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“The worst customer service ever!” 1 of 5 stars
Review of Hotel Anaktorikon

Hotel Anaktorikon
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Hotel Anaktorikon
2.0 of 5 Hotel   |   48 Ethnikis Antistaseos Str., Tripoli 22 100, Greece   |  
Hotel amenities
Ranked #7 of 9 Hotels in Tripoli
Athens
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“The worst customer service ever!”
1 of 5 stars Reviewed July 30, 2007

We visited Anaktorikon Hotel just for one night as my cousin was getting married in a nearby Greek village and this was one of the only hotels available to us. First impressions are not so bad, clean, interesting architecture, high ceilings.

However, when we arrived back from the wedding we were not told their was a nightclub/bar RIGHT next door and we were kept up till 4am. I went downstairs to speak to the night manager and he said 'I told you', however the only thing he had told us was that there was a 'coffee shop' opposite. Nothing about pounding house music till dawn! He told me he couldn't move us and then on top of it lied and told me the music would stop in an hour (2am). At 4am I came back down as the music was even louder and he had left for the night!

The next morning I confronted the day manager and she still insisted we pay the full amount. I refused to pay this amount and found the customer service awful. This is by far the worst service I have ever received from a hotel. The rooms were 70 Euro a night! It wasn't even cheap. If you don't mind sleeping next to a speaker then book this hotel otherwise stay FAR away!

  • Liked — The high ceilings
  • Disliked — the staff, the attitude, the location
  • Stayed July 2007, traveled as a couple
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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7 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • German first
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Additional Information about Hotel Anaktorikon

Address: 48 Ethnikis Antistaseos Str., Tripoli 22 100, Greece
Location: Greece > Peloponnese > Arkadia Region > Tripoli
Amenities:
Hotel Style:
Ranked #7 of 9 Hotels in Tripoli
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Anaktorikon 2*
Number of rooms: 30
Reservation Options:
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Also Known As:
Hotel Anaktorikon Tripoli, Greece - Arkadia

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