Since I selected the Phoenix CopenHagen after reviewing numerous descriptions on-line, I was a little concerned that the descriptions might not be totally accurate. However, I was pleased to discover that the accommodations lived up to their descriptions almost without fail. The room and decor were very nice, and the service and cleanliness were very good. We especially enjoyed the food in both the pub and restaurant.
I have only two very minor complaints. First, I thought the furnishings in the lobby looked a little shabby and in need of the upholstery cushions being re-stuffed. Second, and a little more serious issue, is that the person showing us to our room failed to turn on all the lights or mention that the bathroom was a step down. My husband took a nosedive when he stepped down unexpectedly, but fortunately he was not injured. Being from the USA where we have very few older buildings that have been remodeled in this way, we did not anticipate the level change in the floor, so I think this step should be pointed out to your American and Canadian guests especially.
- Official Description (provided by the hotel):
- Gracious 5-story Hotel housed in exquisite 17th-century building, near Amalienborg Palace & Royal Theatre. ... more less
- Reservation Options:
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- Also Known As:
- Phoenix Copenhagen Hotel Copenhagen
- Phoenix Hotel Copenhagen
- Copenhagen Phoenix Hotel