Best Western should be ashamed to be associated with this hotel. It is an old, depressing place with grey carpets, old dirty furniture and all of the mysterious stains and nauxious smells one associates with this sort of establishment. They are renovating the ground floor, which means that you have to dodge wires and electric sanders and walk through clouds of dust to get to the breakfast room or the lift. The staff are friendly enough, but can't make up from the run down, sad atmosphere of their place of work.
I tried to send an e mail request for a quiet room, but was unable to find a contact on line, except for the Best Western central office, so I contacted them. They informed me that the hotel did not have a reservation for me (luckily, they did) and gave me an e mail address. My message came back. If Best Western is unaware of the status of reservations and the e mail address for their hotel, perhaps they do not know what a flea bag this place is. Someone should pay it a visit.
Although not yet on Trip Advisor, I can heartily recommend The Bishop's Arms. Despite its British pub appearance, they serve Swedish stew and reindeer, as well as the usual burger and fries, in a lovely atmosphere (the library with leather furniture is especially nice). The massive selection of beers includes some excellent Swedish microbrews on draught.
The "relax" area of the local sports center, by the river, is expensive, but worth it.
Every effort should be made to do something enjoyable in this sad place.
- Also Known As:
- Best Western Sundsvall
- Sundsvall Best Western
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