I stayed there for few nights. I have stayed in Gothenburg before but then more in the center. It takes like 28 minutes to go from the hotel to center + walking, but this just means you spend less money.
The hotel is in a old porter brewer factory. Nice concept and renovations. Rooms large, beds comfortable, free good WiiFii and everything clean and in order. Very beautiful view from the hotel and extremely beautiful to walk the coast close to the water and bridge.There is sauna, steam room and more for free use for guests.
I liked the hotel and it's surrounded, save for that the service could have been better. They should care more about the customer.
When I arrived my reservation was not found, but I had written confirmation. They made fuzz about this but then gave me free room.
First morning I woke up by a knock on the room. Suddenly while I was still in bed housekeeping was there in the room. It was only 8.38. I came down to breakfast 9.13. The breakfast was to 9.30 but they had started to clear things away, so I quickly went to gather food on plate and stack up on my table, so to speak. Finally I was getting my coffee to then sit down and eat. When I turned around with the coffee, I noticed a waiter taking all my food (break, egg, fruits etc) and putting it together in one plate!!! I almost came running and asked what she was doing. She told me "it is now 9.30 - breakfast is over !!! I asked if I could not eat the food I had put on plate and she repeated "Breakfast is over" I also asked again and then she said I could eat.
Next day I had no problems, except when I went to get the coffee refilled I took with me food I had left.
Day after that, I was growing more confident and left my bread on the table when I got coffee refill. The bread was gone when I got back, but this time I had time and could go and get more bread.
Morning after, I waiting for the cleaning made to bother me but she didn't come early. I left three times in the morning and always untidy when I got back to the room. At 1 pm I was starting to write, when there was a knock on my door and the maid asked if the room wasn't clean and if I didn´t have plenty of towels. I asked for my room to be cleaned and then she left.
So, the hotel was fine, but service would be improved a lot.
- Also Known As:
- Novotel Goteborg Hotel Gothenburg
- Novotel Goteborg Hotel
- Novotel Hotel Gothenburg
- Novotel Hotel Goteborg
- Novotel Gothenburg
- Gothenburg Novotel
- Official Description (provided by the hotel):
- The Novotel Goteborg is 4 star hotel located at the entrance to Gothenburg Harbour. Ideal for a business trip with meeting rooms and WiFi internet, the hotel is also perfect for a holiday or short break in this vibrant maritime city. With its own restaurant, bar, sauna, terrace and onsite car park, the Novotel is an excellent base to discover the great food, culture and entertainment on offer in Gothenburg. ... more less
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