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“Good location but let down by room” 3 of 5 stars
Review of 71 Nyhavn Hotel

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71 Nyhavn Hotel
4.0 of 5 Hotel   |   Nyhavn 71, Copenhagen 1051, Denmark (Indre By)   |  
Hotel amenities
Ranked #48 of 117 Hotels in Copenhagen
Basingstoke, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Good location but let down by room”
3 of 5 stars Reviewed June 5, 2013

Stayed for 3 nights recently. Rooms themselves were small but not as tiny as even some modern hotels I've stayed in. However, the bathroom was just terrible. It really isn't that much bigger than an aircraft toilet, and with fittings that have not worn well. Breakfast was ok but expensive as it wasn't in our room rate, but reception and general service was good. We got a reasonable price via expedia in what is a very expensive country and if it wasn't for that I think it could only deserve a 2 star rating.

Room Tip: Some rooms have a bath tub - these maybe renovated ones, so ask for these.
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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652 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Basingstoke
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed June 4, 2013

We stayed at the end of May, and found the location to be very good. The rooms were small but had character, however the bathroom was the tiniest one I have ever seen!
We found the reception staff to be friendly and helpful, and we had no problems getting the 2 rooms we had booked with the correct beds etc. We thought the hotel was good value for the rooms.
Breakfast was OK but not upto a full English! It was also expensive. In fact we found all food and drink to be very expensive in Copenhagen. There is also a lot of building work going on around the city, we were woken at 7am by the builders across the water!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 38 cities Reviews in 38 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 3, 2013

Hotel has perfect location in Copenhagen. But rooms are really small and the bathroom is
poor. Small and old fashioned equipped. Compared to other countries, Denmark has lost
some points. Price per value not as expected. you can use the hotel to go out into Nyhavn and return late night to sleep but do not use the hotel to stay in the room and do some work.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 1, 2013

My husband and I booked this hotel in part because it has very good online deals for booking in advance. It is also very well located--one can easily walk to many main attractions. It is true that there is construction going on across the canal, but apart from one mid-morning, we were not disturbed by any noise (we were there mid-week). I don't know what Fernweh Zurich means by having to walk down stairs to get to the lift: the lift is on the main floor, although there is also a lift near the restaurant (down three or four stairs). Perhaps different parts of the hotel are served by different lifts. There are huge beams in the rooms, because this used to be a warehouse, and one was located close enough to the one side of the bed to make me take notice getting in and out of bed. The bathroom was a reasonable size, but getting into and out of the bathtub was a bit more difficult than we liked--the tub seems to be raised off the floor about five inches. No shower curtain, but a glass door: we had no problem keeping water from escaping onto the floor. But I did notice that some of the grout has some mold on it in the tub area. Wifi reception was very good. There is a mini bar in the room, so if you buy something that needs refrigeration you can keep it cold. The breakfast has both hot and cold items: great bacon, sausage, scrambled eggs, and porridge, as well as yogurt, fruit, dried fruit, nuts, and cereals, juices, and a Scandinavian style breakfast area (cold meats, vegetables, cheeses, breads and rolls, etc.)

The Nyhavn area on the canal boasts a number of restaurants (you can sit outside--they provide heat and blankets if needed!), but we didn't try any of them. Always crowded. Great people watching. Around the corner is the new theater and across the harbor the fantastic new opera house. The hotel is just a couple of blocks from the Queen's palace at Amalienborg Slotspads(walk up the harbor, through the Queen's "garden" until you get to the fountain, then turn left). From the square of the palace you can look back to the fountain at the harbor with the Opera House across from it and forward to the Marble Church. Do go inside the Marble Church: beautiful interior. At this point you are just a short walk to the Kastellet and the Little Mermaid. Well, you can see all of this on a map.

You will notice on Store St. between Nyhavn and Skt. Annae Plads some neat little stores, including a store filled with Victorian antiques. The Amber museum is just at the corner of Nyhavn and Store--very interesting and it doesn't cost anything if you pick up one of the little cards available in the hotel near the computer station. Do take the time to look at those cards--they often give you free admission or discounted admission, and they have little maps on them.

The hotel is also very convenient to the main shopping street Oestergade which runs through town as a pedestrian mall, past wonderful plazas and many historic sites. The hotel is down the street (about 1 kilometer) from the Rosenborg Gardens and Palace, which are next to the Botanic Gardens and just down the block from the fabulous State Art Museum on Georg Brandes Plaza. All of these are great sights.

Do not eat at Celeste (Zeleste?) near the hotel: yes, it has a nice courtyard but it is ridiculously overpriced for mediocre food. Why any restaurant on the coast of Scandinavia would import shrimp from Chile and lobster from Canada is beyond me. But do try Salt, just around the corner on the harbor, in a hotel, if it is within your budget. You can eat outside which is on the harbour, or inside, which is a lovely room. The food is delicious.

Because food was so expensive we often stopped at bakeries or kebab houses. One kebab house just off a main square in Norrebro (it has tables outside on a pedestrian mall) was inexpensive, quick, and very good. Sorry I can't remember the name, but you'll notice it because so many people are eating there. You can find kebab houses all over Copenhagen.

We found the staff to be very friendly at all times. I thought I had a problem with the iron (it turned out to be a safety feature) and they were at my door within minutes of my call. Everything was very clean (with the exception of those couple of grout spots), there was plenty of room for clothes, luggage, and our paraphernalia, even though the room wasn't terribly large. We didn't watch TV, but it was available. A little sofa in the room was nice to have.

Room Tip: We were not on the canal but overlooked the side street that goes behind the theater. I think these...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Finland
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 28, 2013

Nicely renovated hotel with roomy spaces, good location and with scandinavian breakfast. I stayed there 2 nights in quite big room with lot of space and character. Also bathroom was spacious and naturally clean. Wi-Fi connection is not always good in hotels but it worked also nicely. As travelling quite a lot in business, I enjoyed staying here and will get back again.

Only annoying thing was my room which was located in the 1st floor just above the entrance. At early morning some lorries (supplying food/linen to the hotel...) were stopped under my window with horrible engine noise. But that is not probably the case in other rooms.

There was also air conditioner in my room, which was really good. In CPH there might be hotels with one set of windows and in cold or in warm it is not that convenient.

Breakfast was good with all Scandinavian goodies like coffee/tea/juices, sausages/eggs/bacon, vegetables, cornflakes... No need for food for some hours :).

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 27, 2013

71 Nyhavn is a beautiful hotel in a great location. Rooms were small but charming and clean. The one issue however is that I left a pair of expensive designer shoes in the room after checkout. We telephoned the following day to advise however, the shoes could not be located. While back in Copenhagen a couple of days later I called back to the hotel for any update on the missing shoes but sadly they were not to be found. After email correspondence the manager did offer some form of compensation being a stay in the hotel at a reduced price however, I would not wish to stay here again on the basis that a persons belongings can simply seem to vanish if left behind ...

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 3
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Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed May 27, 2013

How this hotel managed to get 4 stars will remain a mystery to us. With a grumpy “welcome”, the desk manager was more interested in getting a credit card for extras than actually welcoming us as guests. We were shown towards the “lift” (a tiny box) but had to carry our suitcases down some stairs first. We had booked a superior room but when we got to it, our jaws fell. The room telephone did not work, so down we went to double check, and Mr Grumpy confirmed that it was a superior room – because of the canal view, I actually asked him if he was joking! This “view” is currently a construction site. The bathroom was quite simply disgusting. It’s about 1.5 metres square (if that), no shower catchment so the entire floor is wet after a shower and you constantly fight with the shower curtain; there’s black mould between the floor tiles and the last time we saw such a “bathroom” was whilst backpacking in Greece in our youth, but that didn’t cost CHF310 a night! Yet another “welcome” was the previous guest’s sanitary towels & garbage still in our bathroom bin, so off we went downstairs again, and a cleaner arrived later to empty the bin. The room is quaint with old beams, but so small that one is constantly bumping into things; the “wardrobes” must have been installed by a first-day carpentry apprentice. The location is good, if noisy, and as there’s no AC, one has to keep the windows open = noisy, but nothing that earplugs can’t solve. There’s also noise from other guests slamming doors and talking, poor insulation. The lift is hopelessly inadequate and except for arrival and departure with luggage, we used the stairs and had to step over rubbish bags in the stairwell on the ground floor.
Location and quaint interior can only go so far for one’s buck, and this hotel definitely does not deserve 4 stars. At least Mr Grumpy went off shift and the rest of the staff were friendly. Breakfast buffet was good, and staff was attentive and helpful.
One expects small hotel rooms in cities such as Venice or Paris, but in those cities we’ve had rooms double the size of this one, for less than half the price, and also 4 stars (deservedly).
A total rip-off, cannot recommend.

Room Tip: Not sure if there are any good rooms here.
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  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 71 Nyhavn Hotel

Address: Nyhavn 71, Copenhagen 1051, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#23 Luxury Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — 71 Nyhavn Hotel 4*
Number of rooms: 126
Official Description (provided by the hotel):
Charming Waterfront Hotel with rustic atmosphere, housed in converted early 19th-century warehouse situated on canal. ... more   less 
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Also Known As:
71 Nyhavn Copenhagen
Hotel 71 Nyhavn

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