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Royal Luxury **** Cocoon (STOCKHOLM)

Stockholm
|
Condo/Apartment – 
4 Bedrooms, 2 Bathrooms, Sleeps 10

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Reviews from our community

mastazz
Cannes, France
1 review
“Nice apartment, but too restrictive..”
3 of 5 stars Reviewed March 3, 2012 for a stay in February 2012

I just wanted to write some lines about our at Royal Luxury.. So, the apartment is really nice and well situated. The equipment is perfect.. nothing to say... BUT, be careful if you rent this apartment. If you're a smoker, you'll have to check out before if the balcony which the availability is mentionned on the website is really available.. Because it wasn't the case for us, and we then had some problems which I won't develop..
Secondly, be really careful with the glasses... We unfortunately broke two of them, and it costed us 71 euros.. I know it sounds amazing.. And it wasn't even Orrefors glasses.. haha..
The jacuzzi is also not working.. and water is dropping from under the bathtube... so take a shower... what a pity when you have such an equipment...
You also have to know that a room decontamination of a room due to smells of smoke will cost you the modest sum of 550 euros.. The laundromats are visibly a good business in Stockholm..
Well, I hope you, future guests, will still enjoy your stay at Royal Luxury.

5 of 5 stars How easy was it to book the property? 4 of 5 stars How helpful were the directions to the property?
4 of 5 stars How easy was key pickup/access to the property? 4 of 5 stars Overall condition of the property
5 of 5 stars Bedding & mattresses 5 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 4 of 5 stars Other facilities & amenities
4 of 5 stars Service
Liked best: the sofa
Liked least: unavailability of balcony and jacuzzi and decontamination of room
Traveling group: With Friends
Would you recommend this hotel to a friend?   No.
Recommended for:
Older travelers Families with young children
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 3, 2012
Indeed , rules about smoking are very strict in Sweden and the cost of having everything "decontaminated" in a few hours can be expensive but it also provides the guarantee for the following guest to not enter in a place that smells like an ashtray .

It was very unfortunate and the bathtub and terrace were fixed immediately . Next time , let us know that you are smokers and we will make sure to have a nice terrace with no security restrictions .

Thanks for your review , it is always very beneficial for travelers to receive and share their experience and we will do our upmost to make your stay in Stockholm , the best one .
The Cocoon Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Manager
Cocoon Stockholm
46840810376
Speaks English, Italian, Swedish
Listed since : Jan 2013
Calendar Updated: 6 days ago
Note: Response rate information for this manager is unavailable.
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