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“A good place to stay” 4 of 5 stars
Review of BEST WESTERN Hotel Svendborg

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BEST WESTERN Hotel Svendborg
4.0 of 5 Hotel   |   Centrumpladsen 1, Svendborg 5700, Denmark   |  
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Ranked #3 of 8 Hotels in Svendborg
London
Top Contributor
141 reviews 141 reviews
59 hotel reviews
Reviews in 62 cities Reviews in 62 cities
73 helpful votes 73 helpful votes
“A good place to stay”
4 of 5 stars Reviewed May 5, 2014

It's difficult commenting on Best Western - this global brand has been around for so long there's nothing really to add, and they know exactly what they're doing too; efficient friendly reception, nice downstairs area, clean comfortable bed-room, ditto bathroom, able to open windows (hurray!), decent price, decent breakfast...if all hotels were like this, TA wouldn't need to exist.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria T, Team Leader at BEST WESTERN Hotel Svendborg, responded to this review, May 20, 2014
Dear Guest,

Thank you for taking your time to share your experience. At Best Western we strive to do a superior service every time. I am glad that my team where able to exceed your expectations during your stay at our property. I hope to see you again in the future.

Best Regards
Maria T.
Front desk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
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    13
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • Danish first
  • English first
  • German first
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  • Swedish first
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English first
Saint-Brieuc
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 16, 2014

I stayed many times in this hotel and it is good hotel. The room are clean and quite, the good is food and people are friendly. It's located in the city center.
Down side : the restaurant close at 9pm.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oulton Broad, United Kingdom
Top Contributor
102 reviews 102 reviews
35 hotel reviews
Reviews in 43 cities Reviews in 43 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed December 25, 2013 via mobile

Stayed here on business and was pleasantly surprised, as I thought the reasonable rates would be an indicator of the standard, but the hotel is very nice, rooms very comfortable and a good nights sleep was had.
Breakfast was also good with a fair choice.
Personnel were very helpful when asked questions about the local area.

Stayed December 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Top Contributor
84 reviews 84 reviews
74 hotel reviews
Reviews in 63 cities Reviews in 63 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed November 17, 2013

We (my wife and I) arrived to the city of Svendborg by car from our previous stop in Odense (approx 45 km away), during our summer holiday. Warm, nice, sunny weather 

As we arrived early, around 11:00 hrs (Aug 7th 2013), we had to wait until the afternoon before we could get our room (as we had expected). However, we were welcome to park our Volvo at the hotel’s parking (at the backyard of the hotel) and we - at the same time - rented two bicycles from the hotel (they had a large number of nice bikes to choose between).

Ahead of our arrival, we had checked the time-table for the ferry from Svendborg out to the island of Ærø. Before the departure of the ferry, we had the time to buy some nice sandwiches, fruit and water at a local bakery in the city centre, which we brought with us onboard (actually, they do sell stuff like that onboard as well). We even brought the bikes onboard. The trip (by the ferry) out to the island was very nice and beautiful, through the great archipelago…partly surrounded by islands, sail- & motorboats and nice houses.

The ferry arrived after 75 minutes to Ærøskøbing (the main city) at Ærø, and we biked for more than 10 kilometers along the seaside, in eastern direction to the city of Marstal. It was a fabulous trip; through a nature so beautiful and tranquil: The calm, blue sea at the left side of the bicycle, and the green, fertile fields at the right side.
Later, we biked another route (in the inland – which turned out to be very hilly) back to the ferry, and then went back onboard it to the mainland.
It was a magnificent excursion, which we absolutely will recommend (especially if the weather is fine).

Back at the hotel, we checked in and got our room at the top 5th with a great view towards the square in front of the hotel. However, as there were no remote control to the TV, we phoned the reception staff and asked if they could help us to get a new/another one. A young male employee showed up and tried to find it; he even crawled under the bed…without any success.

Therefore, we were offered a new room, which we accepted: #425 at the floor below – with a (dull) view towards the backside of the premises (the parking area). There was a kitchenette in the room and the bathroom was up-to date and fine. The beds were good, and we slept very well.

The breakfast the next morning was adequate and well tasting; however – due to the holiday season – the breakfast room was very crowded. Regrettably, due to the heavy “traffic”, the staff didn’t really have the proper time to fill up empty items at the buffet; nor did they have time to clean empty tables. We felt a bit sorry for them – stressed as they were.
After breakfast we walked for a nice trip in the city centre, through the pedestrian areas.

We experienced the hotel’s reception staff to be very nice and polite. They offered us a new room without any hesitation; and they even let us have the bicycles rent for free due to the inconvenience with the change of room.

Despite all the (small) problems a hotel may have during high season (due to the accumulation of families and “regular people” who maybe not are used to hotel stays), it shows how important it is with a hotels flexibility and the establishment’s service attitude.

BW Hotel Svendborg’s staff demonstrated very well that they are professional.
If / when we come back to this area in Denmark, we will be happy to stay here again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paihia, New Zealand
Top Contributor
88 reviews 88 reviews
35 hotel reviews
Reviews in 48 cities Reviews in 48 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 13, 2013 via mobile

We stayed for 7 nights here. Staff was very friendly and attentive. We got a good sized modern room, nice spacious bathroom, and all very clean. Breakfast was excellent, a good choice of breads, homemade jams. Cheeses and salmon, eggs and fresh fruit a plenty. All you can wish for.
The hotel is very central, everything in walking distance. We could hire bikes from the hotel and parking is just at the back of the house. I would definitely stay here again

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stavanger, Norway
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 25, 2013 via mobile

For a 1 night business stay this hotel offered just what I needed. Central, clean, breakfast included and friendly staff.

I think that if this was a weeks stay, the review would have been different, but for this type of trip I can't fault it.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2013

Friendly check in staff provided us three nice, clean and modern rooms. We only enjoyed the breakfast, which was absolutely great. Easy, secure and free parking and great location. Only the beds were too soft though for our taste...

Room Tip: Top floor facing the square gives you a great view over the city, sea and neighboring island.
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Svendborg

Address: Centrumpladsen 1, Svendborg 5700, Denmark
Phone Number:
Location: Denmark > Funen and Islands > Svendborg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Svendborg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Svendborg 4*
Number of rooms: 135
Official Description (provided by the hotel):
The BEST WESTERN Hotel Svendborg is located in the city center and just five minutes walk from the train station in Svendborg and Svendborg Harbour. The BEST WESTERN Hotel Svendborg offers free Wi-Fi and parking and all guest rooms have 32-inch or 42-inch flat screen televisions. The BEST WESTERN Hotel Svendborg's Restaurant Krinsen serves classic Danish and French cuisine. Among the specialties are locally caught fish and lamb. The hotel is known for the large delicious breakfast buffet and offers lunch and an a la carte restaurant. ... more   less 
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