The reviews that other TripAdvisor members have contributed below are generally pretty accurate.
The hotel is very nice, a solid 4 star, with pleasant and helpful staff. It's modern, very clean, and has nice decor. Internet is free and fast. Rooms are large, nicely decorated, well appointed and with a full selection of amenities. I paid €60 for a single room (including breakfast) - a bit high by Greek standards, but certainly good value for the money. A similar hotel would be 2 or 3 times the price north of the 'olive belt' in France, Switzerland, or Germany.
Noise from the neighborhood can be a problem. The source of the noise is not the patio bars next door (they have apartments above them, and for that reason they keep the volume down), it is the university directly across the street. If there is a party going on at the university, it will be loud and can run as late as 3 AM. The rooms are quite well soundproofed and the windows and doors to the patios (all rooms have a nice patio balcony) are high quality, but sometimes that is just not enough to suppress loud music, racing motorcycle engines, and squealing tires from the university property. To be fair, though, all the other hotels in this city are also located on main roads or proximate to public squares, so I am not sure you will be able to do much better elsewhere. This is not a 'quiet resort' kind of town.
The folding panels that are used in place of a shower curtain are not as much of a problem as other reviewers have made them out to be. If you take a moment to set them up correctly, there will be no water leakage. An obese person might have difficulty fitting into the shower and closing the panels properly, though.
Pillows are really weird - they weigh about a kilogram each, and are very firm, like cushions on an upholstered sofa. Fortunately, the hotel provides an alternate choice of "normal" pillows that are available in the closet of each room. Where they got the idea for the very firm and very large regular pillows I do not know - maybe it is some kind of Greek custom.
There are no double or king beds, most rooms have two twin beds that are pushed together to form a single large bed. The result is quite acceptable.
The bar downstairs is quite expensive by Greek standards - €3 for a cappuccino and €3 for a very small (200 ml) Perrier. That's not a problem, there are literally dozens of restaurants and bars within a 5 minute walk of the front door of the hotel.
The night porter does not speak English, but all the rest of the 'regular' day and evening staff speak English well. Parking is free and appears to be quite secure, it is directly in front of the hotel. There is a very nice playground for the 2 to 7 year old crowd in the front of the hotel property.
All in all, it is a very pleasant place.The risk of neighborhood noise in the late evening is the only blemish on an otherwise very fine hotel.
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