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“Christmas Trip!” 4 of 5 stars
Review of BEST WESTERN Kom Hotel Stockholm

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BEST WESTERN Kom Hotel Stockholm
3.5 of 5 Hotel   |   Dobelnsgatan 17, Stockholm 111 40, Sweden   |  
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Ranked #55 of 158 Hotels in Stockholm
Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Christmas Trip!”
4 of 5 stars Reviewed 4 days ago NEW

We have just come back from 4 nights here and enjoyed our stay. We were in their annexe building which is not ideal as a bit lacking in atmosphere but you can use the main lobby to compensate. Drawback of moving buildings for breakfast in bad weather! Breakfast had everything including good veggie options. Rooms were very cosy, staff very helpful and hotel is about 15 mins walk to `centre` of city so well placed. Builders were in down the road so a bit noisy but hotel can`t help that. Fairly reasonable for Sweden so I guess you get what you pay for!

Room Tip: Ask to be in main building not annexe!
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  • Stayed December 2014, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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416 reviews from our community

Traveler rating
    72
    226
    98
    14
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Warsaw, Poland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

Very nice hotel for short trip or bussines trip. Tasty breakfast Also with gluten free products. Small room but enought for couple night. Hotel is near to center and main bus terminal with good connection to skavsta airport. 5 minutes by feet to underground station.
At the main reception you can drink coffe and tea all time. Free acces to internet in every room.

  • Stayed December 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarleneBerggren, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review, 3 days ago
Thank you for your nice words about our hotel. Happy to hear that you liked the location, the breakfast and the free coffee. Warmly welcome back soon again. Best regards/Marlene
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Chisinau, Moldova
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

As it was my first visit to Sweden, I have no experience with other Swedish hotels, so probably, some characteristics of this hotel are common for the whole country (not sure). To start with the negative moments these are:
• It is quite cold in the rooms (although additional portable heaters are available upon request on reception)
• Being that freezing in the rooms it would be a good idea to have some sneakers for the guests (but no sneakers for the guests)
• On the other hand – there is no fridge in the room 
• A big matrimonial bed are actually two single beds put together (and you feel it)
• Windows are pretty small and eventually not all the rooms have them. When a friend of mine asked for a room with “the best view” he finally got a room with a mirror instead of a window (or, maybe, it was a compliment form the reception staff – what view can be better than your own face?:))

Not so frighten you with all those cons, below you find the reasons why to choose that hotel:
• The hotel has a good value, meaning reasonable price for a centrally located hotel within 5 minutes walking distance to the nearest metro station and 10 minutes to the main shopping street of the city.
• The rooms are clean
• The rooms have free safe box
• Good breakfast – not something really special but it has all you need
• Big flat TV in the room and most of the channels are of HD quality
• Welcoming and helpful staff on reception
• Free wi-fi of quite a good speed

The general conclusion is that it is quite worthy hotel for business or tourism, with a good value, i.e. for those, who want to be clause to the center of the city and transport connections, and who are not bothered by the small limitations listed above 

Room Tip: Ask for a room with a window :)
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  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MarleneBerggren, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review, 3 days ago
Thank you for your very thorough review. Happy to hear that you liked our location, the breakfast, the wifi among other things. I hope the heater helped and you found the room warmer. We have portable mini fridges that can be borrowed at the front desk. We have windows in all of our rooms execpt for one. Some have bigger windows then others. We hope you come back and then we can arrange a room with a larger window. Have a nice Christmas Holiday! Best regards/Marlene
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Slagelse, Denmark
Top Contributor
123 reviews 123 reviews
13 hotel reviews
Reviews in 45 cities Reviews in 45 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is fairly central. Rooms are of acceptable size; be careful, though because some of them are windowless - ask at the reception. We got a windowless room that was OK for a short stay we had. Personnel very helpful; there is free coffee in the hall. Breakfast is ordinary but good.

Room Tip: Ask about windows - not all rooms have them
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  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarleneBerggren, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review, 3 days ago
Thank you for your review. Nice to hear that you liked our hotel, our friendly staff and the coffee.
We have one room without a window. Otherwise all rooms have windows either towards the street or the inner courtyard. I hope you come back to us and we can show you our other rooms. Have a great Christmasholiday! Best regards/Marlene
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Richland, Washington
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2014

We really liked staying at the BW Kom. Great, renovated breakfast space, good food for breakfast. Comfortable beds, international travelers. We travelled with an eleven year old boy. He liked the spiral staircase and free wifi. Parking garage a nightmare-better off parking on the street. If you don't read Swedish, have someone help you with parking signs and procedures. Close to convenience store (711) for essentials, if needed. Walking distance to a lot of pubs and restaurants suited for families.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarleneBerggren, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review, 5 weeks ago
Thank you for your nice review. Great to hear that you enjoyed the breakfast, beds and location. Our garage is a bit on the smaller side, most garages in the city is the same size. Warmly welcome back to us soon again. Best regards/Marlene
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Grantham, United Kingdom
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 6, 2014

Stayed here on business. Clean and tidy 3-star hotel with free wifi that works, many sensibly priced eateries nearby, Bancomat 1 minute away,5 mins (walk) to shops, 15mins to Waterfront Congress Centre and Central Station. Rooms are on the small side (aren't they ever so in Scandinavia) but warm and comfortable with all the basics done well. Breakfast is more than adequate; not extravagant or super extensive, but not basic either. Staff or very helpful and a really nice touch is free tea, coffee and hot chocolate in the lobby 24/7. Really can't complain.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarleneBerggren, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review, 5 weeks ago
Thank you for your nice review. I am glad to hear that you liked the location, breakfast, our exellent staff and the coffee machine in the lobby. We hope to see you back with us soon again. Best regards/Marlene
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Australia
Top Contributor
131 reviews 131 reviews
53 hotel reviews
Reviews in 63 cities Reviews in 63 cities
208 helpful votes 208 helpful votes
5 of 5 stars Reviewed October 29, 2014

I stayed here twice on this trip – 3 nights in a room in the annex and 2 nights in a room in the main building. The room in the annex was small but new and the room in the main building was large but older – if it matters to you, you could try advising your preference when making the reservation.

The location was OK; Stockholm is spread out so there is no ideal location that is close to everything. The central railway station is within walking distance when dragging a rollerbag.

The breakfast buffet was good & although the dining area was extremely busy at times there were always tables available. My only quibble would be that the chopped fruit was canned rather than fresh. The hotel had some unusual amenities, like a pool table in the annex.

In most cities the room’s value for money would be marginal but in pricey Stockholm it was very good.

  • Stayed September 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarleneBerggren, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review, 5 weeks ago
Thank you for your nice review. I am happy to hear that you had a nice staying and liked our breakfast, the pool table and the location. Warmly welcome back soon again. Best regards/Marlene
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Kom Hotel Stockholm

Address: Dobelnsgatan 17, Stockholm 111 40, Sweden
Phone Number:
Location: Sweden > Stockholm County > Stockholm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #55 of 158 Hotels in Stockholm
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Kom Hotel Stockholm 3.5*
Number of rooms: 136
Official Description (provided by the hotel):
Modern comforts, located in city center on a quiet street near Central Station, shops and restaurants, the staff is multilingual. ... more   less 
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Also Known As:
Best Western Stockholm
Stockholm Best Western

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