This is the second time I've stayed at this hotel and I am no longer as happy with it as I was last year. My wife and I were given a room that was so miniscule that there was only space enough for one suitcase to be open at a time. I found it strange that there was no soap in the bathroom. When I enquired at the desk later that evening, I was told by probably the most obnoxious receptionist I've ever encountered that I should simply use the body lotion or the body wash/shampoo. I've never been in a hotel that didn't provide hand soap!! To be fair, all the other staff at the reception desk during the time we were there were very pleasant and helpful. The hotel management appears primarily concerned with making money and the guest is literally bombarded with information about items for sale. This includes everything from the Frey's teddy bear on the bed, the Frey's body lotion + body wash/shampoo in the bathroom, the Frey's beer, or even the Frey's umbrellas. When we left, we mentioned that the room was very warm and the only way we could cool it was by leaving the window open all night (our room was on the same floor as the terrace so leaving the window open during the day when we were out was not an option). The receptionist stated that there was no air-conditioning in the hotel and asked us if there wasn't a fan in the room. There wasn't. Presumably only guests in certain rooms are entitled to a fan. A bit more attention to room cleanliness wouldn't have hurt either as there was quite a bit of dust in our room -- more than I've seen in other hotels during my last trips to Scandinavia. I can honestly say that I've seldom been so get out of a hotel room whether for the day or when we checked out. While other hotels may not be as conveniently located, there are some that I've stayed at in Stockholm that offer better value for money.
- Official Description (provided by the hotel):
- Modern hotel offering warm hospitality, restaurant and bar; located in city center near shopping and major attractions. ... more less
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