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“AMAZING PLACE!” 5 of 5 stars
Review of ShaSa Resort & Residences, Koh Samui

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ShaSa Resort & Residences, Koh Samui
5.0 of 5 Hotel   |   116/1 Moo 2, Tambon Maret, Laem Set, Ko Samui 84310, Thailand   |  
Hotel amenities
Ranked #2 of 3 Hotels in Laem Set
Paris, Ile-de-France, France
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“AMAZING PLACE!”
5 of 5 stars Reviewed June 17, 2013

We stayed 4 days at this amazing resort! The staff is really helpful and nice. A very efficient and good service is also provided there!
The resort was a quiet and peaceful place, 3 swimming pools, a kids room and a very good restaurant (I recommend the mango sticky rice!)
This resort is perfect for either families or couple. The rooms are elegant and very big! The bathrooms are real spas!
Unfortunately the resort is way out of the center... (40min from the Airport to the Resort)

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShasaResortSamui, General Manager at ShaSa Resort & Residences, Koh Samui, responded to this review, June 19, 2013
Dear Mellissabcd,

Thank you very much for sparing your precious times reviewing our resort in Tripadvisor, we are so glad to learn that you had enjoyed both facilities and services at ShaSa.
Mellissabcd, thanks again for choosing Koh Samui and ShaSa as your holidays venue, we are looking forward to welcoming you back again.

Warmest regards,
Omapatt Nuntapanish
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
    227
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    6
    1
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163
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 1, 2013 via mobile

The actual property is beautiful, and the rooms are incredibly nice. The location was too remote for us, as the nearest village was about a 15 minute drive away. The hotel really leverages this, as prices are much higher for food and spa than in nearby areas. The main disappointment of this hotel was the service. Thailand has a great reputation for exceptional service, but this hotel fell short. The front desk staff were mildly friendly, and there was almost no staff around the pool. We wouldn't stay here again due to location and service issues, but the hotel itself is really beautiful.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShasaResortSamui, General Manager at ShaSa Resort & Residences, Koh Samui, responded to this review, June 6, 2013
Dear Nlg826,

Thank you very much for your review in Tripadvisor, and we are so sorry to hear that our services didn’t meet your expectation, on behalf of the entire team at ShaSa do apologize for any inconveniences cause and we did improve the service at the mentioned area already.

Nlg826, we do hope to have a chance to welcome you back in the near future.

With best regards,
Omapatt Nuntapanish
General Manager
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Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2013

The resort facilities are well kept and maintained. Staff very kind and willing to help. Food from the restaurant was good. Beautiful and clean pools. The free shuttle service for the airport and and town trips is a cherry on top, particualalry considering that this resort is located far away from the busy and noisy street - gives you option for going out for night life or having a quite evening with family.

Room Tip: Choose the Deluxe floor units...very spacious and conveniently layed out.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShasaResortSamui, General Manager at ShaSa Resort & Residences, Koh Samui, responded to this review, June 4, 2013
Dear Kelepile,

Thank you very much for your review in Tripadvisor and we are so glad to learn that you have both enjoyable and comfortable stay with us.

Kelepile, we hope to welcome you back in the near future.

With best regards,
Omapatt Nuntapanish
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 27, 2013

We stayed 6 nights, I wanted to stay forever, such a lovely resort, from our suite (which was very large) we had the most beautiful view of the sunrise and from the balcony we could see the sunset too. It was a trip of peace and tranquillity. Large, luxurious and comfortable describes every location in the property. Good food, great service, helpful staff, what more do you want on a holiday. One thing maybe - will also be great if they increase their vegan range :) not forgetting that it is one of the few resorts in Thailand that has vegan food. I definitely thing this one of the best planned layouts for a resort. Let me tell you photographs can never do justice to the beauty of the place, you have to visit to really experience it.

Room Tip: High floors have an awesome view, but then all rooms have a great view too.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShasaResortSamui, General Manager at ShaSa Resort & Residences, Koh Samui, responded to this review, May 30, 2013
Dear manishrao,

May I thank you for your review in Tripadvisor, I am so glad to learn that you have both enjoyable and comfortable stay at ShaSa, We really do hope to welcome you back in the near future.

With best regards,
Omapatt Nuntapanish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 2, 2013 via mobile

We stayed 4 nights. The room ensemble was impressive, with a large balcony, large tv/dining room, kitchen, very large master bedroom, and probably the largest bath we had ever seen in the en-suite. We were very courteously met upon arrival and shown straight to our room without having to go to reception. Breakfast had a good range and was good quality. The restaurant ("Beyond the Sea") offered a wide range of Thai and Western fare, with a good wine, beer and cocktail range. All that we tried was of high quality and we enjoyed friendly, smiling service at each sitting. There are numerous pools to choose from, with plenty of couches and umbrellas for all guests. We also used the Spa for massage during our stay, and this was well worth the experience. So relaxing! There's not much to fault with ShaSa, and we always felt happy to return back to the room and hotel compound after being out, which is always a good sign. Other useful info: hotel transport to/from airport is THB1,200 and takes 35-45 mins. Hotel facilitated scooter hire for the day is THB300 and is well worth it. The true Koh Samui awaits you if you can find your confidence on Koh Samui's quiet streets.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShasaResortSamui, General Manager at ShaSa Resort & Residences, Koh Samui, responded to this review, May 13, 2013
Dear Scott G,

Thank you very much for reviewing our resort on TripAdvisor, I’m glad to hear that you had a great time at ShaSa and enjoyed our cuisine at Beyond the Sea Restaurant.

We look forward to welcoming you back in future.

With my personal regards,
Omapatt Nuntapanish
General Manager
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Hong Kong, China
1 review
5 of 5 stars Reviewed April 29, 2013

My family visited the resort from 21/4/2013 - 25/4/2013 to celebrate my son's 1 years old birthday. The hotel has no hesitation to give a complimentary birthday cake to my son on 22/4/2013. The facilities in the room are excellent, you can wash and dry your clothes everyday. The foods in the restaurant are very good. We enjoyed the 3 swimming pools very much and the sea-view from the swimming pools are excellent. You may assess Wi-Fi everywhere in the resort. The facilities in the kid room are also excellent. My son enjoyed this trip very much.

All the staffs in the resort are very helpful and with smiles all the time. But I have to say special thanks to the following staff in the resort :-

1. Reception (Shima), she was very helpful to arrange a Muay Thai lesson for me. It was my unforgettable lesson with a thai trainer.

2. The waitress in Beyond the Sea (I have forgotten the name). My son was too young and cannot sit quietly during lunch/dinner. She was very helpful and voluntarily to look after my son and let us to have some time to enjoy the food.

I have no hesitation to recommend to my friends who want to visit Samui Island.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShasaResortSamui, General Manager at ShaSa Resort & Residences, Koh Samui, responded to this review, April 30, 2013
Dear Billy C,

Thank you very much for your review, I am delighted to learn that you and your family enjoyed your stay with us, especially your son. I for sure, will pass on your compliment to our entire team at ShaSa.

Billy C, we hope to welcome you back in the near future.

With my personal regards,

Omapatt Nuntapanish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2013 via mobile

We booked 3 nights + one day snorkling trip. The room is spacious 125sqm. with seaview. Food at Beyond the Sea is very good especially local dishes.
The staffs are very friendly and helpful.
The room is fully equipped with kitchenware , oven, stove, microwave even a mortar. Also washer & dryer are provided in every room type.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShasaResortSamui, General Manager at ShaSa Resort & Residences, Koh Samui, responded to this review, April 27, 2013
Dear Charnida,

Thank you very much for such a wonderful compliment, I am delighted to learn that you enjoyed our hospitality, spacious & well equipped suite, and also local cuisine at our signature restaurant “Beyond the Sea”. I for sure will pass on your compliment to our entire team.

Charnida, we all hope to have the opportunity to welcome you back soon.

Warmest Regards,
Omapatt Nuntapanish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ShaSa Resort & Residences, Koh Samui

Address: 116/1 Moo 2, Tambon Maret, Laem Set, Ko Samui 84310, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Laem Set
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Laem Set
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ShaSa Resort & Residences, Koh Samui 5*
Number of rooms: 33
Official Description (provided by the hotel):
Romantic chic destination with natural surrounding. ... more   less 
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Also Known As:
Shasa Resort And Residences, Koh Samui
Shasa Resort & Residences, Koh Samui Hotel Koh Samui
Shasa Hotel Koh Samui
ShaSa Resort & Residences, Koh Samui Ko Samui, Thailand

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