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“Last minute change” 4 of 5 stars
Review of Solo Sokos Hotel Aleksanteri

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Solo Sokos Hotel Aleksanteri
4.0 of 5 Hotel   |   Albertinkatu 34, Helsinki 00180, Finland (Kampinmalmi)   |  
Hotel amenities
Ranked #20 of 64 Hotels in Helsinki
London, United Kingdom
Top Contributor
85 reviews 85 reviews
31 hotel reviews
Reviews in 54 cities Reviews in 54 cities
34 helpful votes 34 helpful votes
“Last minute change”
4 of 5 stars Reviewed May 8, 2014

I had originally booked to stay at another Sokos hotel in the outskirts of Helsinki but, due to a booking mix up, when i arrived there was told there were no rooms available.
But, to their credit, the receptionist rang around and eventually found me a room at the Solo Sokos Hotel Aleksanteri in central Helsinki.
Only a short walk from the main shopping area and close to the ferry and some of the more interesting sights, this hotel would be a good base if you wanted to sight-see around Helsinki centre.It is only ten minutes walk from the train station so quite easy to get around town without needing a taxi. They also have a bike-hire scheme if you want to travel further afield under your own power.
The hotel's restaurant is a little quirky but serves up a very nice breakfast and they also have a very good selection of evening meals.
My room was comfortable and well appointed but you'd have to go for the more expensive rooms in the older part of the building.
Staff are all friendly and very helpful with excellent English spoken by everyone on the staff.
As this was a fall-back, it turned out to be a nice surprise. Well worth staying here.

Room Tip: If you want a little more luxury, ask for one of the rooms in the older part of the hotel.
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin_Andergard, General Manager at Solo Sokos Hotel Aleksanteri, responded to this review, May 12, 2014
Dear guest,

Thank you very much for your kind feedback regarding the Solo Sokos Hotel Aleksanteri. Our team is delighted to hear that you enjoyed your stay with us. As you mentioned we do have a wide selection of room styles and types to choose from.

We hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
    53
    80
    31
    3
    2
See reviews for
18
44
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60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Coventry, United Kingdom
Top Contributor
61 reviews 61 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 2, 2014

Stayed here recently for work. The hotel reception is very much like a boutique hotel and is very attractive. The rooms are a little quirky and the room doors open outwards and look a little like prison cell doors although this is only an observation. The beds are very comfy and the bathroom is perfectly adequate for a nice shower or relaxing bath. The wardrobe situation in a few of the walls is again quirky as it is a hanging wall! There is tea coffee hot chocolate available in the rooms plus a mini bar. One thing I was disappointed in was the lack of room service menu in the room. They do do room service but there is no way to order anything unless you go to reception to do it.

I enjoyed staying here and am looking forward to going back at the end of the month.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin_Andergard, General Manager at Solo Sokos Hotel Aleksanteri, responded to this review, May 12, 2014
Dear guest,

Thank you very much for your important feedback regarding the Solo Sokos Hotel Aleksanteri. We have different room types with different layouts. Some of the rooms have clothes hooks in the entrance of the room, others have bigger closets with hangers, or both. Please inform our front-desk staff on your needs upon check-in. Our room-service menu is available in the TV info. Your feedback regarding the room-service has been delivered to the F&B dept. we will also add printed room-service menus in the rooms as well. Room-service can be ordered through the room-service button or the reception button on the room phone.
Thank you again for your feedback that helps us improve our service.

We look forward to seeing you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 23, 2014

Very well priced. Excellant rooms, and extremely clean. The free wifi was a bonus and the connection was always very fast. The hotels resturant was a delight and breakfast was amazing. The ladies at the check in desk were amazing. They helped plan things for me to do an see and organised a Helsinki travel card. The location is within walking distance from the city. The surounding streets are a joy to explore. For the nights I needed some snacks or didn't feel like going out for dinner, the grocery store across the road was very handy. The last few nights I was there, there was the Swedish hockey team staying on the same floor and the night's became very noisy. Unfortuantly I was in the room closest to the elevator so there was always noise from that. But otherwise my stay was fantastic. Helsinki is amazing and I wouldn't stay anywhere else.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

Excellent hotel, in a very modern "ikea" style!

Staff superb, really friendly and helpful.

Room was sparkling clean, high quality Thierry Mugler toiletries provided in the bathroom and plenty of soft white towels. Proper iron also provided, a welcome change to the useless hotel irons...

Very little storage as no wardrobe except for a rack on the wall (very unusual, but works!) but this wasn't a problem for me as I only had a short stay. Bed to die for, didn't want to get out of it...! Extremely cold outside, but warm and cosy inside, and easy to control the air conditioning so it wasn't stuffy.

Everything you need for a comfortable stay!

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2014

I traveled from India for my business trip to Finland. I stayed in Aleksanteri for one month. It was just wonderful experince in this Hotel. Very quite location. Breakfast was really good. Prompt and helpful staff.Clean rooms.
Whenever I come back i would like to stay in Aleksanteri!!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin_Andergard, General Manager at Solo Sokos Hotel Aleksanteri, responded to this review, February 5, 2014
Dear guest,

Thank you very much for your kind feedback regarding the Sokos Hotel Aleksanteri. We are delighted to hear that you enjoyed your stay with us. We hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland, UK
Top Contributor
62 reviews 62 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 4, 2013

The Aleksanteri is a good 4* option in a city that has a number of similar priced alternatives. My room was located in the older of the two buildings that form part of the hotel complex. Initially the layout is a little confusing - two separate lifts taking you to two separate parts of the hotels and a sea of connecting doors, some of which require the room key to enter, so a little annoying if laden down with bags. But overall the hotel has managed to respond to the complexities of re-using an old building

My room was perfectly acceptable although a bit on the dark side, not helped by the use of heavy brown furniture. Other colleagues staying at the same time had an altogether different 'visual' experience, with some of the 'themed' rooms as mentioned in previous reviews.

Spotlessly clean throughout. Breakfast was excellent and the fast free Wi Fi (once you'd keyed in the hotel code) was a welcomed bonus.

Overall a good choice and would be happy to return.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin_Andergard, General Manager at Solo Sokos Hotel Aleksanteri, responded to this review, November 12, 2013
Dear guest,

Thank you very much for your feedback regarding the Solo Sokos Hotel Aleksanteri.
I am delighted to hear that you enjoyed your stay with us. We are currently looking at improving the luminance of key card holders that activate the in-room lights in certain rooms.

We hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lieksa
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 21, 2013 via mobile

Very nice hotel, a special autumn price (80 euros/night) and the staff is so friendly. For me maybe even too much bothering me... but anyway, you feel very welcome! Lots of tourists from Denmark, Japan, Holland and Russia seem to enjoy the hotel, however there is nothing specially Finnish in it. Clean and peaceful hotel. The restaurant I can not recommend atall, but there are plenty of good restaurants nearby (both for fine-diners and budget tourists).

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin_Andergard, General Manager at Solo Sokos Hotel Aleksanteri, responded to this review, September 24, 2013
Dear Minna,

Thank you for your feedback regarding the Solo Sokos Hotel Aleksanteri. I am delighted that you experienced the service our hotel and great staff is known for.
In our casual dining restaurant Olipa Kerran... we aim at serving tasty food made of fresh ingredients form local suppliers. Last week we launched our new menu featuring new dishes.

We do hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Solo Sokos Hotel Aleksanteri

Address: Albertinkatu 34, Helsinki 00180, Finland
Location: Finland > Southern Finland > Helsinki > Kampinmalmi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#14 Business Hotel in Helsinki
#16 Romantic Hotel in Helsinki
#19 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Solo Sokos Hotel Aleksanteri 4*
Number of rooms: 151
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Also Known As:
Sokos Hotel Helsinki

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