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“Very nice and centrally located hotel” 5 of 5 stars
Review of Clarion Hotel Sign

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Clarion Hotel Sign
4.0 of 5 Hotel   |   Ostra Jarnvagsgatan 35, Stockholm 101 26, Sweden   |  
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Ranked #35 of 158 Hotels in Stockholm
Svedala, Sweden
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Very nice and centrally located hotel”
5 of 5 stars Reviewed January 31, 2014

I spend one night at the Clarion Hotel Sign Stockholm during a business trip.
It is a new and modern property. Friendly and competent staff. Very cosy bar/restaurant area.
Centrally located a few minutes walk from Stockholm Central Station and the main shopping street.
A huge plus in my book is the fact that they have NOT banished the fitness facility to a hidden away room in the basement. it is located on the 2nd floor with windows that allow daylight to enter.
The breakfast buffet offers a wide fresh choice and variety.
A new favorite when staying in Stockholm.

Room Tip: Book a moderate double room. Standard rooms are quite small.
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Marketing Coordinator at Clarion Hotel Sign, responded to this review, February 6, 2014
Hi,
and thank you for your nice review of Clarion Hotel Sign. Hope to see you as a guest at the hotel soon again!

Have a great day!

Best Regards,
Charlotte Andersson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,138 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Hong Kong, China
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 1, 2014

So far it's a great hotel till this morning. The breakfast starts at 0700 with disappointment. The waitress is impolite while customer walks in. Come on it's not the fault of the customer. It's your hotel internal communication of guiding customer to the not yet ready venue for breakfast. A big failure.

Stayed January 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Marketing Coordinator at Clarion Hotel Sign, responded to this review, February 6, 2014
Hi,
we are very sorry for your bad experience during the breakfast. I will let our breakfast manager know about your stay at the hotel. Wish you a great day!

Best Regards,
Charlotte Andersson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
64 reviews 64 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 31, 2013

Good location. Rooms are bright and relatively big. We had rooms on fifth floor, the room with Alvar Aalto's chair. Nice. The room facing to court yard is bigger and with a bath tub.
I like the restaurant and bar here, stylish and hip. The breakfast is amazing too.

Stayed December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Marketing Coordinator at Clarion Hotel Sign, responded to this review, February 6, 2014
Hi,

we are very glad that you are satisfied with your stay at Clarion Hotel Sign.
Hope to see you as our guest soon again!

Best regards,
Charlotte Andersson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Top Contributor
52 reviews 52 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 28, 2013

When I found out how large this hotel was, I was a little worried as we normally prefer smaller more intimate hotels. However, we were really satisfied! The staff were very helpful and pleasant throughout our stay.
As the hotel is so large (we stayed over a weekend in December) the hotel was packed. For this reason I say choose your breakfast time carefully. We asked and were told, 'the earlier the better'. We heeded this advice and ate early when the restaurant was almost empty. The breakfasts are amazing. Everything you could possibly wish for was supplied. In particularly impressive were the numerous sorts of home baked bread.
The room was very good and the bed comfortable. Maybe somewhere to put your shampoo/conditioner etc in the shower would be helpful? Bending down or reaching outside the shower screen was a bit cumbersome. This is not a complaint but maybe something to think about next time the hotel renovates?

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Marketing Coordinator at Clarion Hotel Sign, responded to this review, February 6, 2014
Hi,
we are very glad that you are satisfied with your stay at Clarion Hotel Sign. Hope to see you as our guest soon again!

Best Regards,
Charlotte Andersson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 22, 2013

I stay at the Clarion Sign every 2-3 weeks and feel I am well placed to give a balanced review of the property. Location wise it is less than 5 minutes walk to the Bus Station, Railway Station and the Arlanda Express airport train. In about 10-15 minutes you can be in Gamla Stan, Stockholm’s old town.

I have the choice (within budget) of where to stay and there are a large number of hotels in the vicinity and all around the same price (Stockholm is not cheap – expect to pay €170 a night bed and breakfast. For me the Clarion Sign wins for the following reasons:

Location – convenient for transport, business, shopping and eating.
Cleanliness – rooms are always clean and well appointed but in a minimalist Scandinavian style with a nice bathroom
Quiet – no noise unless you are situated at the back of the 3rd floor and there is a function on in the floor below
TV – sports channels in the room are a big plus for the business traveller
Bar area – busy in the evenings and has a good atmosphere
Restaurant – American Table restaurant has a good choice of tasty meals although prices can seem expensive if you are not used to Swedish prices.
Wifi – complimentary wifi with a strong signal, allowing video streaming
Breakfast – Excellent choice of food, giving you a good start to the day

Nothing is that perfect however:
Check-in/Check-out sometimes takes forever, even for regular customers, this is due to the small reception area for a hotel of this size
On one occasion the hotel closed the restaurant to guests as they had an outside party using the hotel – something I find unacceptable for a hotel of this quality.
Plug sockets are too far away from the bed, making it difficult to charge and watch an ipad at the same time.

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Marketing Coordinator at Clarion Hotel Sign, responded to this review, February 6, 2014
Hi,
and thank you for ýour nice review of Clarion Hotel Sign. We are very happy that you prefer our hotel in Stockholm and we are proud about all the positive reasons.

Unfortunately, we have some small problems to take care about - and we will do our best to make a change!

Best regards,
Charlotte Andersson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 9, 2013

It started with us arriving around seven a Friday evening. Awaiting from India we were used to a hustle in the street and quit hotels. Here was the total opposite. A very quit part of town and a hustle in the hotel. It's quite a big hotel in central Stockholm, but only a very small reception with the consequence you have to wait a long time for checking in or talking to the staff. The reception is situate very close to the bar so there is a lot of people hanging around the area. We got our room, put in tour luggage and went out to meet friends. When we came back to go to bed in the middle of the night, one of the beds had a dirty sheet and lipstick on the pillow. We called reception they said they where sending up someone to take care of it at once. 15 minutes later there was a knock on the door, a boy gave us a sheet, without asking if it was the right one and if there was som more problem, and left in a hurry. We hade to change the sheet ourselves and had one pillow less the whole night... But the poor service wasn't over. At nine in the morning, when we where still in bed the door opened without a knock!! When we said HALLO?? We got the answer I am going to fill up the minibar. YOU ARE NOT was our answer. We are staying in hotels a lot, but neither of us have ever experienced anything like this! We complained in the morning (after waiting in line). No apology- nothing. The breakfast was another busy history, very crowded, the food running out and terrible coffee. The spa was closed, we didn't get any information about that neither when we booked or when we arrived. There was a note in the elevator up informing us about that. This hotel needs proper management with knowledge about running a hotel. Four stars??

  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Marketing Coordinator at Clarion Hotel Sign, responded to this review, February 6, 2014
Hi,
and thank you for your review of the hotel. We are very sorry that your experience doesn't meet your expectations. I will let the management know your situatuation and we will do our best to make a change - this is not a good hotel experience!

I hope you will give us an another try and don't hesitate to contact me with further hotel bookings.

Best Regards,
Charlotte Andersson
charlotte.andersson@choice.se
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Malmo, Sweden
Top Contributor
126 reviews 126 reviews
49 hotel reviews
Reviews in 41 cities Reviews in 41 cities
316 helpful votes 316 helpful votes
4 of 5 stars Reviewed November 26, 2013

The Clarion Hotel Sign is a big hotel and if you might have to walk for quite a bit to get to your room if you are unlucky enough to get a room far from the elevators. The rooms are good but nothing special. Bathrobe, shoe horn and umbrella are not provided in the room, and the beds are not as comfortable as in some other good hotels. Otherwise the room was very quiet and good. The breakfast is very good with a huge selection as well as an omelet station. Location is also good, close to the central station and Arlanda Express trains. I will absolutely consider staying at Clarion Sign again in the future, and can recommend it to others.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Marketing Coordinator at Clarion Hotel Sign, responded to this review, December 5, 2013
Hi,

Many thanks for your response. We appreciate all the feedback we receive from our guests.

Nice to read that you appreciated the breakfast in the hotel and that you thought the location to be central.

We look forward to see you as a guest in the hotel soon again.

Have a great day!

Best Regards
Charlotte Andersson
Clarion Hotel Sign
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Sign

Address: Ostra Jarnvagsgatan 35, Stockholm 101 26, Sweden
Phone Number:
Location: Sweden > Stockholm County > Stockholm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Stockholm
#15 Business Hotel in Stockholm
#26 Luxury Hotel in Stockholm
#28 Family Hotel in Stockholm
#33 Romantic Hotel in Stockholm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Hotel Sign 4*
Number of rooms: 558
Official Description (provided by the hotel):
Clarion Hotel Sign is Stockholms largest hotel with 558 double rooms placed next to the central station. The interior is provided by Scandinavian design icons, such as Arne Jacobsen, Bruno Mathsson and Alvar Aalto. Enjoy being pampered at Selma CitySpa+, treat yourself to culinary delights at American Table and take in the classic works of Scandinavian design that fill every corner of the hotel. Also offer large meeting facilities. Welcome! ... more   less 
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Also Known As:
Clarion Hotel Stockholm
Clarion Stockholm
Stockholm Clarion

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