Stayed one night at a Pirate-themed room. Check-in time is at 15.00, check-out at 11.00. Small room, decoration was fun, but couldn't hide the fact that the hotel is dated. We got one room key (an actual key, not a card). In high summer and the room had no AC, only a SMALL table fan. We saw several leaving their hotel room door open all night in order to get just a little air in there. We kept the window open, but with Billund Airport 500m away, the noise from the airplanes is loud and go on most of the night. After the first of us showered, the bathroom floor was flooded. Calling the front desk the staff came quickly to resolve it. They knew exactly what the problem was and the girl said it was the second time that day she had to unclog a bathroom drain. She solved it fast, and gave us extra towels to dry the floor. I do not consider a clogged drain a big problem, but when we all were tired and drained (no pun intended) from being in a very hot room, and when it seems to be a recurring problem, then it is not ok.
We were told at checking in that the hotel has free wifi, but couldn't get it to work. Upon asking at the reception again, they said there had been problems with internet the last days and at 08.00 in the morning they had noone who could assist in trying to solve it.
The breakfast buffet was good quality and with good choices. Having to make your own pancakes might be fun for the kids, but after a long night of not sleeping well (courtesy of the missing AC) i would have preferred if someone could have flipped those pancakes for me.
Overall it is a fun Lego-themed hotel with friendly staff, and very conveniently placed with own entrance to Legoland. Our son liked it, and if they could upgrade the hotel (most importantly by adding AC, and a better mattress would be good too) it would become quite ok, but they got some way to go before it becomes good value for the money we paid.
We would consider coming back another time, but definitely not during hot summer days, and we would check the other options in Billind and Vejle better before deciding.
- Official Description (provided by the hotel):
- Treat your family to the ultimate experience - a mini-holiday at Hotel LEGOLAND(R)! From the moment you arrive at the spectacular dragon-guarded entrance, you'll be delighted by interactive LEGO(R) features, fully themed bedrooms and play areas, and lots of kid's entertainment! Our hotel inspires imaginations and creates laugh-out loud memories. ... more less
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- Also Known As:
- Legoland Hotel Billund
- Lego Land Hotel
- Hotel Land Lego
- Hotel Legoland Denmark/Billund