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“Great place to stay when in Copenhagen!” 5 of 5 stars
Review of Scandic Sydhavnen

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Scandic Sydhavnen
4.0 of 5 Hotel   |   Sydhavns Plads 15, Copenhagen DK-2450, Denmark (Formerly Scandic Hotel Sydhavnen) (Sydhavnens)   |  
Hotel amenities
Ranked #64 of 116 Hotels in Copenhagen
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
“Great place to stay when in Copenhagen!”
5 of 5 stars Reviewed August 21, 2013

We have stayed in several Scandics during our whirlwind tour of Scandinavia and have to say that this has been the best of a great selection! The location is convenient to both the airport and the city centre, with a train station located 3 minutes walk from the hotel and only a 2 stop journey to the central rail station. The rooms are well-appointed, and spacious - and given that we were a family of 4 travelling together this counts for a lot! The mini-putt and life-sized chess game outside kept the kids amused after we returned from a city tour and we all enjoyed dinner at the restaurant. The staff was helpful and friendly and true ambassadors for the Scandic brand. would definitely recommend.

Room Tip: For families with any aged children, the family superior plus room is a great size!
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camilla G, Front Office Manager at Scandic Sydhavnen, responded to this review, September 26, 2013
Dear Elizabeth_KCC

Thank you very much for having taken the time to write a review regarding your stay here at Scandic Sydhavnen.

I am very happy to read that you found our hotel to be a great place to stay when i Copenhagen and that our staff was helpful and friendly and true ambassadors for the Scandic brand.

We do hope to be able to welcome you back here at Scandic Sydhavnen again another time

Best regards
Camilla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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346 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Northridge
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 12, 2013

We stayed for six nights here. It is only a 5 minute train ride the the Central Train station, and so was very convenient. The service was great, the rooms were quiet comfortable and the breakfasts were very impressive. The one night we had a car, the parking was free, an added bonus and it was easy to get to and from the airport via cab or car. We even got a good discount for the five night stay. I would definitely stay here again.

Room Tip: We always ask for a quiet room.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camilla G, Front Office Manager at Scandic Sydhavnen, responded to this review, September 26, 2013
Dear WarreFish,

Thank you very much for having taken the time to write a review regarding your stay here at Scandic Sydhavnen.

I was happy to read that you found our hotel to be great and convenient and that you defintely would like to stay here again

We do hope to be able to welcome you back here at Scandic Sydhavnen again another time

Best regards
Camilla
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Sweden
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 11, 2013

There´s nothing wrong with this hotel, you know what you get.
Our main reason for choosing this hotel for a weekend stay was the free parking. The surroundings are not a reason for staying here. Free wifi.
The train to Copenhagen Centralstation is a couple of minutes away and it takes 5 minutes. Be sure to buy a Copenhagen Card, otherwise it will be quite expensive if you front and back a couple of times.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camilla G, Front Office Manager at Scandic Sydhavnen, responded to this review, September 26, 2013
Dear Tisco031,

Thank you very much for having taken the time to write a review regarding your stay here at Scandic Sydhavnen.

We do hope to be able to welcome you back here at Scandic Sydhavnen again another time

Best regards
Camilla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lviv, Ukraine
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 10, 2013

I have stayed in this hotel for 1 week. I fully enjoyed my stay their. Modern design, good breakfast, always there are a lot of taxis near the hotel. Hotel is a bit far from center, so you will need to take a taxi or a bus to travel their.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camilla G, Front Office Manager at Scandic Sydhavnen, responded to this review, September 26, 2013
Dear vtomyuk,

Thank you very much for having taken the time to write a review regarding your stay here at Scandic Sydhavnen.

I am happy to hear that you fully enjoyed your stay here at the hotel.

We do hope to be able to welcome you back here at Scandic Sydhavnen again another time

Best regards
Camilla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 5, 2013

I liked this hotel. It's out of central Copenhagen, but easily accessible by train within 10 minutes. This makes the hotel a terrific bargain! The room was comfortable, breakfast was good. There is some construction going on next door, but I was not all bothered by noise. Sure, the carpets in the hallways need to be replaced, but my room was nice, and clean. Strange, there is apparently no ice machine for guest use, so I needed to get large glasses of ice from the bar nightly, I amassed quite a collection of used glasses, which housekeeping never took away. Maybe a Scandic thing as I noticed that glasses were never removed from my room in Stockholm either. Arrived on Tuesday and they have a lovely free reception for Scandic Friends members with beer, wine, cheese, snacks, etc. This was quite a nice surprise. I'd definitely return to this hotel if I'm ever back in Copenhagen.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camilla G, Front Office Manager at Scandic Sydhavnen, responded to this review, September 26, 2013
Dear rduncan206,

Thank you very much for having taken the time to write a review regarding your stay here at Scandic Sydhavnen.

I am very happy to hear that you had an enjoyable stay here at Scandic Sydhavnen

I We do hope to be able to welcome you back here at Scandic Sydhavnen again another time

Best regards
Camilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jyväskylä, Finland
Top Contributor
50 reviews 50 reviews
49 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 25, 2013

I have been in this hotel during my business trips before and I selected this for our family vacation in because of good Scandic summer offer and free car parking. We stayed both first and last nights of our trip here.

Since my previous visit, the hotel has grown. Superior category rooms and suites seem to be located in recently opened section while the standard rooms are in the older main section. Our first night was in standard room and second in superior. Considering the minimal price difference of these room categories, I would recommend choosing superior room. Bathrooms and furniture start to be in need of upgrading in standard rooms. Airconditioning seemed to be more effective in standard room, though.

As the hotel is big and was fully booked during holiday season, the breakfast room was chaotic and the staff was really working to keep the tables full of food.

Free wifi working exceptionally well.

Free minigolf was great bonus for kids.

Tips:
- Statoil service station just opposite the hotel is open 24 hours in case you need snacks or drinks
- Hotel is not in the city but within 5 minutes walk to S-train station. Train takes you to main railway station in less than 10 minutes. Consider buying a "Day pass" from ticket machines in main railway station as the Day pass is not available in ticket machine at Sydhavnen station. Day pass becomes cheaper if you use public transport more than 3 times in 24 hours.
-Take swimsuit with you: if you ignore the ongoing construction next to hotel, the view from top floor jacuzzi (free as well) is nice.

Room Tip: Superior room here is more than instant coffee and kettle. Go for superior!
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camilla G, Front Office Manager at Scandic Sydhavnen, responded to this review, September 26, 2013
DearEskobar,

Thank you very much for having taken the time to write a review regarding your stay here at Scandic Sydhavnen.


I We do hope to be able to welcome you and your family back here at Scandic Sydhavnen again another time

Best regards
Camilla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 12, 2013

We stayed twice at the Scandic Sydenhaven, and each time the organisation left much to be desired: Keys not working, double rooms instead of twin rooms, housekeeping not done in reassigned rooms and lifts that were very difficult to operate with keys that are not working. This resulted in one person being trapped in the lift and having to be rescued by someone outside. Not a pleasant experience.

After all this, we could have done with a drink from the mini bar. Unfortunately in the the new room we had the mini-bar was missing. By this time, we were too tired to complain about it.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camilla G, Front Office Manager at Scandic Sydhavnen, responded to this review, July 16, 2013
Dear Linda_Lawson50,

Thank you very much for having taken the time to write a review regarding your stay here at Scandic Sydhavnen, this always helps us to notice some things we can become better at.

We have alot of different room types here at the hotel also double and twin. You are given the room type that has been booked and if you want to change the room then that is of course possible.

None of our rooms has minibar, instead we have a shop in the lobby that has open 24 hours.

For security reasons you need to use your room key to get to the floors, and I am very sorry if that has caused you any problems since this is of course not the intention.


We do hope to be able to welcome you back here at Scandic Sydhavnen again another time

Best regards
Camilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Sydhavnen

Address: Sydhavns Plads 15, Copenhagen DK-2450, Denmark (Formerly Scandic Hotel Sydhavnen)
Location: Denmark > Zealand > Copenhagen > Sydhavnens
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#27 Luxury Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scandic Sydhavnen 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Scandic Hotel Copenhagen

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