We didn't get at good start at this hotel. We arrrived at 2 pm and wanted to check-in at the front desk. We then got the answer that our room wasn't ready and that they didn't guarantee that you get a room until 3 pm. I can understand their point of view but it was very frustrating since when we sat down to wait in the lobby we saw many others being able to check-in. The question is why they couldn't give us another room instead? The lady at the front desk was very uninterested in satisfying our needs. We also looked at their homepage (since we didn't have anything else to do while waiting) and the hotel wasn't fully booked.
The rooms were good and clean. Children below the age of 15 isn't allowed to use the spa or the pool so we had to come up with other things to do instead.
The breakfast was great and the restaurant had a great interior design. It was a very nice place to start your day in.
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