We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible stay” 5 of 5 stars
Review of First Hotel Kong Frederik

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added First Hotel Kong Frederik to your Saves list
First Hotel Kong Frederik
4.0 of 5 Hotel   |   Vester Voldgade 25, Copenhagen 1552, Denmark (Indre By)   |  
Hotel amenities
Ranked #61 of 116 Hotels in Copenhagen
A TripAdvisor Member
“Terrible stay”
5 of 5 stars Reviewed 2 days ago NEW

The hotel is not clean. The shower was filled with disgusting mold. We complained but nothing was done exept to acknowledge that the staf is aware of the problem. The room was not cleaned. The floor was vacoumed only after we requested it on the fourth night.
We were totaly disapointed as the stay is very expensive.

  • Stayed April 2015, traveled on business
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

216 reviews from our community

Traveler rating
    53
    71
    41
    26
    25
See reviews for
29
86
8
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great location to visit all the sites and is close to the station. The bed was very comfortable and our room was quiet at night. However the shower/bath had black mould round tiles, this could be easily rectified and did not upset our stay as room was cleaned regularly. Breakfast was good but was disappointed to have Cold scrambled eggs 3 / 5 days as hot plate was perhaps not working efficiently. I would return here if visiting the city again as both negatives were out weighed by the positives the hotel offers. Great free drinks machine near reception which offers various coffees, teas and water and free bottles of water and juice in room fridge.

  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Was in Copenhagen for 5 days from 24 to 28 April. And discovered this little gem of a hotel.

The location is superb. In the very heart of Copenhagen with vast majority of the sightseeing within walking distance. And the rest of this elegant city can be visited by the bus tours or the even better canal tours which commence a few minutes walk away.

Easy to get to from the airport. Take either the 5A bus to the Town hall square or the metro to Norreport ( & either walk 10 mins or a 2 2 minute ride on the 5A )
The superb Copenhagen bus , metro & S train service connections are within walking distance.....& very reasonably priced ( just 200 Danish Kroners / approx 20 pounds sterling for 72 hours unlimited travel in zones 1-4 , the only areas tourists would be travelling in....& the airport connection included )

The hotel is indeed a 4 star as advertised. And with a 5 star history. The list of past guests is displayed in the lobby. And includes folk like Judy Garland , Michael Caine , Desmond Tutu , Julio Iglesias , Earth Kitt , Kylie Minogue , Peter Sellers , Anndy Williams , Roger Moore m Boy George , John Malkovich , Dire Straits ,Tom Jones , Sting , Duran Duran , Jimmy Carter , Police ( the band ! ) etc etc etc etc etc.

Well maintained and comfortable rooms, Very clean & stylish lobbies & restaurants.
A hearty full English breakfast ( do try the soft boiled eggs perfectly prepared in a temperature controlled gadget & the soft and fluffy Danish bread / pastries )

And btw , I have stayed at scores and scores of 4 or 5 star hotels on work or business. And this was the first to offer good quality free wi-fi access in my room AND a well stocked soft drinks minibar.

Above all , very efficient & friendly staff. My particular thanks are due to the Canadian gentleman Mathew & the pretty Elena. And to the very knowledgable Abdoul who gave me a brief 10 minute highly informative lecture on the rich history of this hotel. Not forgetting young Salik who told us exactly which sightseeing tours to take & which to avoid.

Thank you , First Hotel Kong Frederick for a wonderful stay in your lovely city.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Honestly, had expected more for the price we paid but no complains.

Staff were awesome and extremely helpful.

It is a rustic and traditional hotel based on the rooms, even though the exterior looked more up-market & trendy.

Reasonable location and i covered many places by foot.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_FHKF, General Manager at First Hotel Kong Frederik, responded to this review, 4 days ago
Dear Melliemoo07,

Thank you for taking your time to post a review here at Tripadvisor, based on your recent stay at my hotel. I am glad that you had a pleasant stay.

The team takes great pride to provide an excellent service and it is appreciated to see that you find it very helpful and awsome.

We are looking forward of welcoming you back to Kong Frederik and First Hotels in a near future,

Kind regards

// Henric Carlsson
General Manager - and the Kong Frederik Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BEAUNE, France
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Quite short walking distance from CPH central train station, close to shopping area, quiet, cosy. Good quality of service at reception and breakfast. Clever choice indeed to make discreet business meetings.


  • Stayed April 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_FHKF, General Manager at First Hotel Kong Frederik, responded to this review, 4 days ago
Dear Eric R.

Great to see you find us as a clever choice for accomodation in Copenhagen!
I agree we indeed got a great location at Rådhuspladsen and combines this with a great atmosphere.

Thank you for staying and we hope to see you here again soon,

Kind regards

Henric Carlsson
General Manager - and the Kong Frederik Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. Good staff. Hot rooms. No newspapers. But a very good stay overall.
Good size room and wonderful bathrooms. They could be better ventilated though.
Nice staff who were very proffesional and friendly.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_FHKF, General Manager at First Hotel Kong Frederik, responded to this review, 1 week ago
Dear Björn,

We are pleased to see that you had a nice weekend in Copenhagen and at our hotel.

It is a pleasure to see that our team provided a friendly and professional service. Furthermore it is great to see that you liked our bathrooms and our well-sized rooms. We have a wide selection of both local, danish national and international newspaper - I am sorry if you missed those. They are placed in our Library.

We hope we will have the pleasure of seein you here again,

Kind regards

Henric Carlsson
General Manager - and the Kong Frederik Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Top Contributor
441 reviews 441 reviews
42 hotel reviews
Reviews in 139 cities Reviews in 139 cities
622 helpful votes 622 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was an excellently located hotel. We got the train from the airport, and it was a short walk from the central train station. Just around the corner gets you to the main shopping street, the stroeget. This then led us on to many of the sights. We liked being close to everything. Our room was at the back of the hotel and was very quiet. We had an extra bed for our daughter and there was still loads of space for her to play in at the end of the day. The free wifi was excellent. We liked that the atrium had a tea and coffee machine providing us with free drinks.

The beds were very comfy, and the room was warm but not too hot. The bathroom was spacious, and there were lots of places in there to hang our wet coats and hats after we got caught in the unexpected rain one evening, so our room wouldn't get all dripped on. The step into and out of the bathroom was probably our biggest bugbear, more when exitting the bathroom rather than entering it as the bathroom floor was higher than the bedroom floor, but you had to step up and over a big lip to exit and then down into the bedroom. It caught us out once or twice. The mini bar was well stocked and there was a safe in the room.

Breakfast was excellent. We hadn't paid for it in advance, just gave our room number to the waitress and were charged at the end of our stay. There was a good spread of cheeses, breads, fruit and cereals. There was also hot food of eggs (scrambled), sausages, bacon (very crispy) and panckaes. There was a choice of toppings for the pancakes. For cold drinks there was a choice of orange juice, apple juice or water, and also hot drinks available.

We didn't eat in the restaurant for dinner as there wasn't anything on there our daughter liked, so we ate elsewhere.

The staff were all very friendly and helpful. It was a great stay in Copenhagen.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_FHKF, General Manager at First Hotel Kong Frederik, responded to this review, 1 week ago
Dear Gecko77

Tahnk you for such a detailed review of your recent stay with us.

It is a pleasure to see that you a had a great time, and liked our services, ambience, internet and breakfast.

Kind regards

Henric Carlsson
// General Manager and the Kong Frederik Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to First Hotel Kong Frederik? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about First Hotel Kong Frederik

Address: Vester Voldgade 25, Copenhagen 1552, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#26 Luxury Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — First Hotel Kong Frederik 4*
Number of rooms: 110
Official Description (provided by the hotel):
Charming townhouse hotel located in City Center of Copenhagen. The Town Hall Square, Tivoli Gardens, Stroeget and the main train station is located within five minutes walk. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, TripOnline SA, Hotels.com, Booking.com, Cheap Tickets, Orbitz, EasyToBook, getaroom.com, Priceline and Agoda so you can book your First Hotel Kong Frederik reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
1st Hotel Kong Frederik
Kong Frederik Copenhagen
Hotel Kong Frederik

Owners: What's your side of the story?

If you own or manage First Hotel Kong Frederik, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.