STAY AWAY FOR AT LEAST THE NEXT 6 months due to construction Works. Booked for 5 nights in a so called suite which was really a large room - no separate bedroom. Room stunk from cigareete smoke although this is supposed to be a non smoking hotel. This was sorted by housekeeping although they should have noticed it before I checked in. First morning I was rudely awoken at 6 am by jackhammering from some public transport construction works outside the hotel. This continued on and off throughout the day. Requested room change but no point as all rooms were exposed to the noise as a result of the design of the hotel. Second morning the jackhammering started at 5am!! That was enough for me and I suspect many others. I checked out and moved to another hotel. Staff unsympathetic essentially saying they had no control over noise. Reading between the lines, I suspect the works had been ongoing for some time. They agreed it was illegal to start work so early so the question is why didn't they do anything about it? At the very least an ethical hotel would warn potential guests of the possibility of disruption from noise. I understand why they didn't because not many people would book. However, this is short sighted. They have lost my trust and completely alientated me from the Radisson brand. Unless desperate, I will never stay at a Radisson again. NEVER.
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- Also Known As:
- Radisson Blu Radisson Blu Royal Hotel, Copenhagen Hotel Copenhagen
- Radisson Copenhagen
- Radisson Sas Royal Copenhagen
- Radisson Sas Copenhagen
- Copenhagen Radisson