We highly satisfied the customer services. Very quick check-in and -out. Thanks that I could get sew 針線 to repaire my broken jacket.
An appreciation must be given to Mr. Bendon.
It was on 13th March, we were staying with Mercure Hotel. In the evening, we suddently noticed that our flight to Iceland on 14th was cancelled (rather than delay) because of strong wind in Iceland. On one hand, we were hurry to write emails for re-arranging the train tickets, air-tickets, tours booking, and the itinerary. On the other hand, we approached the hotel reception to seek help. I have to say that it was my great luck to run into Mr. Bendon who helped us a lot in that night.
After Mr. Bendon knew the sitiations of us, he immediately offered his great helps and liaise with the airlines during the night. His professionalism made me feel more comfortable under this uncertain and ad hoc situation. In the early morning next day, Ms Cecilia, a sincere lady at the hotel reception counter, told me that our air-tickets were re-scheduled on 15th. A good news for us after the long night.
I still remember Mr. Bendon's helpful advices, his sincere, his patient, and his efficient actions. His promtly assistances did help us a lot. I heartfully thanks to Mr. Bendon and Mercure hotel again.
By Lau from HK
- Official Description (provided by the hotel):
- The newly renovated Mercure Hotel Stockholm South is located south of Stockholm, 15 min by public transport from the city centre. The hotel is close to the Exhibition Centre in the Stockholm International Fairground, theatres and lake Mälaren. The property offers 206 rooms with free WiFi and breakfast. The hotel also has 12 meeting rooms, restaurant "Le Bistro", "Le Bar" and free parking. Enjoy the gym and sauna for free. A golf course awaits you 1 km away. ... more less
- Reservation Options:
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- Also Known As:
- Ibis Stockholm Hagersten Hotel Stockholm
- Accor Stockholm Hagersten