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“Find another hotel.” 2 of 5 stars
Review of Billund Kro

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Billund Kro
3.0 of 5 Hotel   |   Buen 6, Billund 7190, Denmark   |  
Hotel amenities
Ranked #10 of 10 Hotels in Billund
Rochelle, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Find another hotel.”
2 of 5 stars Reviewed June 30, 2014

The best thing that can be said about this hotel is that it is close to the airport. I've been here a few times for work and the food is terrible, the beds are hard and the pillows are flat. Usually the service is ok, but this last time I had traveled & been awake for over 25 hours and they made me wait for 3 HOURS in their tiny lobby for a room to be ready. Because "our rooms aren't ready until 2 o'clock". Apparently all of the rooms are all magically clean when the clock strikes 2 and they couldn't possibly find one single clean room before then. And then I had to drag my bags around the building through their gravel parking lot. Was not a happy traveler.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    0
    6
    14
    13
    3
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23
2
Solo
0
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Italian first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 2, 2014

First of all, there were no staff to help us on arrival. We had booked for two Nights, but checked out a day early.
We booked a Family room for 3 People in advance, and what we got was a small room where they had put an extra bed in... Under a table... We tried to complain about this but was told all the rooms were alike. However, the NeXT morning, we passed several rooms With proper setup.
We arrived to breakfast an hour before the buffet was finished. There was hardly any Food left, no bread, only 2 sorts of meats for the bread, no knives, and no coffee...

We were told that alle the rooms were newly renovated, but the bathroom was Orange and didnt have a proper shower area and the rest of the room showed that it were old.
The beds were hard, and pillows non existing. We had to use towels as pillows.

For the Love of everything good in this world.. Avoid like the plague!

Room Tip: Look for other accomodation!
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  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 12, 2014

It is a really nice hotel.
Billund is absolutely small, so the hotel is in a nice area in the city centre.
They have free wifi. Breakfast is included.
My room has a big bathroom and a big closet, with tv and phone.
In front, it's the supermarket and the shopping area is close.
I like it.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bilbao, Spain
Top Contributor
102 reviews 102 reviews
46 hotel reviews
Reviews in 52 cities Reviews in 52 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed September 6, 2013

Although close to the airport this hotel is not for me.
We arrived late (10.00 pm) to find the reception closed. After looking arround we found our keys in an envelope on the stairs.
Next day we also arrived at the same time and the reception was closed and no keys anywhere. After 15 mins we were "lucky" someone came to give us the keys.
Apart from tis the hotel needs a revamp as romos are old.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Stavanger, Rogaland, Norway
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2013

Perhaps the worst hotel I've ever stayed at. The staff were nice, but the standard on the restaurant area, breakfast area, the rooms and common areas were terrible. Old, smelly, not dirty as such, but very run down. Close to Legoland, but not walkin distance with small children.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 30, 2013 via mobile

Close to Legoland and decent food about sums up the positives. Rooms are basic and tiny. Beds are campy at best. Noisy in our case with kids jumping up and down on trampoline at 11pm combined with loud noise from pipes as neighbor was talking shower around midnight - bring earplugs.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norway
Top Contributor
73 reviews 73 reviews
38 hotel reviews
Reviews in 34 cities Reviews in 34 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed August 13, 2012

The good parts was the dinners good food, pleasant service and atmosphere, value for money. The rooms are small and basic, but clean and functional. No ventilation so the window must be open - a little problem as the airport is close by. Breakfast is continental and limited as far as choices and presentation goes. Staff are friendly and helpfull. One thing I did not like was the hotels insistence of charging me in the currency of my credit card and not in Danish Krones, as such the exchange rate is not good for me, I prefer banks exchange rates. They claimed that this is the machine programming, which I honestly do not believe.

Location in the centre of Billund and close to Legoland, Lalandia, restaurants and the airport.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Billund Kro

Address: Buen 6, Billund 7190, Denmark
Location: Denmark > Jutland > South Jutland > Billund Municipality > Billund
Amenities:
Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 10 Hotels in Billund
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Billund Kro 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Billund Kro Denmark

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