OMG .. perhaps some of the raving reviews were from folks used to traveling to third world countries .. The Palace isnt just old, it's filthy .. stained and worn carpets (indoor outdoor level), stained seats in the dining room.. elevators so old and filthy you needed sanitizer after pushing the floor button .. There obviously is no front desk or beverage manager who cares a bit about the customers .. The bellman, if that is what his role is, is just plain incompetent .. called for a trolley to help us with our bags on the way out, .. waited twenty minutes, and did it ourselves .. only to find him chatting it up with the front desk girls and he gave an falsely embarrassed "i completely forgot" .. The dining room staff just as bad .. as we ate our mediocre breakfast, we watched a server pass by a fallen watermelon rind at least twenty times .. as guests walked around it .. only picking it up after my wife asked her to .. Dishes were not picked up when done .. we tried to get a drink outside, and gave up after waiting twenty minutes and never seeing a server .. The rooms ?? supposedly air conditioned, but told on check in it really isnt air conditioning, just air handling .. for over 400 dollars a night ... PLEASE !!.. The noise from the outside square is loud, with sirens blaring continuously .. inside the suffocating room, is a spartan danish chair, which, if you dont have a back ache, you will after using .. a minimalist desk, and no dressers for unpacking .. Lots of room for a couch or real chairs .. but this is spartan .. While the walk in shower is very nice .. there were no toiletries provided unitll the third day .. the only thing to use was the wall mounted all purpose soap .. Oh, towels were not freshened each day . and we ran out of toilet paper on checkout .. towels were motel 6 quality .oh finally, the chandelier in the room had 3 of 5 bulbs burnt out, and the closet light just flickered .. . I can only speak for american expectations .. this is a terribly over priced and disappointing hotel that just happens to have the fortune of being located close to Tivoli, Storget etc .. Look elsewhere !!
- Official Description (provided by the hotel):
- Set in the very heart of Copenhagen, the Palace Hotel is well-established in its rich cultural and historical surroundings. ... more less
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- Also Known As:
- Hotel Scandic Palace
- Scandic Palace Copenhagen
- Copenhagen Le Meridien