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“Good hotell with large breakfast! ” 4 of 5 stars
Review of Scandic Hotel Opalen

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Scandic Hotel Opalen
4.0 of 5 Hotel   |   Engelbrektsgatan 73, Gothenburg 402 23, Sweden   |  
Hotel amenities
Ranked #40 of 66 Hotels in Gothenburg
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Good hotell with large breakfast! ”
4 of 5 stars Reviewed 1 week ago

I clome back here every August! Good serviceminded staff that always do their best, good rooms (a bit small) with very comfy beds and I love the breakfast! They even have pancakes! So Great! :)..........

Stayed August 2014, traveled with friends
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261 reviews from our community

Traveler rating
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
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  • Russian first
  • Spanish first
  • Swedish first
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English first
Stockholm, Sweden
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel Scandic Opalen in Gothenborg was very good in all ways. Thank You!
Close to Scandinavium. Close to train. Close to citycenter. Nice reception. Nice bar. Very good breakfast. Overall a very good visit!

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with ScandicHotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kungsbacka, Hallands Län, Sweden
Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 5, 2014

All Scandic hotels have very high standard and excellent front desk service, Opalen does not fail. Breakfast is extensive and regular fine Scandic standard. Good, large and quiet rooms.

This is a good hotel for visiting the exhibition center or Scandinavium sport arena, just a few hundred meters away. The only thing I miss is more parking spaces, especially when an exhibition is ongoing the hotel is full of exhibiting companies staff, and they all have a car...

Location is also not too far away from the city center, appr 15 min walk, otherwise the very close proximity is not much to rejoice over.

Free WiFi that work very well.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed October 23, 2014

Hotel provided a very comfortable, well appointed room, with floor to ceiling windows that afforded outstanding views of the city (9th floor). Morning breakfast was abundant and the coffee and fruit bowl on the mezzanine level was welcome by us early risers. Hotel staff was very friendly, bi-lingual and efficient. Late check-out was cheerfully granted (by Robert!) and checkin/check out was quick and easy. Many choices for restaurants were walking distance away.

Room Tip: Higher floors afford better views of the city/stadiums
See more room tips
  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Solvesborg, Sweden
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

Stayed for 1 night. I was lucky to get one of the few parking spots of the hotel on the back side. The room was good, especially on the back side you don't get too much street noise (7th floor). Good bed, the pillow a bit soft, but there were plenty of spares. The bathroom looks a little old, but everything was working just fine. Great breakfast, with a lot of choices, and plenty of places to sit. Helpful reception staff, check in and out were expedited swiftly. It's easily within walking distance from the Avenue, without being too close.

Stayed September 2014, traveled on business
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Malin W, Guest Relations at Scandic Hotel Opalen, responded to this review, September 17, 2014
Hello,

Thank you for taking the time to write a review about your stay with us. I am very happy to hear that you had a pleasant stay with us and that the staff took very good care of you.
I hope that you bought a lottery ticket when you got one of the soaces in the back because you are clearly one of the lucky ones!
Have a wonderful day and me and the rest of the staff hope that we will have the pleasure of welcoming you again.

Malin W
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drexel Hill, PA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2014

After staying for 4 nights on the 7th floor in a one bedroom, I felt like I was at a youth hostel. The room was very small and the bathroom was very akward. But the most important fact is that after sleeping on the bed, both my wife and I felt very itchy as if something was bitting us. We have not seen any visible signs, but the sheets seem to have given us some allergic reaction. The breakfast was very good and the staff are very friendly and helpful. Just make sure the room is clean before accepting the room.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Guest Relations at Scandic Hotel Opalen, responded to this review, September 17, 2014
Dear guest,

Thank you for taking your time to write a review about your stay with us. I am very sorry to hear that you got an allergic reaction from the laundry detergent used on our sheets. I can understand that the room was a little to small for you when stayig for several nights, if you happen to pass by us again do not hesitate to contact me or my colleagues and maybe we can help you with booking a better suited room for you. I am happy to hear that you felt welcomed and treated well by the staff.
Have a wonderful day!

Malin W
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2014

We stay in hotels at least 2 times a year and has been trying to stay at Scandic when possible. This time that was a mistake.

We had a room on the second floor, and also a baby with pram. There were ALWAYS queues for the elevator. Once we had to wait 10 minutes. Rooms were dated. The pull out bed for our 6-year old were very hard and you could feel the springs in it. Both 6 year old and husband complained about bad pillows, where all the filling inside were gathered in balls. Awful to sleep on.

Main reason we chose this hotel was the parking. That we turned out not getting. According to receptionist there were 30-something people waiting for parking spot. If you wanted one you needed to ask reception at the precise right time, there were no way to reserve one. + very expensive parking. The curtains that were supposed to make room dark did not cover entire window. If you can sleep through morning sun I'm sure your kids won't. At least we were up early for breakfast - which was good, plenty to choose from.

The playroom for kids were just a corner, with two tiny tables where they could draw. Disappointing.

Next time we will choose a different hotel.

Stayed July 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malin W, Guest Relations at Scandic Hotel Opalen, responded to this review, August 3, 2014
Hello,

I would like to start by thanking you for taking your time to write a review about your stay with us. I am very sorry to hear that we could not live up to the expectations that you had regarding your stay and that you disappointment is so deep that you would not like to come back. I foyu do change or mind and feel like you could give us another chance please do not hesitate to contatc me and I will help you out.
Have a wonderful day!

Malin W
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Hotel Opalen

Address: Engelbrektsgatan 73, Gothenburg 402 23, Sweden
Location: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Gothenburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scandic Hotel Opalen 4*
Number of rooms: 353
Official Description (provided by the hotel):
The Scandic Opalen hotel is located in central Gothenburgh within easy reach of shopping, restaurants and culture. The hotel is a perfect base for exploring the city's many attractions like the Poseidon statue, all the exihibtions held at Svenska Mässan, Universeum and the Museum of World Culture. Gothenburg's famous amusement park - Liseberg - is only a short walk away. ... more   less 
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Also Known As:
Scandic Hotel Gothenburg

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