The family visited Copenhagen for a three day vacation in the city. At arrival it was also very crowded on the street outside the hotel and there were no free spot for the car outside the hotel entrance. The bicycle lane between the entrance and the (occupied) parking spots combined with heavy rusch hour traffic forced the car into an awkward position when we were waiting for a free spot. There were no personel from the hotel outside to help in sorting out the mess, we just had to wait and eventually break some traffic rules to be able to park and unload the baggage.
The receptionist informed us that we got two rooms next to eachother, but even if the roomnumbers were were next to eachothers, the rooms were not. One could expect that the receptionist should know the hotel better.
The general impression of the hotel is that if has barely been renovated since mid 1900. Old elevators, old carpets in the corrodors and hotel rooms. The rooms were decent but not more. Both teenagers in the family got allergic reactions, hay fever, in the hotel, most likely due to the old carpets. The toilets were small and there were no separate shower part, rather a curtain opposite the sink. It was a bit interesting that the showerdrain was under the sink so the whole floor in the toilet was wet after every shower. There was also no threshold under the door effectively soaking the carpet in one of the rooms as the drain was blocked.
Furthermore the pillows in the beds were flat and uncomfortable. We all had to order extra pillows. The room were also poorly sound insulated, and we heard loud noise from neighbour room late in the night.
The breakfast buffet was nothing else than a catastrophy. Cold, premade pancakes, massacrated melons, empty bins for hot food, old strawberries. The bacon was terrible. All in all the food was tasteless and of low quality.
The thing we valued most on the hotel was the entertainment system. The TV sets was quite big and modern with a large variety of channels.
I don't know if there are newly renovated rooms in other parts of the hotel. I think one definit...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.