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“Hotel with character and great location; only typical Danish drawbacks” 4 of 5 stars
Review of Copenhagen Admiral Hotel

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Copenhagen Admiral Hotel
4.0 of 5 Hotel   |   Toldbodgade 24- 28, Copenhagen 1253, Denmark (Indre By)   |  
Hotel amenities
Ranked #22 of 116 Hotels in Copenhagen
Richmond, VA
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Hotel with character and great location; only typical Danish drawbacks”
4 of 5 stars Reviewed May 7, 2011

The hotel is in an old warehouse so it is unique and has good character. The location is great--about 3 blocks (a 5 min walk) from Nyhavn, which means we saw the beautiful harbor most every day on our way to and from sites. It is right on the water and our room had a lovely view. The bathroom was clean and modern. The "typical Danish drawbacks" are that service is mediocre and everything is overpriced/expensive. Overall the men at the reception were much more helpful than the women. Most of the women acted like you were inconveniencing them to ask location questions, help with a tour, or anything really. They are a generally practical, short and gruff group. Every little thing is overpriced, from a $25 adapter to plug in just ONE American cord into an outlet. When visiting Denmark, bring plenty of money. It's an expensive place and everything has a 25% tax!

Room Tip: Ask for a room on the water side.
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  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,230 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (553)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
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English first
Stoke-on-Trent, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 4, 2011

Lovely characterful hotel, great heritage feel yet still modern. Very welcoming and helpful staff. Room good size, very clean, nicely decorated, light and airy. Superb location couple of minutes walk from Myhavn and 5 minutes walk from Kongens Nytorv metro. If I could improve anything I would have tea and coffee making facilities in the rooms - but I understand that's not usual for Denmark so it's not really a criticism. Highly recommended.

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Geneva, Switzerland
Top Contributor
52 reviews 52 reviews
50 hotel reviews
Reviews in 49 cities Reviews in 49 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 3, 2011

Stayed at the Admiral for a work trip. Have stayed in some terrible hotels in Copenhagen so was relieved to find a large room with a nice view of the harbor and decent furniture. Internet connection worked. Excellent breakfast buffet.

The beds are horribly soft. I was tempted to take the mattress off my bed and put it on the floor to see if that would help. I suppose some would call the pillows luxurious, but to me they were over soft.

Keep an eye on your luggage though, our bags were stolen in the lobby of the hotel. Much to the credit of the staff, they were very good in their response and you can't really expect them to watch everything.

  • Stayed April 2011, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baltimore, Maryland
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 2, 2011

We absolutely loved the location of this hotel. Easy to walk to canal tours, great bistros, palace etc. I do not think it is a four star hotel. The people at check in were cold, never mentioned the breakfast or computer area. Our rooms were interesting with the big beams, but their is a vers trong sewer smell coming from a drain in the bathroom. THe smell was in both of our rooms. We had a view of the parking lot although it looks like many of the rooms overlook the water. Because of the smell, the warm weather, and the fact their was no air conditioning, we opened our window at night. There is a church that chimes every fifteen minutes all night long. We didn't get much sleep. The breakfast is really amazing. And Copenhagen is such a great city and we hope to return again soon. But I dont think we would stay here.

Room Tip: Ask for on overloaking the water.
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  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 26, 2011

A very impressive first impression,huge timber beams and trusses throughout the whole hotel including the rooms, the Reception area staff were very friendly and helpful, offered Canal view upgrade which we accepted, well worth the view! The room was adequate, twin beds, no tea or coffee facilities,partition walls lacking insulation, television noise of next room could be heard.( Earplugs were available from Reception) enough said.
The rear of the hotel ground floor was closed for alterations ( until May)? this meant a walk through the car park and around the hotel to be able to reach the canal side (best side), it would have been great to of been able to sit outside and watch the world go by! Hotel food very good, Dining room staff not the friendliest,very polite and efficient, but no warmth or even a smile. Be aware of the Taxi fares to the airport, should be about DKK200 25mins, some drivers take a faster route for DKK 300. We DID enjoy our stay. Copenhagen is GREAT.

  • Stayed April 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frigiliana, Spain
Top Contributor
229 reviews 229 reviews
77 hotel reviews
Reviews in 99 cities Reviews in 99 cities
167 helpful votes 167 helpful votes
2 of 5 stars Reviewed April 23, 2011

My 4th visit to the Admiral. It seems to have gone downhill since my last visit 9 months ago. The amount of dust in the rooms (lampshades, pillows,curtains) and cleanliness of bedding was really poor-- we had our pillows and duvet changed. Cleaners seemed to be playing around a bit-- which makes me wonder about their supervision-- but the biggest problem seems to be lack of investment in a much needed hotel refresh.

Bathrooms (especially bath/shower) are tired, dividing walls are thin, no aircon, 2 single beds pushed together instead of a double. It looks like even the bedding is really old.

Yes, the location is excellent, right next to the water and Nyhavn.. and if you upgrade your room-- you may overcome some of the shortfalls.. but they need to put some money into the hotel and soon.. to stop the quality sliding anymore....

  • Stayed April 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 20, 2011

My husband and I was going back to Denmark to see my family for a few days and as we had previously stayed at Admiral over a year ago and had liked it, we thought we would book with them again. What a mistake that was. Everything went fairly well, the staff at reception was nice at all times but the room was lacking proper heating to say the least. I know it's an old building but it doesn't mean that they can't ensure that there is no draft coming in especially in the winter (it was freezing cold by the bedside facing the balcony door) and in the mornings you could hear the cleaning staff in the corridors chatting away. When we checked out someone had made a call to an Asian country from our room during our stay but the receptionist was nice enough to remove that from our invoice as it wasn't any call we had made. It made me a bit worried as most of the cleaning staff there seemed Asian and other than my husband and myself no one else should have been in our room. The major problems started when we got home and checked our bank account. For some reason the hotel felt the need to reserve two amounts totalling well over £1.000 on our account plus the amount we had paid for the stay. This meant that we had no available funds for about two weeks despite contacting the hotel and telling them to clear the amounts as there was no need for them to reserve anything as we had already paid the full amount for the stay. Next time we go to Denmark we will definitely NOT be staying at Admiral Hotel as we have bad memories from our last visit and don't want to risk being broke from staying there ever again.

  • Stayed February 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Copenhagen Admiral Hotel

Address: Toldbodgade 24- 28, Copenhagen 1253, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Copenhagen
#9 Luxury Hotel in Copenhagen
#12 Business Hotel in Copenhagen
#16 Family Hotel in Copenhagen
#17 Romantic Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Copenhagen Admiral Hotel 4*
Number of rooms: 366
Official Description (provided by the hotel):
Next door to royal residence Amalienborg Palace and just a short walk from Nyhavn, this imposing 200-year-old former granary warehouse is one of the largest hotels in the city, with 366 rooms - but don't let that put you off. It may not be boutique but big can definitely be beautiful. Beyond the two cast iron canons at the entrance is a neon-pink bar (great for a pre-dinner tipple), while guests retire to rooms showing off classic Danish touches such as teak furniture, low ceilings and original wooden beams. Best of all are the panoramas across the water towards the city's shiny Opera House and Christiania: a view fit for royalty. ... more   less 
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Also Known As:
Admiral Hotel Copenhagen

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