We had trouble getting a hotel for our 5 night stay and finally were successful with the Skeppsholmen. it has a great location being quiet, but still walking distance to the city centre, and historic associations as it had been a Marine Barracks. The first downside was the walk to our room with 2 large cases and 2 small carry on cases; our room was in the second building requiring a reasonable walk, up and down steps and across a short path, but no assistance was offered. We then asked for a table in the restaurant for dinner, but this was not available except at 6.00pm, not really what is needed on a relaxed holiday. Eventually, we never did have dinner there as it seemed to be full with functions and, possibly, non-residents.We finished going to the Hotel Lydmar for dinner, which was recommended by a young member of staff who wasn't around at our arrival, and it was fine.
The next disappointment was the room, clearly meant to be cutting edge design and certainly big enough for our stay. However, like the review of KabulGirl, the design consultants hadn't really considered the practicality of the design, particularly of the ensuite bathroom. Still fresh air, as there wasn't airconditioning, was a plus. Breakfast suited us, but it was chaotic as the food was set out on a bench and tables, that were so close to each other that it was difficult to get around them if other people were there.
Overall, I find it difficult to see how it gets to be number 2 in Stockholm (it was number 1 in June).
Rooms overlooking the harbour are great for the view and I suggest the building closer to the city m...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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As glad I am that you enjoyed our stunning location I am concerned that we didn't live up to your expectations.
We always ask if we can help with luggage and I am sorry that we failed to ask you, be assure I will speak to my team about this.
We are lucky to have a popular restaurant both for hotel guests and for local Stockholmers, I am sorry we couldn't accommodate your request the first evening.
It has has been a challenge to convert these historical buildings from 1699 to a modern Eco Labeled hotel, we know we are not the most practical hotel, some due to our listed buildings and some due to our Swedish interior design but we hope our amazing history and that we are the first hotel in Sweden to be Eco Labeled / Green Hotel from start makes up for this.
We are one of the few hotels in Stockholm that have air condition, I am sorry you missed this.
Glad you enjoyed our complimentary breakfast buffet, the concept is " going in to our kitchen "
Once again I am sorry that we didn't live up to your expectations, if you will visit our capital again I hope you will give us another chance and then please mail me personally and I will take care of your reservation.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.