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“A great place to stay in a wonderful place” 4 of 5 stars
Review of Holiday Inn Oulu

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Holiday Inn Oulu
3.5 of 5 Hotel   |   Kirkkokatu 3, Oulu 90100, Finland   |  
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Ranked #5 of 10 Hotels in Oulu
Sunbury, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A great place to stay in a wonderful place”
4 of 5 stars Reviewed September 25, 2013

Situated pretty much in the heart of Oulu, the Holiday Inn is within easy reach of the airport, train and local public transport and is the ideal base for any visit to northern Finland and Lapland.

The rooms are quite spacious and well appointed, the staff friendly and courteous (with good English) and the breakfast (in the wonderfully light and airy dining room/lounge area) exceptional.

Highly recommended.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 reviews from our community

Traveler rating
    22
    38
    18
    5
    1
See reviews for
9
25
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brisbane, Australia
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 5, 2013

Stayed 2 nights which we booked and pre-paid on the Holiday Inn website. Checked into our room mid afternoon only to discover a young child in the next room was crying continually and very loudly. This did not suggest a good night's sleep so we returned to reception to request another room. At first we were told the hotel was not busy, but when we complained were told there were few other available rooms. We looked at one which had 2 small separate single beds and was far smaller than the standard double so we rejected it. We were then told we could have an executive room but would have to pay the difference. This was unacceptable as the problem was the hotel's to resolve. In the end we were given the executive room but somewhat grudgingly. At checkout, the bill was higher than the reserved quoted price on booking and seemed to include cost of the upgrade! We again objected and explained the room change was because the hotel had to solve this problem and we did not believe we had to pay for this. All in all this marred our stay.

Room Tip: Higgher floor with room facing atrium
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Pia R, General Manager at Holiday Inn Oulu, responded to this review, September 9, 2013
Dear Winwander,

Thank you very much for sharing your experience with us.
It is nice that our location's proximity to your needs was rated good in your review. However, please accept my apology that the service was so unclear at the reception.

We take all reviews very seriously and your feedback will help us improve for our next guest or your next visit. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance in the future to make your stay as best as it can be.

Best Regards
Pia Ruuskanen
General Manager
Holiday Inn Oulu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

Book double room for outside view and fresh air; inside singles look over atrium with no fresh air. Teija at front desk is a treasure, well traveled and extremely helpful. Breakfast buffet very good, recommend booking room with breakfast included, otherwise $15 euros. Across street from Oulu Cathedral, just 4 blocks to downtown, 8 blocks to harbor. Very good value.

Stayed September 2013, traveled with friends
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Pia R, General Manager at Holiday Inn Oulu, responded to this review, September 9, 2013
Dear Linda H,

Thank you for your visit at our hotel and for taking the time to write us such a wonderful review. I'm so happy to hear that you enjoyed your stay and the friendliness of our staff.

We hope that you will have time to visit in Oulu in the future and we look forward seeing you again in Holiday Inn Oulu


Best Regards
Pia Ruuskanen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 29, 2013

We stayed in this hotel for one night in August 2013. The location was great and hotel staff very friendly. But the room was a little disapoinment; there was bad smell in the room and you could not open the window at all. Breakfast was basic, hotel clean and nice otherwise.

Room Tip: Book a room where you can open a window.
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pia R, General Manager at Holiday Inn Oulu, responded to this review, September 9, 2013
Dear Iiris 1976,

Thank you for writing a review about your stay with us. I am pleased that you liked our hotel location and friendliness of our staff.

Guest comfort and satisfaction are really important to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I apologize the smell in the room and that you coud not open the window.

We have only 6 rooms without the possibility to open a window, so your tip to book a room where you can open a window was really good.

I wish you a sunny September and welcome again to Holiday Inn Oulu!


Best Regards
Pia Ruuskanen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2013

I stayed here in a group in March this year and found this to be a very good hotel, with simple but comfortable rooms. The room itself was very clean and had good tea making facilities. As my room was a single room, it only had a shower/wet room but this wasn't a problem for the 4 nights I stayed here. The only negative of the room was that the door had a slight gap between the wall and the lock. As my room was right next to the stairwell, this was slightly off putting being a female traveller and in the room on my own, therefore I didn't feel that safe to begin with. However, there were no problems and it was a very quiet corridor. The internet access was good but you could only log in with one device per wireless password given. You needed more than one card from reception if you had more than one device. The breakfast was amazing and there was a lot of variety to choose from. The hotel is situated just a few minutes walk into town, which was very handy when you just wanted a quick look around. The ladies on reception were very friendly and helpful too.
Overall this was a very good hotel and the group as a whole enjoyed our stay. We would recommend it to others, as Oulu is such a lovely place to visit.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 6, 2013 via mobile


Positives : fast and good check inn and service in the restaurant, convenient parking garage, our rooms were simple but clean and not noisy, breakfast was fresh and varied. We had no problems with internet or hot water in the bathroom. Negatives: the cold floor in the bathroom, a bit hot to sleep.

Stayed March 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lulea, Sweden
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2013

I spent a very comfortable night at the hotel. I arrived early, and the staff were very accommodating in letting me check in. I was very happy eith the room, and unlike other reviewers my room's windows opened.My room overlooked the cathedral, which was really nice, and also made the hotel very easy to locate from anywhere in the city. Free broadband, multiple English television channels, different types of coffee and teas avaliable in the room made it very comfortable. A bus stop is located just outside the hotel, and it is a 5 min walk from the train station.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Oulu

Address: Kirkkokatu 3, Oulu 90100, Finland
Phone Number:
Location: Finland > Northern Ostrobothnia Region > Oulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Oulu
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Oulu 3.5*
Number of rooms: 154
Official Description (provided by the hotel):
The Holiday Inn Oulu hotel is located in the center of town, in a beautiful location next to Ainola Park and the Oulu Cathedral. It's just a 20-minute drive from Oulu Airport to the welcoming Holiday Inn Oulu hotel, where friendly staff are waiting to greet you. Our modern rooms and cosy inner courtyard add to your enjoyment. All our rooms come with great beds, Pillow Menu, hospitality tray and ironing equipmentare, air-condition and have a complimentary high speed internet (ADSL) and WiFi access. Some of our rooms come with a private sauna or a Jacuzzi. The Holiday Inn Oulu is approximately 6 km from University of Oulu and it's a short drive to meetings at the Stora Enso paper mill and Nokia offices. In addition to our modern meeting services our hotel also offers idyllic facilities for conference, banquets and other events. Holiday Inn Oulu offers 10 meeting rooms with space for up to 250 guests. Rooms in our 18th-century annex, the historical Ynninkulma house, offer an atmospheric location for business events and banquets. Many have stunning original 18th-century features like vaulted ceilings and exposed beams. Welcome to world's most northern Holiday Inn!Accessible via a small bridge, tranquil Ainola Park is set on an island adjacent to the hotel. The lush green island is home to the Northern Ostrobothnia Museum, with historical collections and cultural Lapland exhibitions.Relaxation options at Holiday Inn Oulu include an indoor pool, sauna and Jacuzzi. You can sample Finnish specialities like roasted reindeer in our stylish, atrium-topped Botnia Brasserie and mingle over local Karhu beer in the bar. ... more   less 
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Also Known As:
Oulu Holiday Inn

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