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“Stylish, comfortable hotel in centre of town” 5 of 5 stars
Review of Renaissance Malmo Hotel

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Renaissance Malmo Hotel
5.0 of 5 Hotel   |   Master Johansgatan 15, Malmo SE-211 21, Sweden   |  
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Ranked #2 of 35 Hotels in Malmo
Edinburgh, UK
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
“Stylish, comfortable hotel in centre of town”
5 of 5 stars Reviewed January 20, 2013

Stayed here for a long weekend in Jan 2012. This hotel was a great choice - very new and modern. Great staff, nice bar area and excellent breakfast. Free wifi too. Just a short walk from the railway station and just round the corner from the main square. Our room had a shower, no bath, so maybe specify if that matters to you.

Breakfast buffet was plentiful and good; staff helpful and courteous. I would definitely stay again.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jens L, General Manager at Renaissance Malmo Hotel, responded to this review, January 23, 2013
Thanks for your nice comments!

Kind regards,

Mr Jens Lyckman
General Manager
Renaissance Malmö Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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439 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 17, 2013

We had an amazing experience while in Malmö and this hotel is centrally located, priced right and a very trendy way to top of a stay in Scandinavia. The rooms are lovely and very well appointed. The beds were the best I encountered throughout Europe. The staff were fabulous and were catered to our every need and went the extra mile to make sure our stay was comfortable. The breakfast is splendid and totally worth it. If you're in the mood for some more American-style food, it's right next to a TGI Fridays.

Room Tip: The hotel can be a little maze-like, so try and ask for a room near an elevator as it can be very di...
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jens L, General Manager at Renaissance Malmo Hotel, responded to this review, January 23, 2013
Thanks for your feed-back and nice words!

Kind regards,

Mr Jens Lyckman
General Manager
Renaissance Malmö Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palma de Mallorca, Spain
Top Contributor
76 reviews 76 reviews
67 hotel reviews
Reviews in 60 cities Reviews in 60 cities
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed January 6, 2013

Late night Sunday arrival - had to wait 10 minutes for someone to come down to reception at 22:00 to check in. they did apologise so no big deal. I'd requested a high floor room away from the lifts and got a high floor room away from the customer lifts but opposite the service elevator used by housekeeping.... It was late and I didn't reject it and it didn't end up being a problem as I left early in the morning.

Room OK but a little tired, overall nothing too special and I wouldn't rush back. Nothing terrible, but nothing to right home about either and expensive for the money (but then again everything is in Sweden!)

If I was going again i would try the other Trip Advisor top hotel next door, who also lend out bikes for guests which I thought was a nice touch as I walked by it to get to this property.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jens L, General Manager at Renaissance Malmo Hotel, responded to this review, January 8, 2013
Thanks for re-viewing us on tripadvisor, I do apologize for the inconvenience upon check in.
As you might have seen we do also have the bikes for rental (although outside by the pedestrian street).
Once again, thanks for taking the time and we do hope you consider us next time you travel to the city of Malmö.

Kind regards,

Mr Jens Lyckman
General Manager
Renaissance Malmö Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 13, 2012

I am a regular business visitor to Malmo - having completed over 15 trips alone in the last 8 months. The Renaissance in Malmo is a terrific place to stay, the rooms are beautifully decorated, all modern-styled but each with their own individual character. The staff is always very friendly and accommodating to any requests. The breakfast serves high quality hot and cold buffet style food. The hotel is situated in a perfect location, right on the main little square (Lilla Torg) in centre of town, excellent choice of restaurants and bars are only steps away. The main railway station is also not too far - about a 10 mins walk at most.
The only gripe I would have about this hotel is the speed of the free WiFi option in the rooms - too slow for normal use, I normally have to upgrade to the faster connection for a more comfortable web-experience

Room Tip: The prestige rooms offer complimentary robe and slippers plus a Nespresso coffee making function.
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jens L, General Manager at Renaissance Malmo Hotel, responded to this review, December 23, 2012
Thanks for your posted comment here on tripadvisor, will for sure bring up the internet speed with our partner company directly after the Holidays, thanks for bringing this issue to my attention.

Wish you a Merry Christmas and a Happy New Year!

Kind regards,

Mr Jens Lyckman
General Manager
Renaissance Malmö Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Top Contributor
126 reviews 126 reviews
50 hotel reviews
Reviews in 55 cities Reviews in 55 cities
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed December 11, 2012

The hotel is a relatively new property conveniently located in the central city. It is within short walking distance to numerous bars and restaurants. The hotel staff is very friendly and professional. The hotel has a very chic Swedish design and is very appealing. The rooms are very well decorated and have comfortable beds. There is a nice lobby bar and the hotel has a restaurant with good service and food. This property is a winner!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jens L, General Manager at Renaissance Malmo Hotel, responded to this review, December 23, 2012
Thanks for your review here on tripadvisor, very helpful in our strive to be one of the best hotels in Sweden.

Kind regards and season greetings,

Mr Jens Lyckman
General Manager
Renaissance Malmö Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich
Top Contributor
189 reviews 189 reviews
77 hotel reviews
Reviews in 87 cities Reviews in 87 cities
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed November 28, 2012

The hotel is a 550m walk from the central train station, which offers frequent trains to / from Copenhagen – the trains also stop directly under the check- in area of Copenhagen Airport, more convenience can’t be asked for. The hotel is surrounded by restaurants, bars and other hotels in the heart of the old town in Malmoe, a perfect location, Lilla torg only 20m from the hotel’s door. The hotel seems to have been made by combining a number of adjacent old restored buildings. Even though the “look and feel” of Renaissance is there, the hallways feature some inclines which transition the floor from one building to the other which had slightly different heights, and some odd toos and fros, giving the place a nice character under the modern veneer. I’ve stayed there a number of times, and none of the rooms has ever been just like the other – again, this lends character.
Staff are very good, very helpful, very professional - the Marriott training shows.
Rooms are generous, modern, well- appointed and have windows which open wide. I like a cool room with fresh air, not A/C, so this is a welcome feature which far too few hotels offer. There are inner rooms which are quieter, but I prefer the outer rooms and hearing the late night footfalls on the cobbled streets below. The bedding is very comfortable. The bathrooms are bright and functional, and have a heated floor which is more common in Scandanavia and should be adopted everywhere else, too! I don't know if there are some rooms with bathtubs but all the rooms I have stayed in had only a shower, so check if having a bath is important to you. Fit and finish are all top- quality and sparkling clean.
There is a small but adequate fitness centre. Breakfast is good, all the basics plus some very nice hand- carved smoked salmon and herrings in three different sauces. One odd thing was that there are no spoons in the place settings nor in the bins – maybe no one takes sugar in their coffee in Southern Sweden? Anyway, stirring with a knife worked well enough. For business or tourist visits, it’s hard to beat this hotel.

Room Tip: If quiet is important, ask for a room on the inside.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jens L, General Manager at Renaissance Malmo Hotel, responded to this review, December 23, 2012
Thanks for your kind words about our hotel, makes both me and my staff very proud.

Hope to see you back within the near future, wish you a great Christmas and a Happy New Year!

Kind regards,

Mr Jens Lyckman
General Manager
Renaissance Malmö Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 16, 2012

I knew before I arrived that this was a very excellent hotel for one simple reason, the general manger takes the time to read and respond to EVERY TravelAdvisor review! Now that is a manager that is on top of what the “perception” of their hotel!
Your first impression walking into the lobby is bright, colorful, friendly and welcoming! And it IS!
Wonderful bar lounge area, full menu available, great service, the way customer service is supposed to always be done!
The rooms are extra clean. Wonderful amenities await inside. A espresso machine all set up to go with fresh water, cream, cups. Attractive décor in the rooms.
Wonderful location with excellent restaurants within 100 meters walking distance. Great morning coffee stops too. Very nice walking area/park within just a few blocks.
Honestly, a very, very nice place to stay on business or even to just get away for a weekend.
This management team GETS IT!!
Absolutely recommend this hotel!!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jens L, General Manager at Renaissance Malmo Hotel, responded to this review, December 23, 2012
Dear Sir,

Tanks for your extremely nice comments about our establishment and I guess about myself. Our guests are truly the most important thing and ONLY by your comments can we rate that we are heading in the correct direction! My staff and myself take great pride in representing the first Marriott hotel in Sweden, and it is indeed a great product.

By telling you that I am also a huge Seattle Seahawks fan, I hope you like us even more in the future! Go Russell Wilson!

Season greetings (and do please let me know when you are visiting us again at Jens.Lyckman@renaissancemalmo.se)

Kind regards,

Mr Jens Lyckman
General Manager
Renaissance Malmö Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Malmo Hotel

Address: Master Johansgatan 15, Malmo SE-211 21, Sweden
Location: Sweden > Skane County > Malmo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #2 of 35 Hotels in Malmo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Malmo Hotel 5*
Number of rooms: 128
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