We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Hotel” 5 of 5 stars
Review of Clarion Hotel Sign

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Clarion Hotel Sign to your Saves list
Clarion Hotel Sign
4.0 of 5 Hotel   |   Ostra Jarnvagsgatan 35, Stockholm 101 26, Sweden   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Up to 15% OFF Room rate
Ranked #33 of 158 Hotels in Stockholm
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fantastic Hotel”
5 of 5 stars Reviewed 1 week ago

My boyfriend took me for a surprise weekend break to Stockholm.

Location: the hotel was a few minutes walk away from the train station which had a direct train to the airport. So convenient and easy to find. We could leave our bags in the manned bag drop which was really helpful for when we arrived before we could check in our room and when we wanted to explore the city after we had checked out.

The decor: beautiful, modern, unique and just really great. The lifts have different music themes which I really enjoyed. The hotel lounge/coffee area was a combination of little tables and this beautiful display of books and furniture. Fresh lemon water was available and a plate of gingerbread cookies. It was perfect!

The staff: the reception team were amazing, so helpful and willing to accommodate our needs even when I requested extra duvets at 1am. They called and made bookings for us at a restaurant we had been recommended and also phoned to inform them we would be 15 minutes late on our way out. We also forgot a UK plug adapter which they then provided and insisted on bring up to our room. Everyone was so friendly and it was extremely warm and welcoming.

The room: the view from the room was incredible, we were on the top floor and the view over a little square was just perfection. The wet room shower next to bath was great and they provided different coloured towels for differentiation which I thought was a lovely touch. It was spacious even with a double bed and two chairs by the window.

The food: we opted in for the breakfast buffet of which there was a great variety and choice. I really enjoyed the fact that they were catering to other people's need etc. with soy milk available. The bread was so soft and fresh!

The only concern I have was what is done with all the left overs? There were so many loaves of bread which appeared to be put inside a black bin bag. I hope it was put to a better use than just thrown in the bin. Also booking was a little difficult and we had to get our Swedish friend to make the booking!

Overall we had a really great stay at the Clarion Sign Hotel.

Room Tip: Top floor has incredible views
See more room tips
  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,143 reviews from our community

Traveler rating
    385
    481
    197
    57
    23
See reviews for
166
335
53
375
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I travel a lot for work and this was the worst hotel experience by far..ever..
I had things stolen (read everything) in the reception area and the staff and security guard seemed more or less impartial to what had happened. Kudos to the bar tender who tried to help me by lending his mobile to call and report theft to the police but the rest of staff seemed to have "better things to do". If it is common that theft happens in your hotel please do tell your customers to be vigilant. Apparently it had happened 3 weeks ago as well right?
When I told the receptionist in the morning if they had found anything she seemed equally apathetic and just said "I will check". Ok this caused me a huge inconvenience and cost - business wise and personal wise. Especially for the company I was visiting and who was paying for it -I have told them to what has happened and that it is probably best to avoid your hotel for future guests.

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It was very unfortunate that I could only comment about the facade of the hotel as I was not able to stay in the rooms booked and paid for. Blaming on some faulty booking system of yours that caused the hotel to be overbooked is not something welcoming to weary travellers who has been on the road for close to 24 hours. What baffled me tremendously was when we first arrived at the hotel, the staff actually saw our bookings but told us that the rooms would be available after 3pm. However, when we got back after 4pm, we had to be told by another staff, there were no rooms for us and we had to stay in another hotel - Quality Hotel Globe and the taxi to ferry us there would be paid for. We were left with no choice. I was utterly disappointed with Clarion Sign and I see the need to warn other fellow travellers the potential of such issues popping up with this hotel.

  • Stayed December 2014
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, 2 weeks ago
Dear Sllee8

Thank you for taking the time to give us feedback about your experience. Words can not express how absolutely sorry I am for the unfortunate situation last weekend, especially since you had travled for such a long time and indeed must have been very tired.
This is of course a very unususal situation for us as well. I will contact you about your experience today by e-mail. And hope to be in contact with you to give you my sincere apologies and to learn more about how this expereince must have felt for you.

I do hope you are well, and I look much forward to be i touch with you soon.

I wish you a wonderful day

Warm regards
Nadia Fagerdin
nadia.fagerdin@choice.se
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, not far from trains, subway or central Stockholm.
Got upgraded to a bigger room.
Friendly staff all over the hotel.
Breakfast can be very crowded, so arrival before 09 is adviced (in weekends). The buffet was great.

Recommended

Room Tip: Top floor is quiet, with a nice view over Stockholm.
See more room tips
  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Supervisor, Front Office at Clarion Hotel Sign, responded to this review, 3 weeks ago
Dear Øystein,

Thank you for your feedback. We are happy that you enjoyed your stay here at Clarion Hotel Sign and appreciated our service.

We hope to see you here again!

Have a lovely day!

Robin Azad,
Supervisor, Front Office
robin.azad@choice.se
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An hotel with a nice interior and exterior design. It is very conveniently located just nearby the terminal of Arlanda express to the airport and the central station.
The place is very quite with a square and a garden in front of the hotel.
You can reach all the interest places of Stockolm by walk. Gamla Stand is one km nice walk.
Rooms are very new with a glass wall.
It can be a little cold inside the room so they provide a small electric fan heater on demand.
The restaurant for breakfast and meals is very beautifully furnished.
There is also a spa and a pool on the roof

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, 3 weeks ago
Hi

Thank you for the fantastic review of Clarion Sign. It makes us very happy to learn that you enjoyed your stay so much. I truly hope we will have the honor to have you as our guest soon again. Thank you again!

Hope you are well, all the best

Kind regards
Nadia Fagerdin
nadia.fagerdin@choice.se
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Love staying here because of their excellent breakfast buffet. Stayed in other Clarion hotels and this has the best breakfast so far. They have average sized rooms with good modern interior. Great service.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, 3 weeks ago
Hi

Thank you for your wonderful review of both the hotel and our breakfast. I have showed your review to our breakfast manager. You made her really happy, for taking the time to write about your experience here on Tripadvisor.

We hope you will return to us soon. Thank you again.

Kind regards
Nadia Fagerdin
nadia.fagerdin@choice.se
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pristina, Kosovo
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in Clarion Hotel Sign in March 2014 for a business trip and it was located very conveniently in the central area of Stocholm which was approx 30 min walking distance from all the business locations and the sightseeing spots. The personnel just made me feel like at home.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, 3 weeks ago
Dear Merkuri

Thank you very much for your wonderful review of Clarion Sign. It is great to read that you liked our location. But the best is to learn that the staff made you feel at home.

I do hope we will have you as our guest soon again. Please do not hestitate to contact me if I can be of any assitance to you.

Warm regards
Nadia Fagerdin
nadia.fagerdin@choice.se
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Clarion Hotel Sign? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Hotel Sign

Address: Ostra Jarnvagsgatan 35, Stockholm 101 26, Sweden
Phone Number:
Location: Sweden > Stockholm County > Stockholm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Stockholm
#15 Business Hotel in Stockholm
#25 Luxury Hotel in Stockholm
#28 Family Hotel in Stockholm
#29 Romantic Hotel in Stockholm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Hotel Sign 4*
Number of rooms: 558
Official Description (provided by the hotel):
Clarion Hotel Sign is Stockholms largest hotel with 558 double rooms placed next to the central station. The interior is provided by Scandinavian design icons, such as Arne Jacobsen, Bruno Mathsson and Alvar Aalto. Enjoy being pampered at Selma CitySpa+, treat yourself to culinary delights at American Table and take in the classic works of Scandinavian design that fill every corner of the hotel. Also offer large meeting facilities. Welcome! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Cheap Tickets, Hotels.com, getaroom.com, Despegar.com, Nordic Choice Hotels, Odigeo, TripOnline SA and Tingo so you can book your Clarion Hotel Sign reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Stockholm
Clarion Stockholm
Stockholm Clarion

Owners: What's your side of the story?

If you own or manage Clarion Hotel Sign, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.