I was impressed by the presentation of Hotel Lundia on their website and the close location to the Lund C train station is another plus point. Upon check-in, I was glad that a room is available at 11:30am in the morning. However, I was disappointed when I entered the room and discover dull looking furnishing without electric kettle, no iron and iron board, a window which opens to a balcony where there were cigarettes butts all on the ground. I was disappointed but also tired so I did not bother to request for a room change.
When I requested for an electric kettle and borrowed an iron and ironing board, Charles Lindbald helped me search for the items which I needed. He volunteered to come to my room to show me where the iron should be. Of course, he couldn’t find any, just like I couldn’t see any in my assigned room. I used that opportunity to show him my concern with the window which opens to the corridor of cigarettes butts. I told him I wish to open the window to have some air circulation as there is no air conditioning in the room, but with the window facing a common corridor, I will not have privacy and I will be breathing in second hand smoke if I open the window. I then asked for possibility to be moved to a room at the upper floor with more privacy as well as an ironing board. Within 15 minutes, Charles managed to locate another room which suits my needs for the next three days of stay at Hotel Lundia. Thanks to Charles, I am able to have three good night’s sleep, nicely pressed business attires as well as a view of Lund city to greet me when I wake up. Not only did he helped me secure a more appropriate room for me, he gave me advices on currency exchange, locations of places of interest as well as the nearest supermarket. I count myself lucky and fortunate to meet such personable and understanding hotel employee at Lund.
I seldom met such good service at other hotels of similar class. The quality service is what makes Hotel Lundia different from other hotels of the same tier. I would definitely recommend Hotel Lundia to my colleagues and friends.
- Official Description (provided by the hotel):
- Modern, family-owned hotel situated in the centre of Lund, the City of Ideas. Our key values are design, consideration and accessibility. That is Hotel Lundia in a nutshell. Welcome to an unforgettable stay at the Hotel Lundia! ... more less
- Reservation Options:
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- Also Known As:
- Lundia Hotel Lund