Luleå has been in need of a really good hotel for quite some time. This is the answer to that need.
The hotel is in a central location so you have buses - both long distance and local ones - as well as trains within easy walking distance. Restaurants and shops are also nearby.
The hotel is brand new, like others have said. It's opened just a few weeks ago, in early December 2013.
The decor is cozy and nice, the bedrooms are of a good size. I had a standard room. Good amenities and comfortable beds.
The staff, both in the reception and in the breakfast area, where nice, accomodating and polite.
I had requested a quiet room, which they had made sure I got. I'm a light sleeper, and I slept really well in my room. If you want a room with a view, you'd like to have a different room than mine which was facing the back of the hotel, off the streets so no harbour view but I was very pleased with this since it meant I didn't hear any noises from outside exactly what I had requested. I was on the 7th floor and couldn't hear a thing from the Skybar and restaurant which is on the 9th floor so they've done well when sound-proofing the building.
Breakfast is good with a good selection of breads, cold cuts and some warm options. Some local flavours as well, which included cloudberry jam which is yummy with the pancakes. Breakfast is served on the 9th floor where you have good views.
I didn't use room service. Neither did I have dinner in the restaurant nor drinks in the Skybar so I can't comment on those services.
Overall, this was a very good experience and I'm sure I'll return in the future. If you're going to an event at Kulturens hus, this hotel is just across the street from that venue.
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