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“Great location, but the room was very basic” 3 of 5 stars
Review of Clarion Hotel Amaranten

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Clarion Hotel Amaranten
3.5 of 5 Hotel   |   Kungsholmsgatan 31, Stockholm 104 20, Sweden (Formerly First Hotel Amaranten)   |  
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Ranked #103 of 158 Hotels in Stockholm
Helsingborg, Sweden
1 review
“Great location, but the room was very basic”
3 of 5 stars Reviewed 1 week ago

I stayed with my wife over the weekend in the Clarion Amaranten.
Very friendly staff (although the hotel was fully booked), good breakfast offering and very nearby central station (800m by feet or one subway station). A subway station (Rådhuset) is around the corner.
I rate the room poor as it is really small, the ventilation is noisy and the first night the heating did not work (was fixed next day). Also some paint is flaking off the ceiling (room 601). It is a low budgeted room, but did not meet basic expectations.

  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NordicChoiceHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion_Amaranten, Guest Relations Manager at Clarion Hotel Amaranten, responded to this review, 1 week ago
Thank you for your feedback with regards to your stay. I do apologize for the inconvenience regarding your room.

Most welcome back.
Warm wishes
Chatrine Andersson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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556 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Windsor and Maidenhead, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

I endured a cold shower each morning despite asking for it to be fixed every day. It has a great location next to the Radhuset station but seems lacking the passion for customer service. The lobby bar was good with a great bartender.

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with NordicChoiceHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion_Amaranten, Guest Relations Manager at Clarion Hotel Amaranten, responded to this review, 1 week ago
Thank you for posting your review on the Trip Advisor even though we could have scored a little better this time. I am so sorry for the inconvenience regarding the shower.

Please let me know personally when you are coming next time and I will give you a free upgrade.

Have a nice day,
Regards
Chatrine Andersson
chatrine.andersson@choice.se
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsingborg, Sweden
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This night cost me almost 2000 SEK (expensive). The only thing close to modern/fresh in this hotel is the interior of the elevator. The rest feels like the 80's. The street outside is really noisy (traffic lights on the corner of the hotel meaning engine revs in most rooms facing street!). At least you will not feel alone, the ventilation system in bathroom (also very old and torn) transports neighbours discussions and phone calls so you can take part in the dialogue. I will continue staying with Clarion Sign and Comfort but unfortunately they were fully booked. As a silver member of choice hotels I am surprised this hotel is part of the chain as there is no value for money at all. Friendly staff reception by Jasmine could unfortunately not make up for above. :(

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion_Amaranten, Guest Relations Manager at Clarion Hotel Amaranten, responded to this review, 6 days ago
Thank you for your feedback with regards to your stay and nice compliment to Jasmine at the Front Desk.

We apologize that we did not meet your expectations during your stay us at Clarion Hotel Amaranten. We have a started a renovation which we have been longing for and we have already opened some new rooms and a brand new restaurant.

I hope you will give us another chance and come back again!

Have a good day,
Regards
Chatrine Andersson
chatrine.andersson@choice.se
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Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location on Kungsholmen, close to the Central train station and easy to get taxis. Close to the water if you want to go for a run.

I booked a 'Small room' - and it was very small, but the bed was a wide single, and very comfortable. The bathroom, however, was not. The shower did not have a partition, hence the whole bathroom floor got wet. There was no heating in the floor, the tiles were extremely cold (it was November). There was a heating lamp that you could turn on for 5 min at a time, but it was so noisy and provided limited heating. There was hardly any shelf space to put toiletries on. There was also no toiletries provided from the hotel except soap - this seems to be a Scandinavian thing which I do not get, a bit of cotton, some q-tips, body lotion etc. cannot cost that much.

The hotel claims to have a 'save the environment'-policy where they don't change the towels you hang on the rack, however the towel I left on the rack was changed...

The hotel's lobby bar is always buzzing, which is quite nice, however at breakfast it was way too busy, you had to queue to get a seat at 7.30am. This is not good enough, especially as I see other reviews mentioning the same thing, this must be happening a lot. Once I got a seat, the breakfast was very good - as it generally is in Scandinavia.

The hotel restaurant had great food, as did Marcus Samuelsson's restaurant Kitchen & Table next door.

The wi-fi was free, but slow, and hardly worked in my room on the first floor.

Room Tip: The 'Small doubles' are indeed small - but fine if you're on your own and not staying in...
See more room tips
  • Stayed November 2014, traveled on business
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion_Amaranten, Guest Relations Manager at Clarion Hotel Amaranten, responded to this review, 6 days ago
Thank you very much for sharing your views about the Clarion Hotel Amaranten at Trip Advisor.

Most welcome back!
Regards
Chatrine Andersson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Friendly staff front desk and bar. Hotel gloomy access to rooms needs Renovating. I saw that some rooms are being redone which is a good sign. Breakfast is Good with addition of omellette cook. Clean up of used dishes on table could be faster. Overall, i will go back there for the value (got good coorporate rate)

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with NordicChoiceHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion_Amaranten, Guest Relations Manager at Clarion Hotel Amaranten, responded to this review, 6 days ago
Thank you for taking the time to give us feedback. Feedback from our guests is always highly appreciated and valued. I am glad to hear that you liked our new Omelette Chef.

We hope to see you soon again at Amaranten!

Take Care!
BR
Chatrine Andersson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed 2 weeks ago

During my husbands business trip we stayed in the hotel for 4 nights with our 6months daughter. The room was so cold our daughter became sick.i told the reception who didnt do anything untill the next night a polite receptionist brought us an element and just the night after they fix the rooms element domehow it became warm without me doimg anything.i think if you have rooms to let you should at least check frequently the heating because u are in sweeden with 0 grade outside u know?.the windows was also in bad condition so I had to stuff in front pillows to prevent cold air coming in thank God they had plenty of pillows!!!they came to clean the room and they left our cups dirty didnt fill up what was missing and when I asked for coffe sticks they told me they had ordered them but didnt receive them...again just u should order long before they are about to finish. I have traveled a lot stayed in very cheap hotels but this was by far my worst experience and come to think I never ask for too much for a room.

  • Stayed November 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion_Amaranten, Guest Relations Manager at Clarion Hotel Amaranten, responded to this review, 6 days ago
Thank you for reviewing us here on Tripadvisor.
We are very grateful for all the feedback we received from you, it truly helsp us to improve the hotel, as well as ourselves.

If I may, I would love to be in touch with you about your experience and also to thank you for the feedback. I would be most grateful to receive an e-mail from you in order for me to be able to contact you.

I hope you are well and sincerely hope to hear from you soon.

Regards
Chatrine Andersson
chatrine.andersson@choice.se
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Top Contributor
78 reviews 78 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall the hotel was great, lovely (and beautiful) staff, great breakfast, a few weird things though:

Decided to order room service... but the phone was missing from my room. So I had to go down to reception to order room service to my room (not really room service then is it), and still had to pay the room service fee which is 100kr if i remember correctly. Ordered a caesar salad. Salads are oten a gamble, in this case I lost! Check the photo.

The hotel reception had curling which was awesome!

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion_Amaranten, Guest Relations Manager at Clarion Hotel Amaranten, responded to this review, 6 days ago
Hello!

Thanks for your feedback. I am so glad to hear that you liked our staff :)
I am so sorry for the inconvenience regarding room service order.

I hope to see you soon again in Stockholm, most welcome back!

Have a lovely day
Regards
Chatrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Amaranten

Address: Kungsholmsgatan 31, Stockholm 104 20, Sweden (Formerly First Hotel Amaranten)
Phone Number:
Location: Sweden > Stockholm County > Stockholm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #103 of 158 Hotels in Stockholm
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clarion Hotel Amaranten 3.5*
Number of rooms: 457
Official Description (provided by the hotel):
Clarion Hotel Amaranten is located on Kungsholmen in central Stockholm. With only 700 meters from Stockholm's city center and 10 minutes walk to Central Station, the hotel is easily accessible and close to most attractions in Stockholm.Kungsholmen has a great variety of restaurants and has a charming nightlife, ranging from casual outdoor cafes to nightclubs. Near the hotel is also the City Hall and Town Hall, two of Stockholm's most famous silhouettes. At the hotel, we offer a gym, sauna, spa and indoor pool. If you book well in advance is also a personal trainer available. The hotel restaurant Kitchen & Table serves a combination of the best flavors of multicultural Manhattan with local ingredients from the region around one of Stockholm's most beautiful islands -Kungsholmen. The result is a culinary experience with ridiculously good dishes and mixed, maxed tastes. All served with lots of love. ... more   less 
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Also Known As:
1st Hotel Amaranten
First Hotel Stockholm

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