We stayed here recently and loved it. Wonderful futon style fluffy comfortable beds (despite the single doonas as is everywhere in Denmark), great organic products, delicious breakfasts, great room with balcony (had a superior room) nice little bar and comfortable seating area in foyer, great location. The service can be a bit abrupt at times and not as knowledgable about the hotel as should be. After a stressful trip we were very grateful to be staying at at a 'spa' style hotel and booked a massage on arrival. It took 3 days to get a reservation so were very much looking forward to it. I have to say this was the worst massage we had ever had in our lives and with a therapist with an extremely bad attitude. When asked if she could please go harder (as I couldn't feel her hands on me!) was told that she couldn't as she had a full day ahead with clients and her hands would get too sore. At 910 krona (over $150 aud) shouldn't I expect 100pc service? I actually wonder whether this therapist was even trained properly. I left the 'spa' still stiff and sore with no effect, just so angry. Not quite what I was expecting at a spa hotel where this should have been a priority service. Perhaps they should consider fitter more qualified therapists and rotate them so they don't get so tired. I had a morning appt so can't imagine the afternoon ones. Very very disappointing experience that ruined my lovely hotel experience.
- Official Description (provided by the hotel):
- Axel Guldsmeden is an experience of charm and style, and the best night’s sleep you will find in inner Copenhagen. Situated in the heart of Vesterbro, Axel has 129 rooms, conference facilities, an organic brunch & evening restaurant and a luxurious spa with own-brand organic products.The four-star Axel Guldsmeden is the environmentally friendly choice for a visit to Copenhagen – all products, food & drink, furnishings and services either organic, fair-trade or both. ... more less
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- Also Known As:
- Axel Hotel Copenhagen