We had a suite with my wife as a gift for our wedding night. The staff is really polite and professional. The suite is excellent with really nice decoration, full amenities, clean and spacious. It has everything you need.
-Bed was super comfortable
-suite is super clean
-nice decoration and furniture
-champagne, fruits and yogurt with honey and nuts
-very quiet room and isolated from outside noises
-not very far from the center, you can be there just in 5 min for few euros.
-there is a commercial center very close with cinema, restaurants , shops etc.
-the central police department is very close (1 minute by car).
-excellent breakfast - maybe the best i had comparing even to 5 star hotels in Kuala Lumpur.
-the area around is not so good so do not walk alone during the night. Just call a cab, its cheap and safe.
-tv is old.. they definitely should update to new flat screen.
Conclusion: I read different reviews from other people, that the hotel is not close to the city, that its not a 5 star but 4 or 3 star, that the food is not good etc... Well , by personal experience , this hotel is one of the best in the city. It has a great reputation and delivers great standard. I understand that the area around is not nice, and that it needs to be renovated in some level but you should not question the professionalism of the staff, the excellent quality breakfast and the comfort/cleaning of the rooms. I know that i was in a suite but i have family members that stayed here for almost a week in normal rooms and they were 100% satisfied.
5 stars from me , if i could i would put 4,5 because of the not so important negatives.
Choose a suite! If not , choose a room in a higher floor.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.