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“Nice for families, some reception staff could be more friendly” 4 of 5 stars
Review of Hotel Legoland

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Hotel Legoland
4.0 of 5 Hotel   |   Aastvej 10, Billund 7190, Denmark   |  
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Hotel amenities
Ranked #6 of 11 hotels in Billund
Antwerp, Belgium
Top Contributor
85 reviews 85 reviews
39 hotel reviews
Reviews in 49 cities Reviews in 49 cities
42 helpful votes 42 helpful votes
“Nice for families, some reception staff could be more friendly”
4 of 5 stars Reviewed August 26, 2013

Stayed in the Legoland hotel for business, due to commitments in Billund. When checking in, the lady insisted and continued to speak Danish, a strange approach for an international family hotel. Food in the à la carte restaurant was great, as was the service. Rooms are nice, bathrooms basic and bed quality great !

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 people have reviewed this hotel

Traveler rating
    50
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    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
South-East
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 25, 2013

To complain about the quality of the standard rooms is churlish. Actually in the details that matter, comfort of bed, sheet and duvet quality, standard of shower, they are great! What's magical, if you're with a child of any age, is the Lego everywhere, the cheery imaginative figures, the sense of fun. Even the back wall of reception consists of wall to wall mini Lego figures. So cool, I got the impression the whole place had been done with much love and enthusiasm for the iconic bricks. How many other toys have lasted so long. Knocks the spots off l'land Windsor. Go, but be warned the food and drink is pricey. However, the room and two day pass & breakfast package was superb value so don't be deterred. Loads of fun. We'll be back!!

Room Tip: Pay for a bigger themed too if you can afford it - for extra fun. Standard are v comfy but basic.
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 23, 2013

It sounds like the rooms were made better.As we went about 5 or 6 maybe 7 times when the kids were a small bit younger.Anyway when we went the last time (2009) and years before the rooms weren't that good the rooms were quite small and fitted with bunk beds which was kind of a pain because one of my sons used to move around alot and once slept on the top bunk which was scary because he nearly fell of.There was one very good thing for the last time or maybe to they both got a small lego set for both of them.We were also given two other small sets during the trip too from the manager maybe because i knew the guy or something i forget.But the breakfasts and dinners were very nice.

Stayed August 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2013

Staying at this hotel was a big treat for us and even more so as we booked the brilliant Adventure Room as a surprise. This room has a big double bed and four bunk beds tucked around a corner, affording some privacy for all. plus there's lego spiders in the bathroom, monkeys and parrots in the bedroom. The hotel is great - right on the door of Legoland- and the Lego characters and detailing are awe inspiring, just as much to adults as to kids. The food in the a la carte restaurant was also the best meal I had in my 10 day holiday in Denmark - although none of this comes cheap. I reckon the two nights inc food and drinks for 4 cost us close to £1000. But as a one-off, it was worth it.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frigiliana, Spain
Top Contributor
173 reviews 173 reviews
65 hotel reviews
Reviews in 77 cities Reviews in 77 cities
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed August 13, 2013

Small rooms arranged in long corridor blocks. Badly overlooked by adjacent rooms which meant keeping curtains closed frequently. Beds small and a but lumpy, bathroom particularly dated with brown tiles and a a toe stubbing step!
Some reception staff somewhat brusk, others, the younger ones helpful.
Food in the buffet restaurant ran out and was not replenished, some 'hot' food also went cold and was not varied enough, a lot of veal for instance. There were also a lot of flies on uncovered food.

Disappointing.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 11, 2013 via mobile

The experience with this hotel has been very average since the moment we walked through the door.
Arriving early we wanted to leave our luggage because our room wasn't ready - there was a luggage storage room, but open to everybody, no storage receipts supplied.
The room was tiny with no space to leave clothes, leaving clothes in the suitcase was the only option - a bit poor for a room that we paid over 300 EUR per night for.
Not having access to a car we were pretty much bound to eat in the hotel - extremely expensive to eat here. Buffet 270 DKK per person = 36 EUR excl drinks. And there were flies all over the food. Pretty disgusting.
No safe in the room. Wanted to leave a laptop computer in the hotel safe. Hotel staff put it openly on a shelf behind the reception desk - not somewhere to leave an expensive computer so I took it back.
Breakfast - busy and poor selection.
Room cleaning: we wanted to take a nap around 3 in the afternoon but the room wasn't done yet.
THE ONLY GOOD THING ABOUT THIS HOTEL: and this was the reason that I chose it in the first place: it has its own entrance to the park which allows you to go in and out to the legoland park at your convenience. However being there I discovered that there are good alternatives at walking distance so I would go for those alternatives in the future. These alternatives are closer as well to Lalandia. Hotel Legoland is a good distance away from anything else but legoland itself.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Top Contributor
96 reviews 96 reviews
21 hotel reviews
Reviews in 41 cities Reviews in 41 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed July 21, 2013

Corby trouser press and other fittings meant that the standard room wouldn't look out of place in a UK business hotel from a bygone era. That said, it's all about the lego - there was a box in the room, a small gift on our son's bed and huge pits of mixed bricks to play with at various points around the hotel. The various challenges were fun - follow clues to identify a Chima bad guy; a Friends related trail and a build a model competition. It looked like they gave out about 15 prizes a day so there's a decent chance of winning although I'd steer clear of the model building as there was clearly some excessive parental help being given. There were some impressive model characters dotted around the hotel and if the corridors are anything to go by then the themed rooms are probably worth it if you want to pay the extra. There was also a good play area with pool and table football. The restaurant seemed pretty pricey and limited to a buffet and a small number of main courses. We liked the restaurant at the Hotel Propellen - a 5 minute walk past the car park and through the sculpture park. They had a cheaper buffet, a much better selection of mains and a decent wine list. Access to LEGOLAND was via a separate entrance so it was possible to enjoy some activities such as the Aquarium before day visitors made it that far into the park. It was fun to stay once but if we went back then we'd probably stay an extra day or two at Lalandia as it's a short walk away and would give access to the water park as well.

Random tip - the switch for the main light in the room is located above the cupboard with the minibar. Anyone under 175cm might struggle to actually reach it.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Legoland

Address: Aastvej 10, Billund 7190, Denmark
Phone Number:
Location: Denmark > Jutland > South Jutland > Billund Municipality > Billund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #6 of 11 hotels in Billund
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Legoland 4*
Official Description (provided by the hotel):
Treat your family to the ultimate experience - a mini-holiday at Hotel LEGOLAND(R)! From the moment you arrive at the spectacular dragon-guarded entrance, you'll be delighted by interactive LEGO(R) features, fully themed bedrooms and play areas, and lots of kid's entertainment! Our hotel inspires imaginations and creates laugh-out loud memories. ... more   less 
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Also Known As:
Legoland Hotel Billund
Lego Land Hotel
Hotel Land Lego
Hotel Legoland Denmark/Billund

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