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“Modern with good service” 4 of 5 stars
Review of Clarion Hotel Sign

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Clarion Hotel Sign
4.0 of 5 Hotel   |   Ostra Jarnvagsgatan 35, Stockholm 101 26, Sweden   |  
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Ranked #31 of 158 Hotels in Stockholm
Los Angeles
Top Contributor
158 reviews 158 reviews
108 hotel reviews
Reviews in 103 cities Reviews in 103 cities
122 helpful votes 122 helpful votes
“Modern with good service”
4 of 5 stars Reviewed November 29, 2011

My husband and I recently stayed at the hotel during his business trip. The hotel has a great look -- modern, clean, hip, great art work and decor. The rooms are small, but made good use of the available space, even if a bit cramped for two. Internet worked well -- and free! The bathroom was well-lit, modern, sparkling clean (although the squeeze bottle soap/shampoo is not very appealing). The staff were very pleasant upon check-in and check-out, and also for storing luggage during the day. The breakfast was very good, lots of offerings. My only regret is that I came fairly late and the staff started setting all the tables for lunch (including where I was sitting!)......I felt pushed to hurry up.

The restaurant is excellent -- definitely try it. And I thought the hotel location was excellent. It is a few extra minutes to walk to the pedestrian area or to the harbor, but it's a pleasant walk and doesn't take long at all. A nice way to explore town.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, February 23, 2012
I am glad to hear that you liked our hotel and restaurant and hope to see you and your husband here soon again.

Best Regards,

Chatrine Andersson, Guest Relation Manager
Clarion Hotel Sign
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1,415 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Gothenburg, Sweden
1 review
4 of 5 stars Reviewed November 5, 2011

A modern hotel centrally located. The room was "crisp"; modern, clean, large, with necessary and useful facilities and with an intelligent planning. My experience was that the personnel was friendly and helpful and tried hard to always find the best possible solutions; especially in the reception.

The breakfast buffet is almost perfect and ecological with for example an "omelet chef" where you can order different omelets a la minute and ecological sour dough breads. But the breakfast room is dark and really crowded in the mornings.

During my stay I experienced some problems with my food orders both in the bar and via room service (probably due to the ongoing renovations); I had to wait over an hour for my room service.

My worst experience during my stay was that the gym was only accessible non-charge for hotel guest between 7:00 AM - 9:00 AM (since it was integrated in the spa it was accessible via an extra entry fee of SEK 95, approximately EUR 10). Since it was a part of the spa it wasn't accessible 24/7 (7:00 AM - 9:30 PM during work days).

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, November 8, 2011
Good Morning Erik!

Thank so much for your feedback regarding your stay at Clarion Hotel Sign.
I am so glad to hear that you liked our staff and our new omelet chef!

Hope to see you as a guest soon again.

Regards
Chatrine Andersson
Guest Relation Manager
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Fort Lauderdale, Florida
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 2, 2011

Nicely done hotel. Good sleep with normal modern decor. Nearest the end of the pedestrian walkway that's away from central Stockholm so the location is the only downside.

  • Stayed May 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, November 8, 2011
Good Morning,

Thank you so much for your feedback and welcome back to Stockholm and Clarion Hotel Sign.

Take Care
Regards

Chatrine Andersson
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 30, 2011

very modern hotel located centrally near bus main station. Nice decorated rooms, I had one with shower only. The beds could be a little bit more confortable, but my back survived the 3-4 days during my business trip without major damage. Breakfast area crowded during peak hours, but with good offer and I always found an empty table. Gym and pool on the roof only available against extra charges, at least the pool could be free for hotel guests. Still I am looking forward to my next stay at the Clarion Sign in Stockholm.

Room Tip: Traffic noise is quite high in the park view rooms.
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  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, November 8, 2011
Hi,

Hope to see you soon again at the hotel.

Have a good day,

Regards
Chatrine Andersson
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Top Contributor
88 reviews 88 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 27, 2011

Modern hotel with design furniture. Clean rooms very practical but not too big. Only shower, no bath. View on a boring inner court. No complimentary water. Fun elevators with each a music theme. Friendly staff. Very large but a bit disappointing breakfast buffet with strict hours (only until 10). Great location: most sights are in walking distance, located just next to the central train station.

Room Tip: Each floor has its own designer; check which one has your preference before you book.
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, November 8, 2011
Hi,

Thank you so much for your feedback! I am glad to hear that you liked our new music elevators!

Welcome back!

Regards
Chatrine Andersson
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 24, 2011

I usually stay at the Clarion Sign while in Stockholm for business. The reason is its location. If you fly into Stockholm, the hotel is a short walk from the airport train Arlanda Express. Likewise, if you come into town with a train, the central station is within walking distance. And from the hotel much of down town Stockholm is within easy reach. As the hotel is only 2-3 years old, most facilities are well-kept. A part from the lobby bar (which at night is crowded), the hotel has a good steak house and a roof-top spa. Rooms are clean and modern with a sleek and minimalistic design however not very personal and lack basic things like an iron. If you get the courtyard rooms, your window will most likely face a boring office-like building offering no views. The hallways are loooong (especially if you're carrying luggae) and dark. But most of all, the hotel is really popular and thus often fully booked. Good for the management but poor for the guests. The lobby is at night a night club and rather rowdy. So are the mornings at breakfast. The breakfast room is around 7.30-8.30 always too crowded with long lines for the food and very hard to find a seat at a table. Thus forget about any morning meetings or a quiet and tranquil start to your work day. All in all, a modern hotel but rooms and hallways are dull and the breakfast is good but . Stay at one of the smaller hotels in Stockholm.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Guest Relations Manager at Clarion Hotel Sign, responded to this review, November 8, 2011
Hi David,

Thank you for your feedback from your stay at Clarion Sign.
I am sorry to hear that our breakfast buffet didn’t live up to your expectations or the experience we want to mediate. I am though glad to be able to take part of your feedback because it’s of high importance for us in our job to improve our product.

Our goal is of course that our guests will leave us happy and satisfied and that our breakfast gives them a good days start. Again I am sorry that we didn’t succeed with this that day.

Have a nice day,
Regards

Chatrine Andersson
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sweden
Top Contributor
76 reviews 76 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 17, 2011

I have stayed at this hotel twice, first in two Standard rooms with my family for half a year ago. From that stay I remember nice rooms, long corridor-walk from our rooms to the restaurant, crowded lobby in the evening, good but extremely crowded buffet breakfast .

A couple of days ago we stayed in Superior room. The room was on 9th floor and it was nice, the view on the pool was entertaining ;-)

BUT - I didn't like lack of privacy in the bathroom. The bathroom had frosted-glass door not closing tight. And a clear window to the room. So lying in the bed I could quite clearly see through the door what my husband was doing in the bathroom. And through the window I could see bathrooms mirror and the mirror showed what he was doing in the WC. And every sound in the bathroom was clearly hearable in the room.
Cannot recommend for shy people.
Otherwise there was plenty of space in the bathroom and nice design.

Even this time there were lots of people in the lobby in the evening, no chance to find a sitting-place.
The restaurant food was good but not superb. But service was very good.

Buffet breakfast was good but VERY crowded this time, too. Noisy and fussy, not so easy to enjoy.

I think I am going to stay there one more time (location is good for me) but if it is as crowded then, maybe I'll try another hotel.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarionsign, Marketing Coordinator at Clarion Hotel Sign, responded to this review, October 21, 2011
Hi,

thank you for your feedback from your stay at Clarion Hotel Sign. I hope to see you as our guest soon again!

Best Regards,
Charlotte Andersson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Sign

Address: Ostra Jarnvagsgatan 35, Stockholm 101 26, Sweden
Phone Number:
Location: Sweden > Stockholm County > Stockholm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Stockholm
#13 Business Hotel in Stockholm
#23 Luxury Hotel in Stockholm
#25 Family Hotel in Stockholm
#27 Romantic Hotel in Stockholm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Hotel Sign 4*
Number of rooms: 558
Official Description (provided by the hotel):
Clarion Hotel Sign is Stockholms largest hotel with 558 double rooms placed next to the central station. The interior is provided by Scandinavian design icons, such as Arne Jacobsen, Bruno Mathsson and Alvar Aalto. Enjoy being pampered at Selma CitySpa+, treat yourself to culinary delights at American Table and take in the classic works of Scandinavian design that fill every corner of the hotel. Also offer large meeting facilities. Welcome! ... more   less 
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Also Known As:
Clarion Hotel Stockholm
Clarion Stockholm
Stockholm Clarion

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