I have stayed in this hotel many many times during 2012 & 2013 and virtually every time everything was flawless.
They have the best beds and best bedlinen I have experienced in any hotel by far. The rooms are spacious, pleasant and functional. The bathrooms are super with heated floors, big thick towels and showers as if you are standing under a waterfall :-) Everything was always immaculate.. totally spotless!
The service at the reception was super every time. If there was no loyalty program room upgrade available they always compensated with other fitting services like free mini bar and/or free movies.
The only minus was the bar/room service... which was almost always slow and rather uninterested (with the fair exception).. it seems they were always understaffed. The food was consistently good but the menu was limited.
The breakfast is super (plentiful, wide selection, spacious area) and the club lounge is pleasant though a bit basic.
A metro station is right next to the corner which brings you directly into the center of Copenhagen in just 2-3 stops and tickets are available at the reception.
Altogether the Crowne Plaza Copenhagen Towers is an exemplary hotel and I enjoyed every minute of my many stays.
You will not be disappointed
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