A couple of weekends ago, my family and I stayed at Scandic Crown. We arrived early and could not get our rooms right away, but the receptionist were nice and helped us to be sure to get rooms next to each other, as we were traveling with kids.
We got back later, and had our rooms, both nice and clean. We did notice, that there was a party going on in the room at the other side of the hallway with some heavy bass and loud music, and we contacted the receptionist to have it stopped. We also talked to a woman living in the room next to the noisy room, and she complained that the problem had been there the previous night.
I made sure to contact the reception to make sure, that the music would be stopped, to make sure, that we could have quiet night, when getting back after dinner.
When we did get back, the music problem persisted. Again, I contacted the receptionist, and he assured me, that security was on the case. The music stopped some 10-15 minutes later (at around 10:30), but resumed at 1:30 AM! Again I had to contact the reception, and eventually the music stopped some 30 minutes later.
I think the hotel did not do enough to take care of this problem, especially knowing that this was not the first night with these problems.
Will I use this hotel again: Most likely not.
- Official Description (provided by the hotel):
- Atrium-style Hotel in central location, 100 meters from train station. ... more less
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- Also Known As:
- Scandic Crown Gothenburg
- Scandic Crown Hotel Gothenburg