The staff was nice and tried to help but the hotel badly needs renovation: the carpets, walls and tiles are used, stained or cracked, the windows lets the cold air in, there was not heater in the bathroom.
The hotel has a general heating problem
Our room (# 520) was very small with a low attic roof, the phone did not work, neither did the TV. Some bulbs were dead here and there. One would expect better for 150 € a night.
- Official Description (provided by the hotel):
- A CHARMING FOUR STAR HOTEL In the heart of Copenhagen you can stay at a calm and peaceful oasis. The Hotel Neptun is a charming 4 star hotel with 137 rooms in the center of the city's history and cultural heritage in walking distance to Kongens Nytorv (The King's Square), The Royal Theatre, the popular shopping street 'Stroget' and Amalienborg Castle - home to the royal family. Close by you will also find the charming area Nyhavn and The Little Mermaid. A Hidden Gem Hotel Neptun has a long and exciting history. It was established by Mrs. Svendsen in 1851 and it was run illegally. The hotel was unlicensed and many of the guests were smugglers, living beside the law. To be let in to the hotel you had to give a pass phrase: "Neptune". ... more less
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- Also Known As:
- Clarion Hotel Copenhagen
- Clarion Copenhagen
- Copenhagen Clarion