We booked Orloff hotel thinking of a place with great charme and high quality service. The place is wonderful, with a lot of potential, but the management is a disaster.
First of all this is not a hotel, but rather a bed & breakfast, and a very very expensive one for what you get. There is no service at all (no minibar, no room service, no laundry, no nothing).
When we were there, the occupants of rooms close to ours were using the common patio as a place to dry their towells and swimming suite, giving the idea of a camping area rather than a 4 stars hotel. Maybe this was just because of some unpolite guests, but the hotel keeps a drying rack in front of an always open service room door and this is probably why all the guests to the same...
We had a very nice room, with very nice bathroom (it was one of the most expensive rooms) with, as the lady who leads the hotel told us "a private terrace". Indeed we had that terrace, but totally empty. When I asked the lady for some chairs and a table, she said that they didn't have any... Than why would you sell me a room with terrace?
One of the worse thing, being this a bed and breakfast, is that the breakfast is really poor and un-interesting. The so-called orange juice must be the kind of juce you make with powders, the choice of food is poor and every morning EXACTLY the same. If you ask for anything different you feel like you are bothering them (except for fresh orange juce and espresso, which you pay extra).
The only moment I really felt the great efficiency of the staff was when we had to pay!!! From when we asked for the bill to the moment we signed our credit card receipt (10 minutes) we were covered with attentions ;)
In conclusion, don't go. And for the owners/management: this B&B is really too expensive, and they it is managed it's a total waist for such a wonderful place.
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- Also Known As:
- Orloff Hotel Hydra