My husband and I stayed for 5 days at Cratos and were with a group of friends for a wedding. We all had a great time. The hotel is beautiful, the pool is lovely, and the food is good. However by the 5th day I had enough as it is the same everyday. There is a good salad selection and I loved the pasta station, so veggies will be be ok!
Our room overlooked the pool and had two bathrooms, a balcony, Queen bed (I think it is meant to be king but not quite big enough) and a living room area. We loved it even though we were not in it much. My only thing with the room was the towels. There was the two of us with 2 bathrooms, however we only had one towel each and, no hand towels or wash cloths. And the towels were a brown/beige colour. For me towels in hotels need to be white and if it is a 5 star hotel there should be 2 bath towels, a hand towel and a wash cloth per person. There was also no bathrobe, however there were slippers. I am guessing it was just a mistake in our room.
My experience with the staff was good. Friendly at check in and helpful bellman on arrival. The waiters at the restaurant were a little slow but that didn't bother us too much. I know other guest in our group that were Turkish had a very different experience with staff and thought the service was terrible, but this didn't effect us. One night us girls ordered room service in the brides room and it took almost 2 hours and then the food was cold! That obviously was not good, and we never ordered again.
There are no irons in the room so you have to call housekeeping to have your things pressed and they bill it to your room This was a little annoying as if you change your mind on outfit last minute there may not be time to get it pressed if yo need it! So just get everything done on arrival and hang it up just incase.
There is a club called the Cage at the hotel and we had 2 really fun nights there. Not sure how busy it would have been if we weren't there as we did bring a crowd. But a good time was had by all.
We had our hair and make up done in the salon for the wedding and they did a fantastic job. Everyone looked stunning and they managed to fit us all in and we were all very happy with the results. My husband also used the spa and said it was good.
We really enjoyed our stay and it is a great hotel, especially for groups however if they paid a little more attention to the small details it could be fantastic and get its full five stars.
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- Also Known As:
- Cratos Premium Hotel, Casino, Port And Spa
- Cratos Premium Hotel, Casino, Port Hotel Catalkoy
- Cratos Premium Hotel, Casino, Port & Spa Cyprus/Catalkoy