I read some of the rather negative reviews and against my better judgment booked a stay of two nights anyway, because my son really, really wanted to go and of course, this was the most convenient place, albeit VERY expensive.
I can now confirm that the people who gave negative reviews were not being too harsh. Our room was quite dingy, shabby and worn and clearly in need of renovation and lots more cleaning. The bathroom tile grout was blackened in many places....nothing a bleach solution and a little muscle couldn't remove, if they tried.
Also, although this is supposedly a 4-star hotel, be forewarned that air conditioning is not available and we only got a small oscillating fan after we requested one.
On the positive side, the front desk staff was nice and friendly.
On the other hand, the dining room staff (at least our particular servers) could definitely use some service training. Also, I found the dinner buffet quite overpriced for what was offered and the replenishment of the food items was lacking.
The best thing about the Hotel LEGOland Billund is that it's so convenient to the theme park. The worse thing is that for the kind of money you're dropping, you could be be staying at a Four Seasons or Ritz elsewhere, and instead, you're getting a dumpy 0-star motel room. Been there now, done that, and don't recommend it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
People with disabilities, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park