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“Usual Ibis standard. Close to station and shops. Cleanliness could be better” 3 of 5 stars
Review of ibis Styles Karlstad City

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ibis Styles Karlstad City
3.0 of 5 Hotel   |   Vastra Torggatan 20, Karlstad 652 24, Sweden (Formerly Ibis Karlstad City)   |  
Hotel amenities
Ranked #10 of 18 hotels in Karlstad
New York City, New York
Top Contributor
78 reviews 78 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
149 helpful votes 149 helpful votes
“Usual Ibis standard. Close to station and shops. Cleanliness could be better”
3 of 5 stars Reviewed March 21, 2013

This hotel is just 5 mins walk from the train station, and very close to the park, library and Varmlands Museum. So the location is excellent. The whole area is surrounded by shops and restaurants and there will be something for every taste.

Reception is small, but the staff are friendly and efficient and speak English very well. They will give you a 24 hour wifi code and also a code to the front door, which is locked from 8.30pm onwards! You will also receive a door key for your room - NOT a keycard, but an actual physical door key. Don't lose it! There is only one lift, but I never saw it being busy.

The room is very basic, but it looks clean. The design I felt was a bit awkward, but it is generally what you expect at a European Ibis.

Bathroom is also basic and unfortunately it was obvious it had not been cleaned properly as there were hairs - long and short - all over the basin and floor. Very disappointed about this. Otherwise, the bathroom was adequate, although the toilet seat looked like it had been put on incorrectly and didn't quite sit right on the toilet. Only basic liquid soap and shower gel is provided, so you might want to bring your own.

Breakfast was very very basic - the same as you get in most Swedish Ibis hotels - ham, cheese, paté with breads, juices, teas and coffee. It was more than edible and pleasant. Breakfast is included in the price of the room.

Wifi was fast and easy to log-in. Note - you will need a different code for each device, but reception happily gave me two wifi codes. They are valid for 24 hours.

Overall - I prefer the Elite and Scandic hotels in Karlstad, but they also cost a lot more.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorseHotels, General Manager at ibis Styles Karlstad City, responded to this review, May 23, 2013
Hello,

I would like to thank you for answering about your stay at our hotel.
I am sorry to hear that your stay wasn´t as you expected and will assure you that I will share your´re experience with my staff.

We always appreciate that our guest reflects on their stay so that we have possibility to achieve even better.

Best regards,
Helena Andersson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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75 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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English first
Hitchin, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2012

A typical Ibis hotel and very similar to lots of others around Europe, very well located and good value. Breakfast was somewhat better than usual. The room was small, especially the bathroom, but adequate. The main grumble we had was the lack of decent pillows, there were only three all of them tiny. A request for more was politely received but not acted on.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sodertalje, Sweden
1 review
4 of 5 stars Reviewed August 14, 2012

With regard to the relatively low price w paid for the room this was really good value for money. It is a hotel with basic services, no luxury but clean and well organised. Excellent location in the city centre.

We have spent one night here during the past five or six years on our way to holidays in Norway.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falmouth, United Kingdom
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 11, 2012

I stayed her while I was visiting the University for a business trip. The staff are really helpful but the rooms are basic and so are the other facilities. The breakfast was really good but in fairness not worth the extra price on the room. All in all the price for my 4 night stay was ok.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockledge, FL
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 29, 2012 via mobile

Ibis Karlstad is situated slap bang in the centre of Karlstad. It's within walking distance of the Central train station, bars, restaurants, shops and many wonderful parks. This can entail noise, especially on Friday & Saturday nights when the Swedes are partying so bring ear plugs if you like to sleep with the windows open & you have to in summer, there is no a/c in the rooms.
Room are plain, bathrooms are small but very clean. Room 206 has a shower curtain, where the shower door should be & I'm not a fan of germ laden shower curtains!
Reception staff are friendly & efficient. A huge minus is that wifi is not free. This should be standard that at least in some part of the hotel, guests can connect to free wifi.
Breakfast was fantastic, a good range of cheeses, fruits & yogurt. Coffee was from a machine , drinkable but you'd wonder why they don't showcase their Löfbergs Lila coffee which is roasted locally.
In summary, if you are looking for a budget hotel in the centre of Karlstad, close to everything, Ibis should be your number one choice, but bring earplugs if you want to sleep on a friday or Saturday night!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
1 review
4 of 5 stars Reviewed April 23, 2012

IBIS Karlstad City is a clean and nice hotel right in the city centre with a good breakfast to start the day with.

Stayed April 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorseHotels, General Manager at ibis Styles Karlstad City, responded to this review, August 14, 2013
Dear hotelguest,

I want to thank you for your reflection of your stay here at our hotel in April.
It is good to get feedback.

I wish you welcome back to us.

Best regards,

Helena Andersson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Styles Karlstad City

Address: Vastra Torggatan 20, Karlstad 652 24, Sweden (Formerly Ibis Karlstad City)
Location: Sweden > Swedish Lakeland > Varmland County > Karlstad
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 18 hotels in Karlstad
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Styles Karlstad City 3*
Official Description (provided by the hotel):
ibis Styles Karlstad City is located in the centre of Karlstad, 500 m from the railway station and 16 km from the airport, close to restaurants, pubs and the regional museum. The hotel has 61 rooms and puts at your disposal a buffet breakfast (large time slot), a bar with a snack service open 24/7, free WiFi and public covered parking. Pets accepted. Tennis courts are 3 km away and a golf course 7 km. ... more   less 
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