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“Pretty poor for the price” 3 of 5 stars
Review of Hotel Kong Arthur

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Hotel Kong Arthur
4.0 of 5 Hotel   |   Norre Sogade 11, Copenhagen 1370, Denmark (Indre By)   |  
Hotel amenities
Ranked #26 of 116 hotels in Copenhagen
Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Pretty poor for the price”
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here during the Eurovision weekend in a junior suite at about £300 (500USD) plus breakfast. All top hotels were already booked by the time we booked this trip, and we expected to pay more for accommodation that weekend but we left this place with a feeling that the hotel was simply not worth that rate and especially for what it is.

The design is nice and cool, location residential and quiet, 15 min walk from Nyvavn and other place. Excellent friendly reception staff. But then the issues start!

Tea, coffee, drinks selection at the lobby was very poor. Even the staff were apologetic about it and saying they have reported this to the management. There was no champagne and only one choice of pretty mediocre wine. When we asked if we could have tea in the lounge we were offered to choose from 4 black teas of some unknown brand, no herbal teas to choose from, not even an elementary peppermint tea. We chose Earl Grey tea but it was undrinkable, especially with milk - very weak and tasteless. Bar staff offered 2nd sachet free of charge but even that didn't bring on any taste. We asked if they would have any decaf coffee. But no, hotel doesn't do decaf coffee! That's again elementary. Hotel barman was very apologetic but really - is it that hard to buy a few teas and coffees, and beverages!

Breakfast (served only till 10am even at weekend) had a very poor selection - I love my Scandinavian fish but there was no smoked salmon or marinated herring (which is surprising for Denmark). Paying for such poor breakfast extra was not worth the money, so we decided to go to a coffee shops nearby after the first day.

And then design faults! There was nowhere in the shower to put shampoo, conditioner or shower gel, not a singe small shelf or corner unit - very annoying to have to put all those little bottles on the floor under the running water. Shower in fact was just cornered off from the rest of the bathroom by a curtain with water going down to a hole in the floor. But the floor didn't have a big enough incline and as a result the whole of the bathroom floor had water in which can be a hazard for older visitors.

We were told by the staff that the hotel is under new management and that some of the above issues are to be addressed. Maybe since our visit they have improved things but we found the hotel to be far too expensive for what it is.

Stayed May 2014, traveled as a couple
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273 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Fort Lauderdale, Florida
Top Contributor
88 reviews 88 reviews
12 hotel reviews
Reviews in 39 cities Reviews in 39 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We walked into the old historic city every day. There is a grocery store within walking distance that sells ice!!! There is a pizza restaurant on the block behind the hotel entrance that is excellent and reasonably priced. You can easily walk to Tivoli from this hotel.

We visited during a July heat wave. Warning -- no AC. So if that matters, stay at a chain hotel. Otherwise, we opened the windows and waited for the weather to cool off at night. Saturday evening there was street noise. Thursday and Friday nights were fine.

The room was a decent size as was the bathroom. The hotel offers a cozy hour with a free glass of wine.

The staff speaks English perfectly -- better than many Americans. Their command of our language was impressive. There were friendly and helpful.

Our room had a small fridge. We never watched tv. The room was always kept clean and the neighborhood was every safe. The Rothsborg palace was very close by and was the best palace that we visited. A must see c

Stayed July 2014
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Москва, Russia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Very good location, nice breakfast, room is small enough for such money, but we were there for sleep only. At the arrival were not able to find our booking but then found. There is Spa in the hotel. Internet weak and you need to refresh connection daily.

Room Tip: Top floor has big room
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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london
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel, in a very convenient and pleasant part of the city. Staff were very helpful and friendly, and the breakfast was outstanding. The only downside was the lack of air conditioning. I would definitely recommend this.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our short stay in this hotel. The staff were friendly and helpful, the location was quiet and not too far away from the metro. The breakfast was good but we didn't try out the restaurants so cannot comment on what they are like. The rooms were clean and tidy, the beds comfy and the showers well maintained. The only problem we had was with dealing with the heat. We did arrive during a particularly hot spell (July 2014) but the rooms have no AC so it was still a bit too warm for our liking. A fan is provided but as the room was small it heated up quickly. However, after a few nights you get used to it and it turns out most hotels in Copenhagen do not have AC either.

We had time to visit a few other hotels in the city and came to the conclusion that Kong Arthur had the most relaxing atmosphere and although its not the most modern its interior design is comfortable and welcoming.

If you want a good value, relaxing, short break in Copenhagen then I would recommend this hotel.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location - 10 minute walk from Nørreport Station which is a central metro and train station. There is a lake very close to the hotel and the area does not feel so busy as the area right in the centre of the city. The decor of the hotel is very nice - modern and well kept. There is a spa available although I did not use this as the weather was so hot I couldn't face a sauna! The staff are friendly although the check-in process took a long time and seemed to be more complicated than it should have been. The breakfast is very nice. As a few other people have mentioned, the rooms have no air-conditioning so be prepared to have a hot room if the weather is hot. There is a fan in each room. The lobby area is lovely - plenty of comfy sofas and chairs where you can read books or magazines. There is a very relaxed atmosphere in this hotel - perfect to sit quietly and relax.

I would recommend this hotel but only if the weather is not too hot due to the lack of a/c.

Room Tip: Choose a larger room as the smaller rooms can feel cramped.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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San Francisco, CA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Everything about the Kong Arthur was ideal. Arrived early, they took care of us and let us rent bikes all day. Returned and relaxed in the courtyard after checking in. Room was comfortable and relatively spacious (compared to other CPH hotel I stayed in). The location is outstanding for food, cafe scene, and a relatively short walk to the metro stations for venturing farther afield. I'd definitely return.

Stayed July 2014, traveled with family
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HotelCopenhagen, Gæsteansvarlig at Hotel Kong Arthur, responded to this review, 6 days ago
Dear Family traveller025

Thank you for your review. We are so glad to know that you had a good vacation here at Hotel Kong Arthur and that enjoyed your stay.

Kind regards
Marie Thyssen / Hotel Kong Arthur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Kong Arthur

Address: Norre Sogade 11, Copenhagen 1370, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#5 Spa Hotel in Copenhagen
#12 Luxury Hotel in Copenhagen
#24 Romantic Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Kong Arthur 4*
Official Description (provided by the hotel):
Hotel Kong Arthur is situated right between the beautiful inner lakes of Copenhagen and the buzzing downtown, only 15 min. from the airport by metro. The style is exclusive and modern with a hint of medieval - we call it a mix of rustic and chic. The atmosphere is cozy and informal: A lit fireplace, comfy sofas, pillows in the window sill, a stack of books on the shelves, beautiful courtyards adorned with green plants, cobbles and a unique peacefulness. ... more   less 
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Also Known As:
Kong Arthur Copenhagen
Kong Arthur Hotel

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