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“Nice staff....convenient location” 4 of 5 stars
Review of BEST WESTERN Hotel Hebron

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BEST WESTERN Hotel Hebron
3.0 of 5 Hotel   |   Helgolandsgade 4, Copenhagen 1653, Denmark (Formerly TOP Hotel Hebron) (Vesterbro - Kongens Enghave)   |  
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Ranked #13 of 117 Hotels in Copenhagen
GreenLeadersBronze level
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Nice staff....convenient location”
4 of 5 stars Reviewed February 24, 2014

Just a one night stay to go to the Falconer Theater. The hotel is a few minutes walk from the Central Station, itself a couple of stops from the Airport on the train.

Single rooms are very small but the best use of space is made. Breakfast was typically good Best Western fare, hot and cold selections.

The staff are really nice here, from reception to breakfast, friendly and helpful, a real plus point.

Negatives are personal really, the bed is very soft and I will agree that there is very little soundproofing between walls, doors and floors. I didn't hear any external noise however from my room looking out to the back of the property.

I would go back.

Room Tip: There is a strip club next door to the hotel but it was quiet when I came past at midnight, the stre...
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  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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429 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Copenhagen, Denmark
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2014

Stayed 4 nights at Hotel and it is within short walking distance to central train station, town centre, buses and so much more. Plenty of places close to eat in the evening. Clean and non smoking, but the hotel does need an update. Breakfast had a good selection and very helpful staff. Would use this hotel again.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, February 26, 2014
Thanks for your positive comments to our staff and to our breakfast. You are right that the hotel is situated in an old building from 1899, and we make improvements each year. Right now we are just about to finish renovation of 13 bathrooms.
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city
Top Contributor
187 reviews 187 reviews
40 hotel reviews
Reviews in 52 cities Reviews in 52 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed January 24, 2014

This hotel was chosen because of the relatively close proximity to the train station, ranking, positive reviews, and value for money. Arriving in the evening and getting later, we were greeted by the tall, young man in a friendly tone of hospitality that set our mood of our stay for this hotel. The room was older with a creeking floor, but the place was a pleasant stay for us. The included buffet breakfast till 10:30 was very nice with a wide variety of foods to choose from. There's an area where guests and visitors may sit, relax, converse, enjoy a drink near the lobby, beers are available for purchase from the desk clerk or bring your own. This place is highly recommendable.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, February 7, 2014
Thank you for your review. Our professionel team is here for you around the clock, and I am pleased to hear that they contribuated in making your stay a pleasent one.
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Durham
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 18, 2014

Stopped here from 12th-17th Jan.
Well placed City Centre Hotel a short walk to the Central Station and an excellent Rail Network
Breakfast had good selection and Public Areas were well kept.
Plenty of eating places just a short walk away
Rooms a bit dated but clean.
Would use again.

Room Tip: Request a double room at least the single rooms are very small.
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, January 21, 2014
Thank you for your comments at Trip Advisor. It is true that we are located only a few minutes from the Central Station. The S-trains take you around Copenhagen. Furthermore we are about to build a Metro in Copenhagen. This will make it even easier to travel within Copenhagen.
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Top Contributor
93 reviews 93 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 15, 2014

We stayed here for 3 nights and overall, I liked this place, but, there is always a room to improve it!
Here are some points:
1) rooms have very bed sound isolation - I could hear everything what was happening in other rooms and in the corridor (also we had a room, with windows to the courtyard, and heard everything as wall)
2) Stuff. They helped us if we asked for something, but they did it with such expressions, like they were smelling dirty laundry or something... (Reception girls)

Good things, I liked a lot:
1) best breakfast - this trip we lived in 3 different hotels in 3 different countries, and this hotel had the best diversity and taste of food :)
2) little goods in the hotel hall - there were 2 dishes: one with apples, and second with small cinnamon cookies - this was awesome!
3) close to the center!

Stayed January 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, January 21, 2014
Thank you for beeing so honest, and write both positive comments and improvement commets. I agree with you that a smile must always be the first thing you meet when you come to the reception. It makes everyone want to smile back at you.
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Chelmsford, UK
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 1, 2014 via mobile

We stayed at the Hebron for a 3 night city break in late November 2013. The hotel location was ideal, a few minutes walk to the main shopping area, Copenhagen Central station, Tivoli Gardens and also perfectly located to explore Vesterbro. We arrived at 10am and were able to check in early which meant we could make the most of our first day in the city. The room itself was comfortable and clean and the bathroom was modern and featured a wonderful power shower. It would have been nice to have a mini bar in the room and the safe was a bit small so couldn't accommodate my iPad but those were the only negatives. The breakfast which was included in the price was excellent, offering a large selection of hot and cold savoury food along with pastries, cereals and fruit. The staff were all very friendly and welcoming. A great hotel overall.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, January 15, 2014
Thank you for sharing your experience here at Trip Advisor. I am plesed that you found the room comfortable and centrally located in order to visit all the sights of Copenhagen, and make your city break succesfull.
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Cardiff
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2013

We stayed 2 nights whilst sightseeing and it was ideal. Hotel was lovely, super decor, pretty courtyard (though to cold to sit out whilst we were there) and we had a very nice room on the 4th floor. Quiet and beautifully furnished (must have done a refurb since some of the photos posted because our room/bathroom was lovely) . The room was a little cold but upped the dial on the radiators and it was fine. Staff at reception, doing the rooms and especially the girls at breakfast were helpful, welcoming & smiling. Breakfast was excellent and great that could get a free coffee & danish at any time in the lounge. Hotel was ideally situated 2/3 blocks from main railway station and Tivoli. Bus 100 metres to main road. If came back to Copenhagen would stay at the Hebron.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, November 20, 2013
Thanks for your review at Trip Advisor.
I am pleased to see that you enjoyed your stay here at BEST WESTERN Hotel Hebron. I also want to thank you for your nice comments to our staff.
We hope to see you back at the hotel next time you visit Copenhagen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Hebron

Address: Helgolandsgade 4, Copenhagen 1653, Denmark (Formerly TOP Hotel Hebron)
Phone Number:
Location: Denmark > Zealand > Copenhagen > Vesterbro - Kongens Enghave
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Copenhagen
#8 Romantic Hotel in Copenhagen
#10 Family Hotel in Copenhagen
#16 Business Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Hebron 3*
Number of rooms: 100
Official Description (provided by the hotel):
Located in the centre of Copenhagen only 2 minutes walk from Tivoli Gardens you will find the cosy BEST WESTERN Hotel Hebron. Free Scandinavian breakfast buffet to all hotel guests. Free coffee/tea in hotel lounge. Meeting facilities for up to 33 perople. Free wireless internet. ... more   less 
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Also Known As:
Best Western Hebron
Best Western Copenhagen
Copenhagen Best Western

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