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“Wannabe 5 star” 3 of 5 stars
Review of Radisson Blu Royal Hotel Copenhagen

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Radisson Blu Royal Hotel Copenhagen
5.0 of 5 Hotel   |   HammerichsGade 1, Copenhagen 1611, Denmark (Indre By)   |  
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Ranked #25 of 117 Hotels in Copenhagen
Sydney, Australia
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Wannabe 5 star”
3 of 5 stars Reviewed July 8, 2013

We recently stayed at this hotel which was built in1960. Although we had requested a room with a king bed, the first room that we were offered had two single beds which must have been relics fromthe original opening. We were then offered a different room where the beds were somewhat more comfortable, and third time lucky we got a new king bed which turned out to be very comfortable.. When my wife complained that for a four star hotel the beds should be of a better quality, she was advised by the service manager on duty that the hotel was a five star hotel. Well a five star hotel doesn't take three goes to get it right, doesn't have paint peeling in the rooms, serve drinks in chipped glasses, have eggs at breakfast that llok like and have the consistency of powdered eggs, have stains on tne carpet. On the positive side, the aircon was good, there was no noise from the busy streets below and the location is excellent. Time to let Arne Jacobsens creation rest in peace, by all means keep a few rooms in originsl condition, but if you wannabe a five star you got to act like a five star.

Room Tip: Try the bed first. Levels 12 and 13 have new beds.
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  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,261 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
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Seattle
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 6, 2013

The location of this hotel is ideal. It is next to Tivoli, the train station, Copenhagen Tourist Information and the Hop-On-Hop Off Bus. The service was good--we asked to check in early and were accomodated. When I asked for wi-fi in the lobby whilst waiting for our room the Concierge said he had to put the password into my iPad himself--he couldn't give me the password. I thought that was odd for a busy hotel. I realize the hotel wants to retain its history and the original design qualities but this does not give it the feel of a high-end hotel which you are paying for. Like most of Copenhagen the restaurants are expensive--however the breakfast buffett was great if you have it included. The lobby is dark, the ceilings are low, and the rooms have a 1960s hospital/Flinstone's feel. Stay for the location and if you like late 20th century design.

Room Tip: Upper floors protect you from the loud street noise.
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  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Top Contributor
406 reviews 406 reviews
91 hotel reviews
Reviews in 83 cities Reviews in 83 cities
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed July 4, 2013

Stayed for 5 nights with friends and we did get perfect service. Had a family club room with plenty of space. Very good breakfasts in the Club Lounge with brilliant views over Copenhagen and bits of Sweden.
Service in lobby bar a bit slow, but reception was very efficient.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 3, 2013 via mobile

Stayed here as part of a precruise package in june. We were so jet lagged but it was nice to just cross the street and wander Zombie- like in Tivoli gardens. Too bad we arrived on friday when they have rhe evening rock concert in the gardens! This started late but this lasted for not too long and i think they stopped playing after about two sets. We had a room higher up with a nice view of tivoli but we could also hear the concert. The music did wake me up but worse
was a lone saxophone player in the wee hours of the morning, playing the same Godfather theme song over and over and over and over....

In regards to decor it is important to remember that this hotel by arne jacobsen has an iconic style. We laughed becuase it reminded us of all the call rooms in hospitals in canada we had spent nights in (an inside joke!). I had to remind myself that those other rooms were all pale copies of an attempt at this style, an attempt to copy this place. We overall slept well and enjoyed very much our stay at this hotel.

Breakfast on the top floor was swanky. Lots of natural light flooding a beautiful breakfast buffet area and the view up there is great. Love the fish for breakfast!

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Orange, Connecticut
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 3, 2013

From the expedient check in at the podiums, to the excellent breakfasts, to the amazing "period" rooms, to the attentive concierge service, to the cleanliness, this was an amazing stay. We were here 3 nights pre cruise and one night post cruise and thoroughly enjoyed ourselves. Actually you never have to leave to get the sense of Denmark design. Spent much time in the Arne Jacobsen Egg and Swan chairs, enjoyed the vibe of the lobby. Very conveniently situated, across from Tivoli, an easy walk to the Stroget and near the train station to catch busses all over the city. We were truly sad to leave.

Room Tip: Upper floor overlooking Tivoli
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 3, 2013

Probably the ugliest building in Copenhagen but a landmark in its own special way, I suppose. It doesn't give you the best first impression of Copenhagen, but nicer bits of the city are a short walk away. Busy lobby with an overdesigned check-in area which means you have to hover round two or three separate desks. Lots of coming and going in the lobby as this hotel is used by cruise ships visiting Copenhagen. (Why do you have to stay in a hotel if you're on a cruise ship?).
I got a nice corner room on the 7th floor with lots of windows. Plenty of space and well-equipped. Enormous bathroom. The decor is sort of slightly dated Scandinavian but it's well-maintained.
Very good free internet so full marks to Radisson for that. It was quite windy while I was there and there was quite of lot of wind noise even with the windows tightly shut. Not much anyone can do about that I suppose except not build an ugly wannabe skyscraper in the first place.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpharetta, Georgia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 3, 2013

Our Travel Agent booked us into this hotel for a couple of days prior to departing on a cruise. We were very disappointed. The hotel has no personality and although it is convenient to the train station and Tivoli Gardens, that's about it. Rooms are small square boxes with working amenities and soft beds. Staff was helpful but not overly.

I think there are better choices when visiting Copenhagen as a tourist.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Royal Hotel Copenhagen

Address: HammerichsGade 1, Copenhagen 1611, Denmark
Phone Number:
Location: Denmark > Zealand > Copenhagen > Indre By
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Copenhagen
#12 Family Hotel in Copenhagen
#19 Romantic Hotel in Copenhagen
#27 Business Hotel in Copenhagen
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Radisson Blu Royal Hotel Copenhagen 5*
Number of rooms: 260
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Also Known As:
Radisson Blu Radisson Blu Royal Hotel, Copenhagen Hotel Copenhagen
Radisson Copenhagen
Radisson Sas Royal Copenhagen
Radisson Sas Copenhagen
Copenhagen Radisson

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