the feeling that you are a house guest in somebodys manson.
Only thing that seems to need improvment is breakfast; on both times it has been quite a caos
and the staff is kind of lost there. But we did love the fresh fruits and berries with youghrt!

Room Tip: Rooms facing the market squire and harbour are definitely the best!
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  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 9, 2011

We stayed at the Haven Hotel in August. It has a fantastic location which is central to everything in this small charming city. The room was excellent, the public areas first class and the staff couldn't do enough for us. Whilst we were there, quite by chance we had the added privilege of meeting the Dalai Lama who was also staying in the hotel.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Haven

Address: Unioninkatu 17, Helsinki 00130, Finland
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Helsinki
#2 Luxury Hotel in Helsinki
#2 Business Hotel in Helsinki
#3 Family Hotel in Helsinki
#3 Romantic Hotel in Helsinki
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Haven 5*
Official Description (provided by the hotel):
Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Tingo, Agoda, Odigeo, TripOnline SA, Venere and Priceline so you can book your Hotel Haven reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Haven Hotel Helsinki

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