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“Great location but over-priced” 2 of 5 stars
Review of Radisson Blu Royal Hotel Copenhagen

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Radisson Blu Royal Hotel Copenhagen
5.0 of 5 Hotel   |   Hammerichsgade 1, Copenhagen 1611, Denmark (Indre By)   |  
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Ranked #28 of 116 Hotels in Copenhagen
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great location but over-priced”
2 of 5 stars Reviewed September 5, 2013

We recently stayed at the Radisson BLU Royal Hotel in Copenhagen (Aug 22-24). We had a suite on the "club" floor that included a buffet breakfast.
We paid $970.00 US dollars a night for a poor quality room.
The bed was 2 twin mattresses pushed together so at night they would separate and it was hard to get comfortable. The showers were very small and they had very little water pressure. The decor was tired. The "suite" lacked any amenities you might expect (ex: coffee maker, a stocked mini bar). The buffet breakfast was a bit shocking, the food was disgusting (and I am not a picky eater). Food was left for hours without any re-stocking, it was a mess around the buffet itself, and the waitresses did not seem to care about cleaning up or serving customers.
The 2 positives include: (1) the location of this hotel. It was in walking distance to most attractions. With that said, there was a rock concert every night we were there right across the street. The noise was loud and it made it difficult to sleep.
(2) the concierge staff. They were very helpful with directions and making dinner reservations.
We are frequent travelers in Europe and understand rooms are smaller and amenities are different however we have not had an experience quite like this stay. We were greatly disappointed.

Room Tip: We stayed in a suite- save your money, it was not worth it.
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  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,440 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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English first
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed September 5, 2013 via mobile

STAY AWAY FOR AT LEAST THE NEXT 6 months due to construction Works. Booked for 5 nights in a so called suite which was really a large room - no separate bedroom. Room stunk from cigareete smoke although this is supposed to be a non smoking hotel. This was sorted by housekeeping although they should have noticed it before I checked in. First morning I was rudely awoken at 6 am by jackhammering from some public transport construction works outside the hotel. This continued on and off throughout the day. Requested room change but no point as all rooms were exposed to the noise as a result of the design of the hotel. Second morning the jackhammering started at 5am!! That was enough for me and I suspect many others. I checked out and moved to another hotel. Staff unsympathetic essentially saying they had no control over noise. Reading between the lines, I suspect the works had been ongoing for some time. They agreed it was illegal to start work so early so the question is why didn't they do anything about it? At the very least an ethical hotel would warn potential guests of the possibility of disruption from noise. I understand why they didn't because not many people would book. However, this is short sighted. They have lost my trust and completely alientated me from the Radisson brand. Unless desperate, I will never stay at a Radisson again. NEVER.

Stayed September 2013, traveled solo
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New York City, New York
Top Contributor
81 reviews 81 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 5, 2013

As a result of Marrriott over booking we were placed in the Royal for our 3 day stay prior to a cruise. This was one trade off that really worked. The hotel in well located across from Tivoli. The rooms were spacious, updated and clean. The staff was very accomodating. Were we to travel again to Copenhagen we would certainly entertain a return visit to the Royal.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bethlehem, Pennsylvania
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 4, 2013 via mobile

Great location downtown in a few miles you are everywhere Nyhaven, shopping district, etc. Trivoli Gardens are right next door good views. Great breakfast and good burger, tomato soup, Caesar salad but the room service menu is limited. Clean rooms and friendly staff!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 4, 2013

We did not expect the Hotel to be austere and cold. The hallways looked like a hallway in a locker room, little did we know the room wasn’t much bigger than a locker. Be careful what you use everything even the bottle water nicely placed beside the bed is chargeable.
The Room and the Hotel are besieged by the railway lines running beneath the Hotel. We were on the 15th floor and still heard the trains going under the building and the screeching of the wheels on the rails as they turned to go under the building. Full disclosure is not exactly their way of communicating. If you order a mixed drink at the bar you will be charged for the mix as extra. Not allowed to put the price in here but less say I could by a six pack of club soda at home for the same price as half a can. Only had breakfast at the hotel which was a buffet it was adequate nothing to write about.

Room Tip: It might be quieter away from the train & subway station but not likely as the train& subway...
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, MD
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 3, 2013

This hotel is in a perfect location to tour Copenhagen. Across from Tivoli Gardens, the tourist info center and the train station. The rooms are large compared to some other European hotels and had a full sized tub and separate shower. The reception area is a bit confusing since there is no clear demarcation where lines are to be formed. When we arrived with a big group of cruisers several cut in front of us because there was no clear line. That was a minor inconvenience. Their breakfast buffet was excellent and coffee was very good. A bit pricey but worth it. Watch out for fireworks at tivoli. Although it is a great view they can also be heard in the rooms!

Room Tip: The higher the floor the better view of Tivoli Gardens.
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  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miamisburg, Ohio
Top Contributor
123 reviews 123 reviews
14 hotel reviews
Reviews in 42 cities Reviews in 42 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 3, 2013

Radisson Blu Royal has the best location in town for tourists. A couple of blocks from Strogot (longest shopping st), Trivoli kitty corner, hop on hop off buses right outside and the central train station a easy walk even with 2 pieces of wheeled luggage(Per person) about a block and a half. We opted for Junior Suite Room 1306. Bed very comfortable, a little worn in decor, nice size sink/shower area for 2 people, toilet in a small room across from shower area,,,,,but nothing beats the view we had from our room...wide span of windows ..day view was great, but the night view was romantic and fairy tale with all the lights from Tivoli and city. Included Breakfast had quick service of wonderful coffee and easy trip to buffet offering American and European choices. Restaurant on top floor offered great views. Staff was very friendly and helpful. Hotel has a partnership with Princess cruises. We book the hotel on our own from the cruise line for better prices. Also, we got a Copenhagen card to take the train from airport to hotel-Platform 2 at airport to Central Station (easy). Princess charges $25.00 per bag to transport to ship on day of embarking. See review of Copenhagen card. Great place to enjoy the city and partner with Princess.

Room Tip: Higher floors and facing Trivoli did not have loud music or noise. The only thing that slightly we...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Royal Hotel Copenhagen

Address: Hammerichsgade 1, Copenhagen 1611, Denmark
Phone Number:
Location: Denmark > Zealand > Copenhagen > Indre By
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Wheelchair access
Hotel Style:
#13 Luxury Hotel in Copenhagen
#13 Family Hotel in Copenhagen
#18 Romantic Hotel in Copenhagen
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Radisson Blu Royal Hotel Copenhagen 5*
Number of rooms: 260
Official Description (provided by the hotel):
Stunning architectural hotel welcomes Copenhagen guests to Denmark Expertly designed and perfectly situated, the Radisson Blu Royal Hotel, Copenhagen is the premier accommodation choice near Tivoli Gardens in Denmark's capital city. Designed by Danish architect Arne Jacobsen, the hotel is a beacon of style with its spiral staircase and reflective facade. Choose from 260 rooms and suites with amenities including Free high-speed, wireless Internet. Hotel guests enjoy on-site features such as award-winning restaurants, an exceptional fitness centre and flexible conference facilities. • Unique design elements including the famous "Swan" and "Egg" chairs • The city's central train station, Tivoli Gardens and popular shopping street Stroget within walking distance of this Copenhagen hotel's location • A total of 260 striking guest rooms and suites offering bathrobes and 24-hour room service • Gourmet, seasonal Danish cuisine served at Alberto K overlooking the city • Drinks, coffees and meals in a relaxed setting at Cafe Royal and the Royal Bar • Personal trainers, dry and steam saunas and massage services available at the 2,000-square-metre fitness centre • Meeting facilities with the option of auditoriums seating 300 and smaller rooms for intimate gatherings ... more   less 
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Also Known As:
Radisson Blu Radisson Blu Royal Hotel, Copenhagen Hotel Copenhagen
Radisson Copenhagen
Radisson Sas Copenhagen
Radisson Sas Royal Copenhagen
Copenhagen Radisson

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