We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“excellent weekend” 5 of 5 stars
Review of Santa Claus Holiday Village

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Santa Claus Holiday Village to your Saves list
Santa Claus Holiday Village
2.0 of 5 Hotel   |   Tahtikuja 2, Rovaniemi 96930, Finland   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #1 of 11 Hotels in Rovaniemi
Raahe, Finland
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“excellent weekend”
5 of 5 stars Reviewed March 27, 2013

spent weekend with family and friends. excellent hotel with nice located and maintained cottages. friendly and proactive personnel. all Santa-specific activities are in one step from hotel. lack of restaurants in this area.

Room Tip: cottage 29 was good and far enough from road
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

270 reviews from our community

Traveler rating
    181
    77
    7
    3
    2
See reviews for
151
64
8
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Top Contributor
285 reviews 285 reviews
62 hotel reviews
Reviews in 82 cities Reviews in 82 cities
215 helpful votes 215 helpful votes
3 of 5 stars Reviewed March 21, 2013

Location: 8 kms from Rovaniemi, along the Arctic circle
Hotel: Cabins, restaurant, access to Santa Claus etc
Room: Big cozy cabin with kitchenette, dining table, sofa, double bed, sauna
Positives: Good cabin, easy access to Santa Claus activities, free pick-up & drop to airport
Negatives: No entertainment for young couples, hotel restaurant shuts by 9 (others shut at 5pm), internet didn't work in room, no phones in room to even get in touch with reception

I made the mistake of not researching enough before booking the SCHV. The hotel, its rooms and ease of accessibility to the Santa Claus related attractions are great for a family, but given then lack of any entertainment, they aren't so good for couples.

The hotel is located 8km from Rovaniemi city and there are public buses that ply the route, but only until 7pm, after which one has to cab it up. The location of the hotel is strategic because the Arctic Circle passes right through it and therefore makes sense from their perspective. However, there is absolutely no entertainment of any form (except for a tv in our room) for couples or for that matter even for grown up children as all the attractions shut at 5. I saw the same 3 couples sitting in the otherwise empty restaurant from 7 to 9pm (when the restaurant too shuts). The internet never worked in our room over all 3 days and hence couldn't pass time surfing the net.

The cabins were great, each cabin was divided into 2 apartments, so if you are a family seeking 2 rooms, then you can get 1 cabin and leave use the external door, leaving the ones inside open. Each apartment had a kitchen, dining table, a sofa, 2 single beds, a large enough bathroom with a sauna. So if you are here with kids for relaxation, then this village is great. However, breakfast is served in the restaurant adjacent to the main reception and one has to walk a few mins depending on where your cottage is located. The ladies at the reception are very helpful and will drive you to your cottage when you arrive with your luggage (back saver!)

Attractions - this complex has several attractions, primary one being Santa Claus himself, meeting and greeting the bearded linguist is free, but one has to pay €15 for a picture. You can have Santa write a letter to your loved ones for €7. You can also buy loads of Santa & X'mas related souvenirs. Then there's a post office which sends postcards either immediately or on X'mas depending on which box you choose. You can also shop a bit of Finnish designer goods such as Ittala and Marimekko. Then you can head to the information centre, where you can have you passport stamped with 'I crossed the Arctic on xx/xx/xxxx" stamp for less than €1. You can also slide down icey slides and have your picture taken crossing the Arctic Circle. Then there's an Ice World to which you have to pay to enter and a short reindeer ride option.

A whole day is more than enough in this village and I would strongly recommend staying in Rovaniemi and commuting by public transport (Bus #8 from the Railway station and from outside the Information Centre at SCHV). Only stay if they have improved the evening entertainment options or you are with children and want to relax.

Room Tip: Get the cabins closest to the reception.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rickmansworth, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed March 20, 2013

I am a wholly deaf solo traveller. During March 2013, I stayed at the Santa Claus Holiday Village, Napapiiri near Rovaniemi for 4 nights. I arrived in Rovaniemi Airport (5 minutes’ journey by minibus to SCHV) and I met the friendly Santa Claus Holiday Village minibus driver before he drove me directly to my cabin, because the reception was closed after 10pm – he gave me the information sheet and the guests’ details form for me to fill in ready for handing to the receptionist the next day.

The cosy cabin’s room size was reasonable for up to 2 adults and 2 children with small kitchenette with a fridge, good size Plasma TV and private en-suite (shower and sauna). It should have a free Wi-Fi for my iPhone 5, but it did not work, but it did work perfectly in The Christmas House’s canteen-type restaurant at breakfast, lunch and dinner times! The members of Santa Claus Holiday Village staff were very helpful indeed! They created a friendly atmosphere! The jolly Father Christmas was often around everywhere, I met him several times!

The cabin is in a good location close to attractions/activities such as Santa Claus Office, Santa Claus Gift House, Arctice Ice Bar, reindeers sledding, Husky dogs sledding, Santamus Restaurant, etc. in The Arctic Circle to where you can walk! There is a bus stop outside Santa Claus Gift House for the bus number 8 that runs to, and from Rovaniemi. Or you can get a taxi from there to Rovaniemi.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 18, 2013

Service was pretty good throughout the stay, with even Santa Claus popping by to say hi... The holiday cabins were quaint and self-contained, complete with a little kitchen. The place is almost picture-perfect and even adults will have fun sending postcards from the post office and combing through the christmasy place. If there is something lacking, it got to be the overcommercialised ambience. Lack the kind of rustic charm that should go with Christmas and winters and holiday cabins. But well, this is a place for tourists anyway! Take the bus to go to the city if you need a break away from the resort. Visit the museum, the bridges or even simply just go shopping or have a meal at the northernmost McDonald's!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 12, 2013

This holiday village is about 5minutes from Rovaniemi airport, the best part of the village accomodation is an individual cottage with own sauna room attached.
Hotel reception and the suvenior shop is at the same place so it took us a little bit longer than expected to check in but the room was really cozy with small kitchenette.
Our kids loved playing outside our cottage and at the borderline area, you can meet Santa Clause,send a postcard at the post office, and can shop at Ittara & Marimekko outlet shop and other suveniors within walking distance.
The only drawback was that the village had not many restaurant options that either you eat at the canteen-like restaurant or need to use taxi to look for proper restaurants in the town.
We traveled north to Saariselka after staying at this village, you can take a local bus from the village but the bus stop is like a hut, so if you are going north with the bus, better ask the reception to send you back to the airport and wait for a bus there instead of waiting outside the village. THe village owner couple was kind enough to send us back to the airport to take the bus north.
Even compare with Saariselka accomodation, this village's cottage was so much cleaner and had nicer sauna, so do stop by at Rovaniemi even if you are not interested in meeting Santa or shopping at outlet shops.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
1 review
5 of 5 stars Reviewed March 11, 2013

Very good stay at the Santa Claus Holiday Village. The welcome desk is really great and the services are great. Great location for everything and really good stay at the village.
For sure a place to come back later !

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonn, Germany
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 19, 2013

Like most previous reviewers, we (two adults and two girls (5 and 3)) had an amazing stay at the Santa Claus Holiday Village. We were there for 4 nights and had the half board, so breakfast and dinner. From the moment we arrived at the airport, we felt like we had walked into a winter wonderland. The snow blanketed the trees, there were nearly constant flurries- which admittedly did hamper seeing the northern lights, but added to the magic. I do have to say, for as wonderful as the whole experience was in February, my husband and I kept saying we couldn't imagine coming here when the snow melts. We felt like instead of it being a winter wonderland, it might feel a bit more like a tourist trap. It is probably not fair to say that having not visited the hotel out of season, but that is the impression we had.

HOTEL: Like everyone else, I would concur the staff were friendly and helpful. The rooms were beautiful and large. We found that they were large enough for a family of 4 with small children, but the second bed is a sofa bed, so we had to put it away during the day to have sufficient room. We had Santa Claus come to the room one evening to meet the kids and it was quite nice. He was there for a solid 15 minutes and really interacted with the girls- I know it was a memorable experience for them and we would highly recommend it. The room had a "kick sled" which was fun for getting around the holiday village.

RESTAURANT: The 3 course meal that came with dinner in the half board was definitely sufficient food (we never went hungry), and was fine, but I wouldn't say stellar by any means. I was glad we did get the half board as I think it would have been difficult to pay those prices for the food (hamburgers, chicken nuggets, steak). The kids meal was the same every day, chicken nuggets, meatballs and I can't remember the third item as the kids had nuggets every day. By the end of 4 days we were ready for a change in food.

EXCURSIONS: We enjoyed the excursion we did. We did a 3 hour snowmobile ride to the reindeer farm and husky farm. Kids can easily come along as they are pulled behind the snowmobile in a sleigh. The snowmobile ride was the best part of the trip through beautiful landscapes. If you are really interested in the reindeer ride or the husky ride, this is probably not the trip for you, as the two rides were so fast- the husky ride was over before I was done getting my camera out.

We were told you didn't have to book excursions more than a day in advance, but be careful. We wanted to do a trip to an icebreaker, as advertised by the hotel, but then when we tried to sign up the staff didn't seem to be particularly familiar with the details and it turned out it only operated certain days during the week and we were too late. That was a little disappointing.

HOLIDAY VILLAGE: The holiday village was beautiful with Christmas music playing through the central square. I guess I didn't realize before arriving that the hotel and the village were two separate places but adjacent. What amazed me most was how empty and peaceful the village was in the morning and evening (before the tour buses came and after they left)- it was very pleasant to walk around then and let the kids run. Even with the tour buses it didn't get too crowded. I did have a different feeling walking through the souvenir shops in the village though- not nearly as friendly as the hotel.

All in all, we had an amazing stay and were so glad we went and stayed at the holiday village. I think the stay was the perfect amount of time (4 nights), and half board was the right decision. The only thing that would have made the trip better was seeing the northern lights- but that was the one thing not in the hotel's control.

Room Tip: We were in room 26, right in front. I was a bit worried it would see too much foot traffic, but we f...
See more room tips
  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Santa Claus Holiday Village? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santa Claus Holiday Village

Address: Tahtikuja 2, Rovaniemi 96930, Finland
Phone Number:
Location: Finland > Lapland > Rovaniemi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 11 Hotels in Rovaniemi
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Santa Claus Holiday Village 2*
Number of rooms: 74
Official Description (provided by the hotel):
Hotel-standard accommodation at the Arctic Circle, heart of Santa Claus Village. Our cabins are all equipped with up-to-date facilities, such as private saunas, bathrooms, kitchenette and terrace. There’s no better way to enjoy your stay. From your cabin just a minute or two walk to Santa Claus Main Office. All activities & excursions, such as Reindeer rides, Husky dog sledge rides, snowmobile rides, etc.. available on the village. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Travelocity and Odigeo so you can book your Santa Claus Holiday Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Santa Claus Holiday Village Hotel Rovaniemi
Santa Claus Holiday Village Rovaniemi, Finland - Lapland

Owners: What's your side of the story?

If you own or manage Santa Claus Holiday Village, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.