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“Convenient for airport, but expensive” 3 of 5 stars
Review of Hotel Svanen

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Hotel Svanen
4.0 of 5 Hotel   |   Nordmarksvej 8, Billund 7190, Denmark   |  
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Hotel amenities
Ranked #8 of 10 Hotels in Billund
Droitwich, United Kingdom
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Convenient for airport, but expensive”
3 of 5 stars Reviewed November 12, 2013

Stayed here as I had to catch a flight next morning. Close to the airport. Good size room with excellent wifi connectivity. Underfloor heating in bathroom! However room charge seemed very high, especially considering the fact that Legoland was closed, so it effectively was off-season. Also note that the hotel has surcharge for use of credit card. Very good breakfast spread. Lounge area seems to have lot of items, though did not have opportunity to sample them.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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205 reviews from our community

Traveler rating
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    64
    32
    24
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87
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Roskilde, Denmark
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 10, 2013

We stayed in October, and the welcome was not the warmest, but we are in Dk, and even though I m not expecting too much, I do still expect, to receive a warm welcome and smile at the reception. I thought, he definitely woke up on the wrong side of the bed, but the next day, he was in the same mood.. The I guess, he really have a wrong attitude, and he shouldn't be at the reception.
So I guess my evaluation it's quite split about the service and that's why I gave only 3 stars. Anyways..
the room was fine, and clean and I really like that the good parking facilities, close to your own room. Great walking distance to Legoland.
The breakfast was good and with a lot of choice, with a kind service. And that's very important to mention. How is it that the waiter are actually, more service mind then a receptionist?
Th room was perfect size, we were 2 ad and 2 chldren.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 30, 2013

It's a solid choice if you want to stay near the airport.

The room was quite large and they had a nice selection of shower accessories, Breakfast had a wide variety of choices and the WIFI was good with no connection problem and a high bandwith.

But the hotel is in my opinion a little to expensive for the area.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapur
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2013

Stayed here as a family of four (kids at 1 and 3 years old) for one night during a 2-day Legoland visit. Room in one of the single-storey "barracks" was spacious enough, although nothing fancy. The (small) lobby has been nicely done.

Breakfast buffet was appropriate and caters well to kids.

At 230€ incl. 2-day passes to Legoland for 2 adults and 1 child I'd consider this a decent deal.

Stayed October 2013
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Ribeirao Preto, SP
Top Contributor
132 reviews 132 reviews
21 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 22, 2013

Fitting to both Legoland and Lalandia visitors as well to overnighters of Billund Airport, it is a very new and modern building with excellent facilities.Rooms are spacious and bathroom much larger than what you find in European hotels. A nice buffet restaurant provides good food and a good wine list. Breakfast is a must. A nice surprise.

Room Tip: You can park your car right outside your room.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bradford, United Kingdom
Top Contributor
58 reviews 58 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 17, 2013

Do not staying the sleep hotel it is vv basic and I have to say that the Svanen is not four or five star. But an OK three star from a room perspective. Room 15 was functional but the floor was grubby as you come into the room and this is probably because you come from the outside and the rooms ar pe in a chalet style. The cleaner was not up to speed and for my second night pulled the duvet up and did not even tidy the sheet below from the night before !

I have to say the breakfast was a good spread and quality and that the reception area and dining also above average. The hotel proximity to the airport is also good five minutes In a taxi and Lego Land is two minutes away for families.

All in all OK but get a cleaner to VAX the carpets and tidy better and you have got a better review.

Room Tip: Taxi cost 84 Krone in the day and 120 at night to the airport but a perfect place for Legoland.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kopavogur, Iceland
1 review
5 of 5 stars Reviewed September 4, 2013

I stayed over night with my 2 sons and we got upgrated room for some reason and great service over all. Food was also very good and the outdoor sitting area just super.
The playground for the kids was excellent and we were very happy.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Svanen

Address: Nordmarksvej 8, Billund 7190, Denmark
Phone Number:
Location: Denmark > Jutland > South Jutland > Billund Municipality > Billund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Spa
Hotel Style:
Ranked #8 of 10 Hotels in Billund
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Svanen 4*
Number of rooms: 50
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Also Known As:
Svanen Hotel Billund
Hotel Svanen Denmark/Billund

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